AOL Is King Of The Zombies

AOL Is King Of The ZombiesA recent study by security vendor Prolexic Technologies has declared AOL to be king of the zombies, with their customer’s machines accounting for more infections than any other ISP.

A well as being a scary 1960s monster, zombies are also computers that have been infected with a daemon that puts it under the control of a malicious hacker – with the computer owner remaining blissfully unaware.

Zombie machines are often used by malicious hackers to launch Denial of Service (DoS) attacks, and Prolexic spent six months studying the data from real-world DoS attack attempts from hijacked machines.

Their findings put AOL right at the top of the Zombie league with 5.3 percent of all infections, followed by Deutsche Telekom in second place with 4.67 percent, and Wannadoo third with 3.27 percent.

Country by country, the good ol’ USA led the way, totting up a global market share of 18 percent of the total detected.

China lagged behind at 11.2 percent, with Germany on 9.6 percent,and the UK and France both with 5.1 percent.

If the figures are calculated on zombie numbers on a per capita basis, the most infected countries were – in descending order – Hong Kong, Germany, Malaysia, Hungary, and the U.K.

“It shouldn’t be a surprise to find that some of the most high profile Internet Service Providers are most susceptible to providing a safe haven for large numbers of Zombie PCs,” says Prolexic CTO Barrett Lyon. “It is these networks which are continually being exploited to support large scale DoS attacks.”

“Just because a home user subscribes to a reputable brand doesn’t mean they’re safe from the online criminal fraternity,” he says.

AOL was having none of it, saying that the suggestion that it is the most infected network on the Internet was “silly.”

AOL Is King Of The ZombiesIn full-on PR schmooze mode, AOL spokesman Andrew Weinstein declared the numbers to be “great news” for the company, pointing out that the number of Zombies on its network is actually low in relation to the total number of its members.

“We’re the largest ISP, so we’re going to have the largest of everything,” he whooped.

“Even though we’re several times larger than the next largest ISP, the rates of infection for those next-largest ISPs are basically the same.”

Although Weinstein acknowledged that over 10 percent of the Zombie attacks came from AOL, he was quick to point out that the company accounts for roughly 40 percent – or 21.7 million – of US Internet subscribers, thus making AOL customers three to four times safer than the average user of another ISP.

“I think this report is kind of silly; it’s like saying the US is the most dangerous country to drive in because we have the most cars,” he added.

Although Prolexic are yet to comment on AOL’s response, the company has emphasised that its Zombie data was culled from attempted real-world attacks, and not sneaky “honeypots” designed to lure in Zombie hackers.

The company also noted that Zombie attackers now favour the brute force “full connection based flood” approach, using real IP addresses in such numbers that they might overload blacklisting systems.

Prolexic

One Fifth Of News Junkies Score Online

One Fifth Of News Junkies Score Online According to a new study from Internet audience statisticians Nielsen//NetRatings, nearly one-fifth of Web users who read newspapers prefer online to offline editions.

The study revealed that 21 percent of those Web users now primarily use online versions of newspapers, while 72 percent still prefer to get their fingers inky with print editions.

The remaining 7 percent went for the best of both worlds and dipped into both online and offline editions evenly.

“It’s great news for the online entities,” boomed Gerry Davidson, senior media analyst with Nielsen/Net Ratings. “It shows people are going to those sites and they are responding.”

The statistics are in line with the underlining trend in the newspaper publishing industry where print circulation has slumped as consumers look to the Internet for news, scouring both newspaper-run sites and news gathering sites like Yahoo and Google.

One Fifth Of News Junkies Score Online“A significant percentage of newspaper readers have transferred their preference from print to online editions,” said Davidson.

“Accordingly, many online editions now feature original content and have developed an online strategy that includes online message boards and editorial blogs, which leverage the medium’s strengths of interactivity and immediacy,” he added.

Yahoo and Google are both enjoying booming revenues, with cash rolling in from fast-growing Web search ads and a revival in traditional online advertising.

Although newspaper publishing revenue is growing slowly, it still remains stuck in an extended slump.

One Fifth Of News Junkies Score OnlineAs traffic has increased traffic to news sites, newspaper editors have been allocating more content to their online editions, adding frequent news updates, weather news, original content, message boards and editorial blogs.

The New York Times Website, www.NYTimes.com, is ranked as the most visited site in the US, boasting an audience of 11.3 million in May – up 25 percent from last year, according to Nielsen//NetRatings.

