Getamac: Apple Launches UK Switch Campaign

The UK equivalent of the Apple US Switch campaign was launched today in the UK. Featuring Mitchell & Webb, well known and highly-respected UK comics, they maintain the signature people-standing-in-front–of-a-white-backgrounds look of other Apple campaigns.

The casting is perfect, with the PC played by David Mitchell and Robert Webb being the Mac – the business/casual roles they played in the genius TV venture, Peep Show.

Getamac: Apple Launches UK Switch CampaignApple must be spending large on this as it’s all over the UK MySpace pages, with double ads showing on a lot of the pages.

Clearly riding on the shirt-tails of the world’s obsession with iPods, through this campaign Apple, are attempting to persuade iPod-owners that their computing lives could be just as beautiful as their music lives. By the look of the last Quarter’s figures from Apple, where they sold just over a million Macs and over 21 million iPods, it’s not a bad idea to increase your computer sales.

There’s three campaigns in the wild at the moment, Restart; Virus and Office, are all worth a watch. Luckily someone (just perhaps, just perhaps, the advertising company!) has put the adverts up on YouTube – a pretty neat trick for something that hasn’t been on TV yet.

Restart plays on the fact that PCs freeze and often crash during use, while Macs don’t suffer this to the same degree – although it’s not unknown.

Virus takes great delight in the 140k new viruses that were created for PCs last year, while the number of Mac viruses remains minimal – something that might change if lots more people starts buying Macs.

Office encourages people to detach their home PCs from being associated from the work PC, which is normally a PC – what this will do to people who have Macs at work is yet to be established.

Quite what Mitchell thinks of being cast as the dorky PC is unknown, but we suspect he’ll be mopping up his tears with his bulging appearance fee cheque.

BTW – Our fave Apple advert remains the Home Movie.

Apple also have it all over their site.

BT Stays Top Of The UK Broadband League

BT Stays Top Of The UK Broadband LeagueNew figures from research firm Epitiro puts BT as the leading consumer broadband provider for the 4th quarter of 2006 (October-January).

Their research found BT to be providing the best overall service, closely followed by Pipex, Orange and Demon, with Virgin in 5th place. Despite their low placing, Virgin recorded the lowest number of connection failures, suggesting that their customers achieved the highest degree of uptime.

BT notched up the fastest HTTP download speed and fastest FTP downloads from users’ personal webspace, with Pipex recording the fastest FTP upload speed.

BT Stays Top Of The UK Broadband LeagueEpitiro’s testing procedure monitors “customer experience” for internet access services, analysing over 622,000 real-time data samples from eleven locations around the UK – meaning that each broadband service was tested around 60,000 times.

Like ferrets in a drainpipe factory, Epitiro’s boffins keenly rummaged through these figures to get a breakdown of the speed and reliability of Internet connections, connection times, download and upload speeds, and the performance of both ping and DNS lookups.

The report also shows browsing speeds increasing steadily throughout last year, with the fourth quarter recording an average consumer ADSL connection speed at 5728.3 kilobytes per second.

“ISPs are increasing their speeds, which is good news for bandwidth-hungry users,” commented Epitiro’s Gavin Johns.

BT Stays Top Of The UK Broadband League“Speeds have increased from 3817.82 kilobytes per second in the third quarter due to new ADSL Max entrants into the ten largest broadband providers. However it’s unlikely that many ADSL Max services will perform at their full capacity of 8Mbps. The speed of broadband service reduces the further the customer’s connection is from their local telephone exchange,” he added.

Overall rankings Q4 2006 (Q3 2006 in brackets)
1 BT (BT)
2 Pipex (Pipex)
3 Demon (Orange)
4 PlusNet (Demon)
5 Virgin (Virgin)

Epitiro

YouTube To Share Ad Revenue With Uploaders

YouTube To Share Ad Revenue With UploadersFilmmakers who upload their own movies on to the video-sharing website YouTube will soon be able to enjoy some financial rewards for their efforts.

In an interview with the BBC, YouTube founder Chad Hurley announced that the company was working on a revenue-sharing mechanism designed to “reward creativity”.

Set to start rolling out in a couple of months, the deal would raise revenue to reward creative camcorder types via a mixture of adverts and short clips slipped in at the beginning of a clip.

YouTube To Share Ad Revenue With Uploaders
Only folks who own the full copyright of the videos can expect to receive a wedge of the moolah, with YouTube introducing the advertising technology incrementally.

Somerfield Staff Antics on YouTube

Elsewhere, UK supermarket chain Somerfield has launched an inquiry after video clips of their staff mucking about turned up on YouTube.

Various staff members are seen larking about while wearing the store’s uniform, including a break dancing shelf stacker, an “extreme floor cleaner” crashing into a wall and a nutter hurtling down a car park slope on a shopping trolley.