Second in line is USATODAY.com, with an audience up 15 per cent to 9.2 million in May, followed by the washingtonpost.com, attracting an audience of 7.4 million, up 10 percent, year on year.

By comparison, Yahoo News registered a modem-busting online audience of 23.8 million, with Google lagging behind at 7.1 million, according to Nielsen//NetRatings.

The report observes that a greater proportion of blokes accessed newspapers primarily online, making up 53 percent of online readers, with the lay-dees preferring to read newspapers primarily in print.

Nielsen//NetRatings
Nielsen//NetRatings report [PDF]

Lastminute.com Launches Print Magazine

Lastminute Launches Print MagazineIn an interesting reversal of new media trends, online leisure retailer lastminute.com is to launch its first print magazine.

The new “lifestyle” title, set to launch in mid-July, will be sent to the retailer’s top 100,000 customers and will include travel mag-style guides and more informal features on holidaymaking and leisure pursuits.

The move reflects the company’s strategy to reposition itself as a “lifestyle brand” rather than just a run-of-the-mill online travel retailer.

The 72-page quarterly title will be headed up by former-Guardian Guide and Hotdog editor Ben Olins, who is tasked with editing the magazine and leading an editorial and design team at publishing company Zone, appointed to oversee the process.

Inhaling deeply on a heady perfume of Eau de Buzzword, James Freedman, chief executive at Zone rhapsodised, “Lastminute.com has developed a fantastic business inspiring and fulfilling the dreams and aspirations of a growing group of dynamic, confident and adventurous consumers.

“Creating a magazine that reflects the choices and interests of this group of ‘action-leaders’ will reinforce and highlight Lastminute.com’s position as a lifestyle icon.”

Lastminute Launches Print MagazineNot to be outdone, Brent Hoberman, chief executive of Lastminute.com, brewed up his own beefy brand of buzzword blather: “The launch of this magazine is a fantastic opportunity to engage with our most loyal customers and reinforce our brand values through inspirational and informative editorial.

Our ‘raison d’être’ is to improve people’s leisure time and this lifestyle magazine which generates ideas on how to do just that is the ideal way to give something extra to our customers.”

Lastminute.com’s in-house sales team will be handling the magazine’s advertising, marking their first foray into off-line advertising.

With the magazine offering readers “a mix of pure temptation and stimulation to try out new experiences”, it’s clearly hoped that the publication will stimulate online sales for the company.

Today’s announcement follows news of the company’s £577m takeover by Sabre Holdings, the owner of Travelocity.

LastMinute.com

AIM Mail: AOL Free 2GB Webmail Service Launches

AOL Launches Free 2GB Webmail ServiceAmerica Online is taking on the likes of Yahoo, Hotmail and Google’s Gmail with its new free 2GB email service in the US, launched yesterday after trials earlier this year.

In a hope to lure storage-space spoilt customers in this highly competitive sector, AIM Mail is bundling in spam and virus protection and tight integration with AOL’s AIM Instant Messenger Service.

In a turnaround from previous policy, the freebie Webmail account will be available to all and sundry rather than just AOL members, a move AOL hopes will reverse faltering revenues and crashing subscriber figures.

AOL Launches Free 2GB Webmail ServiceUsers will be able to log in with their existing AOL IM screen name as their e-mail address, with an updated version of the AIM 5.9 software offering one-click access to AIM Mail.

A system-wide auto-upgrade will begin rolling out over the AIM network this week, with AOL trying to tempt the 22 million AIM users subscribers with an online advertising campaign and a gift-tastic US-wide sweepstakes promotion.

AIM users activating their AIM Mail account can register for the opportunity to get a piece of the prize draw action, with daily giveaways including Starbucks gift cards, T-Mobile Sidekicks, Apple iPod Shuffles and Sony PlayStation Portables.

One lucky AIM Mail user will get to rev off in a 2005 MINI Copper S.

AOL Launches Free 2GB Webmail ServiceThe new free service represents a hefty shift in AOL’s business strategy which has traditional involved charging users subscription fees for its services. Instead, the company is expecting to generate revenue from AIM Mail through banner ads – hence the punter-tempting monster giveaway promotion.

In a separate announcement, AOL has also announced that it will be dishing out unlimited email storage to its US ISP customers .

AOL
AOL AIM

Live 8 Event: AOL To Broadcast

AOL To Broadcast Live 8 EventAOL has announced it will broadcast the Live 8 concerts in London, Philadelphia, Paris, Rome and Berlin online for free.

As “Live 8’s exclusive online partner”, America Online will stream all of the Live 8 concerts online, with the shows being available for six weeks after the event, viewable in the US and on free AOL portals in England, France, and Germany. The videos will be free of cost with no AOL subscription necessary.

The global event, organised by Bob Geldof, is intended to highlight the problem of global poverty and features a veritable galaxy of veteran stars who have dusted off the cobwebs to take part.

The free London Hyde Park concert will include seasoned acts such as Sir Elton John, Madonna, Mariah Carey, Sir Paul McCartney, Sting, U2 and R.E.M, with Stevie Wonder, Bon Jovi, 50 Cent and P. Diddy scheduled to appear in the Philadelphia show.

With emotive violins reaching a tearful crescendo, America Online chairman and CEO Jon Miller splurted: “We have seen the Internet emerge as an incredibly powerful force for good in the world…with Live 8, we have the chance to help eradicate global poverty, not by raising money, but by linking people from around the globe, so that their collective voices can be heard loud and clear.”

“Nothing like this has ever been done on this scale before, and we are proud to be a part of it,” added Miller, before going off to shine his halo.

Organiser Bob Geldof explained the aim of the Live 8 concerts was to create attention and “political heat” to persuade G8 leaders to agree to cancel Africa’s unpayable debts, double aid for the continent and make trade fair.

AOL To Broadcast Live 8 EventGeldof boomed: “The G8 leaders have it within their power to alter history. They will only have the will to do so if millions of people show them that enough is enough.”

With demand expected to be off the scale, mobile operator O2 has been charged with providing the mechanism for distributing the 150,000 free tickets for the Live 8 Hyde Park show.

The tickets will be made available through via a Text lottery, to be announced at 8am on Monday 6 June via TV, radio and newspapers.

For those unable to get tickets, the show can be seen on giant BBC screens in the centre of major cities across the UK including Birmingham, Hull, Liverpool, Manchester, Plymouth, Portsmouth, Belfast, Leeds and Wrexham.

Live 8
Global Call to Action against Poverty
‘Live Aid’ Returns With Concerts Around the Globe

Training Foundation Launches National Online Learning Initiative

Training Foundation Launches National Online Learning InitiativeThe Training Foundation has launched its Ready for Work online training programme, an employment-awareness course free to all young people in (or recently in) full-time education and those in modern apprenticeships.

Warmly welcomed by leading education and industy-based bodies such as HTI, Confederation of British Industry and the British Chambers of Commerce, the scheme is aimed at ensuring that fresh-faced young ‘uns arriving at the workplace know how to become responsible employees.

The Ready for Work program will give young workers an idea of what employers might expect of them as they start out on their working lives and, is it hoped, make the transition to employment a more pleasurable experience (I’m still waiting for that bit to happen).

The training programme consists of 12 online courses designed to raise awareness on employment issues of major concern to today’s employers.

The “interactive and engaging” programme covers subjects such as “showing respect at work, embracing diversity, being enterprising, managing workplace stress, health & safety, following drugs & alcohol policies, sensible email and Internet use, data protection and being a responsible employee.”

Training Foundation Launches National Online Learning InitiativeEach self study course ends with a short test to check the learner’s understanding, with an 80% or better grade qualifying the student for an optional Ready for Work Certificate and Ready for Work Handbook.

Certificates are awarded by ABC (Awarding Body Consortium), a leading UK awarding body with full Qualifications Curriculum Authority (QCA) recognition.

In April 2005, The Training Foundation became the first ever training organisation to be awarded the Queen’s Award for Enterprise – Innovation, and its new scheme has had industry bigwogs falling over themselves to lavish praise on the initiative.

Sir Richard Branson was first in the queue; “We need our young people, on which the Country’s future prosperity depends, to be equipped with an appreciation of business, so that they can set out with a spirit of enterprise. I welcome the Ready for Work programme. Co-operation between employers and educators on initiatives like this can do nothing but good.”

Sir Digby Jones, Director General of the CBI wanted to hug the Ready for Work program and take it home: “We need more employable young people understanding the world of work, trained in the most relevant areas and able to add value to their employer. The Ready for Work programme will help to bridge this gap.”

Training Foundation Launches National Online Learning InitiativeDavid Frost, Director General of the British Chambers of Commerce roared his approval: “We need initiatives such as Ready for Work, which can help to ensure that young people leaving full-time education and training are equipped with skills that are both relevant for the workplace and will help advance their careers.”