YouTube To Share Ad Revenue With Uploaders
Somerfield has said that they are looking into the incidents, sternly adding that they will, “take any necessary action where appropriate.”

Of course, all they’ve really done is helped publicise the clips for everyone else to enjoy – and reminded us of our equally daft antics in previous crap jobs.

Somerfield YouTube videos

Now Is the Time for Blockbuster to Make Its Move

It’s time for Blockbuster to get into the online download business. The market is only now emerging and the pickings are slim, but it’s not too soon for the company to expand its offerings to include web-based movie downloads and rentals. It could be the only company to offer a true “triple-play” of mail, brick-and-mortar, and online access – a combination that (given innovative marketing) could give a second wind to a dying brand and uniquely position the company for long-term success.

Failure to Launch
Blockbuster has a lousy record when it comes to identifying and quantifying emerging trends that may impact its business. Once a leviathan in the consumer video space, Blockbuster has seen its DVD sales migrate to mass retailers such as WalMart and Target; its DVD rentals cannibalized by Internet-based mail order houses (NetFlix); and its movie rental revenue snacked on by PayTV and on-demand providers.

The result? The company enjoys the unique ‘blessing’ of managing hundreds of retail outlets, many of them struggling to stay open, others being shuttered on a weekly basis. The ‘local video store’ may never fade away, but Blockbuster’s version of it is dying a slow death.

What Train?
Of particular embarrassment was Blockbuster’s inability to foresee the emergence of NetFlix. Blockbuster’s senior strategists sat idly by as a no-name upstart gobbled up millions of Blockbuster converts who wanted a better video experience and knew how to take advantage of a basic Internet-connected PC.

Even now Blockbuster continues to play second fiddle to a once-tiny company that had an interesting idea, a decent understanding of technology, and a unique business model. Blockbuster’s leadership simply didn’t see the train coming, and by the time they did realize that NetFlix was for real, the train had pretty much rolled over them.

To give you an idea how much was at stake, simply take a look at NetFlix’s Q4 2006 earning statements revealed on Wednesday, January 24, 2007: NetFlix now has more than 6.3 million subscribers (compared to Blockbuster’s 2 million online subscribers) and enjoyed fourth quarter revenue of $277 million. That’s got to hurt!

Hard to Shake Old Habits
In March 2006, Blockbuster CEO John Antioco stated that the company had a “digital future” that could very well take it to a greater size than it achieved as a primarily store-based business. If judged by Blockbuster’s conduct since that time, he must be the only one who knows that strategy.

Yes, Blockbuster was an early investor in CinemaNow but never was a strong supporter of the concept or the company (it was too busy tending to NetFlix-related wounds). Yes, in June 2006 Blockbuster reportedly tried to buy a majority stake in Movielink for $70 million but the deal was killed. In both these cases, however, the Blockbuster brand was not involved – these strategies involved leveraging an existing online brand (neither of which have to date enjoyed any success).

Today, Blockbuster still has no real presence in an important emerging market while brands such as Amazon and Apple have already started building their own online rental and sell-thru video businesses.

Yet a recent shift in Blockbuster’s strategy may be the first sign that the company is actually aware of what cards it does hold.

Extending the Logic of Blockbuster’s “Total Access”
In November 2006, Blockbuster rolled out its “Total Access” program, an initiative that gives customers the option of returning DVDs through the mail or at their local Blockbuster store where, should they choose, they could pick up movie for free (but with time limit on viewing and return required at the same store). According to CEO Antioco, Total Access is the reason why Blockbuster’s online user base grew to 2 million at year-end 2006, up 500,000 in the fourth quarter alone. This is just speculation on his part (no evidence was cited) but it is interesting nonetheless.

To blend the concept of the direct mail DVD rental service with its local retail stores – and to brand the offering separately – would appear to be an obvious move. For Blockbuster, however, this represents a strategic revolution compared to its usual blind-leading-the-blind strategic thinking. (Again, this is the same company that thought it could bury NetFlix in just a couple years.)

Tactically, blending these two businesses makes a lot of sense. Strategically, however, it’s a better move than first glance might indicate.

New Moves for New Media
What’s the one thing that Blockbuster has that NetFlix, Apple, or CinemaNow don’t have? Hundreds of ‘brick-and-mortar’ retail video stores. None of these competitors has an interest in getting into the brick-and-mortal video distribution business, but this is precisely why Blockbuster has a lock on this notion. Ironically, it may be the local video stores that end up the centerpiece of Blockbuster’s digital future. They provide Blockbuster with a one-of-a-kind local marketing channel through which it can educate its customers about the benefits of online distribution and how to enable it, while still serving the needs of those interested in mail or in-store procurement.