Roger Opie, HTI Trust Director, also sprinkled the scheme with love: “The partnership between business and education is critical in raising the employability stakes for young people. An understanding of the skills and behaviours required in the workplace is a shared responsibility. This free programme provides both the content and motivation to complement existing initiatives.”

The course is accessible over the Internet at The Training Foundation’s online learning portal www.readyforwork.org.

Vodafone 7100v: Upgrading Its Software And Syncing With PocketMac Blackberry

Vodafone 7100v: Upgrading Its Software And Syncing With PocketMac BlackberryFollowing on from my recent detailed review of the Vodafone 7100v Blackberry, I thought it would be worth passing on a few tips I’d learnt over the process. One attempting to reassure readers through the scary process of upgrading the operating system on the 7100 Blackberry; the other, a solution for syncing your information with an Apple Mac – not something that is natively supported by RIM or Vodafone.

Upgrading the software on a Vodafone 7100v Blackberry
Before properly using the Blackberry, I paid a visit to the Blackberry Web site and downloaded the latest software update for my handheld. This is one of the things with advanced devices such as this: they get to be so much like computers that they have new software upgrades available on a regular basis.

Upgrading the software on the handset was quite a daunting experience, because my 7100v refused to connect correctly. I would get repeated error messages, saying it wasn’t connected properly, and the only way to get it connected was to unplug and then reconnect the cable from the handset.

Updating the software on the Blackberry essentially wipes everything off the device before putting new software on, there were a few occasions when I thought, “oh dash, I’ve broken it” because nothing seemed to be responding. These worries proved to be unfounded, as after a few minutes I was greeted by the Vodafone logo appearing on-screen signaling success of the upgrade process.

Syncing (with a Mac)
After updating the software, which by the way you need a Windows computer for, I set about syncing the Blackberry with my Mac. My existing phone, the Sony Ericsson P910i, works correctly out of the box with Mac OS X’s iSync application, syncing wirelessly over Bluetooth within a few seconds.

The 7100v, although it has Bluetooth, doesn’t have a Bluetooth synchronization profile, which in my mind is something the Blackberry developers should have thought about, as it would have been a relatively easy software fix. As a result of this, the Blackberry wouldn’t sync with iSync and the cable wouldn’t work either, as iSync had no drivers for it.

A little research on the Internet revealed a company by the name of PocketMac who make Mac/Blackberry sync software. Upon request, they kindly sent me a free license key for their software, which then allowed me to seamlessly sync my address book and calendar from my Mac to my Blackberry.

PocketMac Blackberry in operation
I did have one or two issues with it initially, but these were to do with using Apple’s new released operating system update, Tiger, which has a new version of iCal, a calendar application, which initially refused to work with PocketMac.

Some lateral thinking was needed – by getting iCal to sync to Entourage, the Mac equivalent of Outlook on Windows, and then telling PocketMac to sync calendars from Entourage, I got it working.

Despite the Tiger problem, that they tell me will be fixed soon, I was impressed with PocketMac Blackberry. It fills a large gap left by RIM’s lack of Mac support.

PocketMac Blackberry
Vodafone 7100v Blackberry

Vodafone 7100v Blackberry Review – In Everyday use

The 7100v – Everyday usePart syncing a 7100 with a Mac.

I’m writing this review over a few days, using the 7100v instead of my usual phone. Today, I switched the 7100v on in the morning, received and replied to a few emails and set off for the day.

On the bus, I read the PDA edition of the BBC Web site using the built-in Web browser (more fully covered later). After lunch, I pulled it out of my pocket to check over the mail that had arrived. Imagine my horror when I spotted two huge, yellow lines covering the screen. On scrolling, these lines became more pronounced and seemed to spawn more of themselves, until they covered the whole screen. My first thought was that pixels in the screen were damaged, possibly as a result of me sitting on it, as it had been in my back pocket shortly during my lunch break. I tried switching the handset off and back on again, but the lines didn’t disappear. I was already thinking “Oh no, I’ve broken it” when I had the presence of mind to take the battery out. Miraculously, this solved the problem with the screen, suggesting this problem was possibly a software related one, as opposed to a hardware one. I never did track down what caused it but having bugs like this in released software is not a way to reassure customers that a product is beyond the early-adopter stage and while not a major problem. Occurrences like this one do make you slightly wary of purchasing such a device with your own hard-earned money.

Battery life
My initial experience of the battery life was very poor, with the battery dropping from full to empty within about 8 hours. After a few charging cycles, however, this improved dramatically, and the battery now lasts a good two days under relatively heavy use. This discovery came as a very pleasant surprise to me, as with my usage pattern the only other handset that I had managed to keep alive on a single charge for over a day was an ancient Nokia 6210. The one thing that is bad about the battery on this handset, however, is the time it takes to charge up: It takes around 6 hours (!), an unheard of amount of time in my experience of other handsets. This makes my customary “plug it in for an hour before I go out” habit worthless, as the battery doesn’t even come close to full in that time.

The 7100v – Everyday useScreen
The screen on the 7100 is very impressive in its clarity and brightness – the contrast isn’t bad either. Images viewed on it look very solid, almost as if they are actually colour-printed backlit acetate as opposed to being displayed on an LCD.

The main downfall of the screen is when it is placed in sun-light: The screen is about 5mm below the plastic covering over the screen, and this covering isn’t of particularly high-grade plastic, leading to a badly obscured screen in bright conditions. The cover is also quite reflective, so often you can’t see anything on the screen at all. Indoors however, the screen looks great and everyone I’ve asked about it has been very impressed by it.

Web browsing/access
I have grown accustomed to doing a lot of my Web surfing on the move, or at least not while sitting in front of my computer, as I find it more comfortable that way. To me, it means that the Internet can truly take over from books and newspapers, because you can browse the Net on the sofa, while eating dinner, or anywhere else for that matter and aren’t tied to sitting in a rigid office chair staring at a screen.

As a result of this, the Web browser on the Blackberry was of particular interest to me. RIM seem to have paid particular attention to complying with standards in the design of the Blackberry’s software and this shows in the browser: It supports style sheets and javascript, both features very uncommon for a mobile device. Style sheet support means that, in theory, a Web designer can write one page that will look different when viewed with a small-screen device than when viewed with a full-size computer. This means that it is possible to, for instance, make a small-screen device employ a larger font when rendering a Web page than a computer, to take account of the small screen size. Sadly, sometimes sticking to standards isn’t enough, and this is the case with the Blackberry.

The 7100v – Everyday useWhen Web pages are rendered, there are a lot of unnecessary images which would be represented instead by text. This text is usually shown in the ALT tags of the HTML from which the pages are rendered. On a lot of sites, there are a lot of navigation images, which are not good for render time on a low-powered device like the Blackberry: every time a page is opened containing images, these images are downloaded (this takes a long time with the Internet connection on a 7100v being at dial-up speeds). When downloaded these images are resized individually so as to fit on its screen.

Unless the sites that you wish to visit using your Blackberry are graphically very light with little images on them, you may despair of the slow speeds. Other handhelds get around the image problem by simply not displaying all images, only the ones that they think are vital to the site. While this can lead to problems like the right images not being loaded, these problems are uncommon, and the associated speed increase more than makes up for this.

There is a hotkey in between the answer and hang up buttons on the keypad of the Blackberry which opens the Web browser. This may suit some people more than others. Personally, I found it a bit annoying, and it would have been far better to use it as a selection softkey or at least make it configurable.

Part one of this review, looking at how to enter and retrieve information, was published yesterday. Part three will follow.

Time Warner Ponders AOL float

Time Warner Ponders AOL floatTime Warner is considering “spinning off” its AOL division to help finance acquisitions in the future, said chief executive Richard D. Parsons on Friday.

“If we get to the point where consolidation is happening in the Internet space…the possibility of an IPO is out there,” he commented, with the Wall Street Journal citing sources as saying that Time Warner would continue to hold a majority stake in the Internet company.

Parsons told investors at the company’s annual meeting in New York that Time Warner had discussed the possibility of selling AOL shares in an initial public offering but had decided not to go ahead with such a plan “at this point.”

Critical to the spin-off decision will be the success of AOL chief executive Jonathan Miller’s strategy which aims to attract more Internet users and advertisers to AOL’s site to compensate for the slump in dial-up subscribers.

Time Warner acquired AOL for US$112bn (~£61.2bn ~€89bn) in January 2001 just as the dotcom bubble began to wobble like a dancing jelly on three wheeled roller skates.

The acquisition led to a record US$98.7 billion (~£54bn~€78.6) loss in 2002, plunging shares into catastrophic freefall as the promised cash-fest and sales growth never emerged.