Combining the online mail-order DVD and stand-alone retail businesses should be but the first step in a larger journey that culminates in a Blockbuster “triple-play” that also incorporates a full-blown online movie rental and sell-thru service. Not a CinemaNow or Movielink service, but a Blockbuster-branded offering that, when blended with the retail and mail-order channels, represents a comprehensive but tightly integrated offering that competitors simply can’t match. This comprehensive vision would serve Blockbuster well: it could minimize or recast what cannibalization did occur because of digital distribution by providing a comprehensive yet cohesive market message, one in which Blockbuster is itself recast as the true innovator in consumer video.

As well, Blockbuster has the brand clout to help legitimize online video distribution. Think of how Apple’s entry into the online video business (and its pending introduction of the AppleTV set-top box) has drawn attention to the progress that online video has made, as well as enhanced the awareness of online movie services. Blockbuster’s entry would have a similar impact, but instead of speaking to Apple fans and technology enthusiasts, it would whisper to the mass audience of Internet households that (given the right equipment) a broadband connection is now a legitimate conduit for delivering on-demand movie content to your primary home TV.

Sure, this type of prognostication is best reserved for long-term strategy discussions, but that’s exactly how Blockbuster should be thinking. After all, if you’re going to say you have a “digital future,” it’s to the future you should first look. Then and only then can you identify the steps necessary to enable that future to materialize.

A claim must first be staked out, this one in a virtual world where Blockbuster’s current and future competitors are building fortifications. And guess who’s setting up camp? NetFlix.

Michael Greeson, Founding Partner & Principal Analyst, The Diffusion Group

Channel 4: Careful, You’re Damaging Trust

Channel 4: Careful, You're Damaging TrustWe all know that the Web is all about Trust, don’t we … and those companies that do not prove that they’re trustworthy will lose out.

While writing the piece about the shocking state of DRM and the Big Brother stream, it struck me that beyond the trust that was being lost through their insistence of using DRM-restricted content, they were also losing the trust of their paying customers another way.

Here’s a word in your shell like Channel 4.

When people sign up for the Celebrity Big Brother Season Pass, they understand that they’re paying for access to a live stream of the ‘action’ (as far as that goes) – and that’s what they’re lead to believe.

We viewers understand the rules. There’s an understanding that there’ll be a delay to avoid ‘rude’ words going out. Eventually the paying punters also understand that other conversations will be blanked out with sound effects, even when it’s completely clear that there’s no need for it – it’s designed to create intrigue.

What is deeply wrong however is repeating the previous hours footage between the announcement of the name of the contestant leaving the house, and their actual leaving.

It’s just wrong. The end result is that it makes me think less of Channel 4 – definitely not a good idea when they’re betting so much of their future on digital delivery.

People who pay for the pass are paying for that ‘insiders view of the house’. They hope to see what the general TV viewing public can’t.

When people have paid for it, not letting them have access to what is behind the broadcast footage is wrong.

iTunes Illegal Declares Norway Consumer Watchdog

iTunes Illegal Declares Norway Consumer WatchdogNorway has declared iTunes to be illegal because it doesn’t allow songs downloaded from the online music store to be played on any other equipment except their own, today’s FT reported.

This is the first time, worldwide, for action like this to have been successful, despite bodies in other countries threatening the same, including France.

The decision by the Norwegian consumer watchdog, which the FT describes as “powerful” is based on Apple’s restrictive approach breaking their consumer protection laws.

Apple have until the 1 October deadline to make their FairPlay DRM schema available to other technology companies or face fines, or ultimately have the service shutdown.

iTunes Illegal Declares Norway Consumer WatchdogThe original complaint was made by Torgeir Waterhouse, senior advisor to the Norwegian Consumer Council. He told the FT that “he was in negotiations with pan_European consumer groups to present a unified position on iTunes’ legality.”

Worrying news for Apple, especially when they hear that Germany and France have joined Sweden and Finland. When added together, this comprises more than 100m European consumers.

PCMover Vista: Transfer Your PC Life To Vista

Avanquest Software, makers of the old-faithful LapLink, have launched PCMover to help people transfer all of their PC data from previous versions of Windows on to Vista.

PCMover Vista: Transfer Your PC Life To VistaGetting a new machine with a new operating system is both a joy and a pain. The joy is the shiny new OS you have to play with and the likelihood that it runs considerably faster than the previous machine. The pain, is trying to make sure you’ve remembered all of the little bits of data tucked away in forgotten corners, and usually having to reconfigure all of your settings back to the way you had them on your previous machine.

That’s where PCMover comes in.

The software digs deep into your current version of Windows (going back to Win95), rummages around and gathers all files, settings and programs, including those held in the registry, for transfer to a new Vista-equipped machine.

It has mind-settling features such as not overwriting any pre-installed software on the new PC, or alter the old PC in any way and if you feel it’s all gone horribly wrong, there’s an undo function.