Time Warner Ponders AOL floatWith Time Warner’s pockets already considerably lightened, transatlantic regulators then accused them of overstating advertising and subscriber numbers from mid-2000, with the company settling all charges with thumping great payments of US$510 million (~£279m ~€406.6m) in the States and US$300m (~£164~€239m) in the EU.

Time Warner has announced that it plans to start paying the company’s first dividend since the America Online merger four years ago, representing “the beginning of a commitment we hope will grow over time,” according to Parsons.

The upturn in the company’s profitability has been engineered by Parsons, who has slashed debt, driven sales growth, settled government investigations into the AOL unit and shelled out for cable-television assets from Adelphia Communications – the company’s biggest deal since the merger.

“The turnaround is complete. We are moving forward and picking up speed,” purred a pleased Parsons.

Time Warner Ponders AOL floatAOL is now trying to find new revenue sources to compensate for the loss of U.S. subscribers to its dial-up Web access service, which has declined by 5 million users in three years, to 21.7 million.

In response, Miller has unveiled a series of customer-attracting new Web products, including a local search engine, a travel site, a free e-mail service and the first upgrade to AOL’s Netscape browser for five years.

And he’s not finished yet, with a revamped version of the Aol.com site in the bag that that promises to look like a mix of the phenomenally successful Yahoo and Google sites.

Miller aims to attract more heavyweight advertisers and regain a bigger share of the US$9.6 billion U.S. online ad market, currently hogged by Google.

So far, things are looking rosy for Miller with ad sales zippily moving up 45 percent to US$311 million, although he’s still miles short of compensating for the loss in subscriber revenue, with AOL first-quarter revenue falling 3 percent to US$2.13 billion (~£1.16bn~€1.69bn).

Time Warner May Consider AOL Spinoff
Time Warner

UK Office Workers: 20% Using IM

UK Office Workers: 20% Using IMDespite the corporate wires buzzing with office gossips, chatting clerks, bored employees and downloading demons, a survey warns that IM remains unregulated in the workplace.

An online survey by YouGov, commissioned by security firm Akonix, has revealed that a quarter of users admitted to using Instant Messaging for office gossip, with another quarter admitting that they have used it to send something their boss wouldn’t approve of.

A further 16% have admitted to sending or receiving sensitive company information via IM.

Once the domain of hyperactive teens chatting incessantly online with their chums, IM has become one of the most widely deployed communications tools in corporations today with research firm Gartner predicting that the number of IM messages sent will outweigh the number of e-mail messages by 2006.

IM has grown hugely popular with users aged 18-29 years, with 80% of people in this age group saying they use it to blather away with friends and family at work.

UK Office Workers: 20% Using IMSome 25% of particularly bored office workers have also used IM to download music and film trailers at work.

According to research firm Gartner, nearly three quarters of IM services are installed on to office PCs by employees sneakily downloading them for their own purposes.

Despite Bill Harmer, managing director of Akonix, warning of the risks of letting employees install software that has not been vetted by the IT bods, 62% of firms admitted to having no policy or technology in place to manage or block IM.

With most instant messaging in the workplace taking place over free, public IM networks, there is a danger that IM systems can open up dangerous security holes in a corporate network.

Public IM traffic is not encrypted, leaving it susceptible to ‘orrible hackers, identify spoofers and pesky packet-sniffers, increasing the possibility of networks becoming vulnerable to a wide variety of attacks.

UK Office Workers: 20% Using IMFor example, anti-virus firm Symantec reported a 400 percent increase in IM and peer-to-peer (P2P) networking viruses, worms and trojans over the last 12 months.

Harmer noted that IM could bring big benefits to firms but it needed policies to regulate its use and technical solutions to ward off spammers and virus writers targeting IM.

“The findings of this survey should be a wake-up call to UK companies. IM should be embraced but protect your business adequately or the consequences can be severe,” finger-wagged Mr Harmer.

The YouGov survey found that in addition to its gossiping potential, IM can be an invaluable business tool for improving communications with customers or partners, gathering information or maintaining contacts.

Worryingly for many an office time-waster, Mr Harmer urged firms to archive all IM messages and be mindful of government regulations that demand that company data be stored for longer periods of time.

The survey was carried out by online pollsters YouGov with two thousand UK residents taking part.

MSN Messenger
YouGov
You can’t stop IM so learn to love it