The available options to carry out the transfer are extensive. The package comes with a custom USB 2.0 lead which “includes a chipset that allows for a simultaneous, bi-directional flow of information between PCs,” that they tell us enables a faster transfer.

PCMover Vista: Transfer Your PC Life To VistaBeyond this, you can choose from a wired/wireless network for top speed, or resort to a USB 1.1 or a parallel cable. There’s also an option to use removable media such as a CD-R or DVD-R.

With the forthcoming release of Vista at the end of the month, there’s likely to be a number of supporting applications to help people switch.

Thomas Koll, Chairman and CEO of Laplink Software feel that they are in a strong position, as he was more that happy to share, “Because our competition can’t move software programs, they don’t offer the same total migration solution that we do.”

PCmover Vista is available now at the SRP of £49.99 from their online shop, or if you like to collect boxes, from selected retail outlets.

The Risks Of e-voting: ORG London Event

Clearly we love technology – it would be a bit of rum do calling ourselves Digital-Lifestyles if we didn’t.

The Risks Of e-voting: ORG London EventFirm believers in technology being used to add something, not being used for the sake of it, we also think there are some areas that technology should stay out of.

One being the counting of votes for elections. Democracy is just too valuable to be fiddled with.

We’ve all heard about the introduction of electronic voting machines in America and the huge number of concerns that has thrown up. Hell, there was even a film made about it – Hacking Democracy.

As we in the tech world know, anything that is on a computer can be manipulated. Removing people, who bring the appropriate check and balances to the process, is a very bad idea.

What does it matter if it takes a little bit longer to count the votes? Who’s hurrying? Let’s not forget that the party elected in the UK is going to be in power for four years, so a couple of extra days to count the vote matters not.

The Risks Of e-voting: ORG London EventThere are just too many risks to let this go ahead.

Well, some bright spark appears to think that introducing computerised voting in the UK and further afield is a good idea.

Luckily the Open Rights Group (ORG) is holding some discussions on the 8th Feb to discuss this very subject.

If you’re near to London, we urge you to attend. This is important stuff.

One Fifth Of Windows Are Copies: Microsoft

Microsoft have let it be known that they know that at least 22.3% of the copies of Windows in use in the world are not purchased.

One Fifth Of Windows Are Copies: MicrosoftThey’ve been compiling stats on this using Microsoft’s Windows Genuine Advantage (WGA) program since July 2005.

Initially WGA only used to be called upon when users of the Windows OS want to update their software. The most frequent reason for updates is when Microsoft needs to ship software patches to their OS or applications due to them being buggy and hackers having exploited holes in it.

Since June 2006, it’s been clear that a change to the WGA, is that it’s been contacting Microsoft without the users permission or knowledge, passing on information. This news of “phoning home” was met with accusations of Microsoft shipping spyware … and countered by software developers by the creation of removeWGA.

We know where you live
Given Microsoft knows where most of those people are – via their IP address that they were using when they did the downloads – it’s interesting that they haven’t acted on the information. Perhaps they figured that knocking on the door of dead grannies demanding compensation, as others have done, wasn’t good PR.

One Fifth Of Windows Are Copies: MicrosoftThe real figure of pirated copies is likely to be far higher than the 22.3% figure quoted, as it’s only the innocent/daft who would let their computer tell Microsoft that they are using a piece a software they bought from the bloke at the car boot sale for a fiver.

Why release this news now?
With the arrival of Microsoft Vista on the 30 January, it pays Microsoft well to let people know how hard done by they are, giving them all the more reason to promote the security features that come with Vista.

It’s doubtful many will shed a tear for Microsoft given how outrageously profitable the company is. Perhaps we should run a competition to see just how many people are crying about this one?

Sky Anytime on PC: One Million Films In A Year

Sky Anytime on PC downloaded its one millionth film on the 14 January neatly marking its first year of operation.

The Sky Anytime on TV service is the renamed Sky By Broadband service, which delivers select Sky’s TV content over a broadband connection to a PC.

Sky Anytime: One Million Films In A Year

Figures for the film downloads could have been larger if Sky hadn’t had to pull the service back in September after their chosen DRM-restriction system, by Microsoft, was cracked.

We’re assuming that the million films that have been downloaded have been paid for, making it a pretty big bonanza, given the films are a wallet-emptying £3.95 each. Once subscribers have paid up, they’re given access to it for seven days, but are restricting to 48 hours viewing window after the first viewing.

Dawn Airey, BSkyB’s managing director of channels and services, was keen to say her piece about it … “We’re delighted that customers have taken to Anytime with such enthusiasm. Sky Movies is the UK’s most popular movie service and we’re able to use broadband to give customers more flexibility in how they watch. The fact that in this first year we’ve already seen 1m movie downloads is testament to customers’ willingness to embrace new technologies and get more from Sky.”

Sky report that the service has gained a quarter of a million registered users in its first year of operation.