IT Staff Top Stressed-Out League

IT Staff Top Stressed-Out LeagueIT workers who spend all day battling with clueless idiots who have just deleted critical OS files because they looked ‘messy’ already know it, but now it’s official: people who work in IT are the most stressed folks on the planet.

Surging ahead of traditional stress leaders like medicine, engineering and education, a survey conducted by research firm SWNS for online learning provider SkillSoft found that a staggering 97% of IT workers claim to find their life at work “stressful on a daily basis”.

The poll – involving more than 3,000 people – also discovered that four-fifths of IT consultants felt stressed “before they even enter the workplace”, while around a quarter were so crushed by the “enormous pressure to perform at work” that they’d taken time off suffering with stress.

One poor techie sod who responded to the survey blubbered into his Coke can, “I spend most of my day fielding calls from people who don’t even have a basic knowledge of computers and printers. It is amazing the amount of time I spend teaching people where the on-off button is. And when I do actually find a technical problem to solve, I have my manager breathing down my neck wondering why I have a backlog of complaints.”

Meddlin’ managers
Interfering managers were also found to be a source of extra stress, with a third of IT professionals saying that pesky meddling managers made it difficult for them to get their jobs done.

The survey unearthed the main stress factors for people at work (why not see how many you can tick off?!) and these include deadlines, workload, feeling undervalued, having to take on other people’s work, lack of job satisfaction, lack of control over the working day and having to work long hours.

The survey insists that employers should take the problem of stress seriously, citing the Health & Safety Executive’s research that puts stress as the biggest cause of working days lost through injury or ill health [an estimated 12.8 million lost days each year].”

In case you’re wondering about the other stressful jobs, here’s SkillSoft’s top ten stressful jobs

IT Staff Top Stressed-Out LeagueIT
Medicine/Caring Profession
Engineering
Sales and Marketing
Education
Finance
Human Resources
Operations
Production
Clerical
Skillsoft

Top tips to avoid office frazzle Elsewhere, an “office stress” study conducted by CareerBuilder.com found that more than three quarters of respondents felt “job burnout”, while over half felt under a “great deal of stress.”

Rosemary Haefner, CareerBuilder.com‘s vice president of human resources insisted that “high-pressure work environments are taking their toll on workers’ morale,” adding that the stress “can be detrimental to both workers, whose health and career progress may suffer, and employers, who pick up the tab in higher insurance costs and lost productivity.”

Happily, ol’ Rosie babe kindly offered some four top tips to help reduce office stress:
– Organize and prioritize by taking care of the more difficult and important tasks early in the day.
– Manage expectations so that you can achieve your goals and deliver on promises to others.
– Set aside a period of time dedicated to responding to e-mail and voicemails.
– Lastly, take care of yourself. A healthier you is more productive and happier.

We’d give that a go ourselves, but we’re busy with some idiot on the line and he’s… making…us…. chuffing…crazy… grrr…..

Sony DCR-SR90: Hands On With Their First HDD Camcorder

Sony DCR-SR90: Hands On With Their First HDD CamcorderJust when you thought Sony couldn’t add any more formats to its camcorder range (the electronics giant already carries MiniDV, MicroMV, Hi8, Digital 8 and DVD models), along comes a new hard disc camcorder (the DCR-SR90) and a re-vamped Hi Def pro-sumer shooter (HDR-HC3). We caught up with both at an exclusive hands- on presentation in London. Details of the Sony HDR-HC3 will follow tomorrow.

Sony DCR-SR90
The SR90 is going head-to-head with JVC’s well-established Everio range of hard disc camcorders, with which it shares many things in common. A 30Gb disc can store around seven hours of top quality MPEG-2 footage, although not, as yet, in High Defintion. The Sony’s 9Mbps maximum bit-rate just pips JVC’s 8.5Mbps, although we wouldn’t expect that to affect video quality noticeably. Both have hard drive drop protection and traditional palmcorder designs, although the SR90 is heavier and chunkier than JVC’s Everios – and even many of Sony’s MiniDV models.

Build quality is good, and is reflected in a specification that includes a Carl Zeiss T* 10x zoom, which zips between extremes silently and quickly, and a 3.3 megapixel CCD sensor (against the Everio’s 2MP chip). Although it’s a pity Sony opted for a photo flash rather than a video LED, there is at least a hot-shoe for adding a decent external light.

Sony DCR-SR90: Hands On With Their First HDD CamcorderThe interface is generally very good, with a 2.7-inch folding touchscreen ported straight from Sony’s MiniDV range, giving access to a good range of creative features, including true 16:9 recording.

Sony has also borrowed from its DVD camcorders, nicking a built-in microphone that encodes audio in Dolby Digital 5.1 surround sound (although we didn’t get a chance to test this properly). Super SteadyShot is one of the industry’s better digital image stabilisers, and there are some digital effects on offer, too.

Sony DCR-SR90: Hands On With Their First HDD CamcorderPlayback features include basic editing tools that let you move scenes around but not cut or join them. Ease of use is emphasized with a One Touch DVD burn button for Windows computers with a DVD writer – just plug in via USB, slip in a disc and away you go.

Utilising the strengths of its traditional camcorders has helped Sony avoid the SR90 feeling like a ‘me too’ product. It might be priced a little higher (£850) than similar Everios but it offers a little more, too – if not yet the High Def recording that would have made it a must-have. A solid hard drive debut then, and it’s great to finally have some competition for JVC.

MTV and Microsoft Take On iTunes With ‘Urge’

MTV and Microsoft Take On iTunes With 'Urge'Apple’s hugely popular iTunes music download service looks set to face some mighty competition in the coming months.

Although many contenders have tried to take on Apple’s market leading music download business, all of have left with a bloody nose – but the arrival of a new service by a powerful pair of rivals could be Apple’s biggest battle yet.

The new ‘Urge’ service sees industry titans Microsoft and music video monsters MTV Networks teaming up to offer a heavyweight contender to iTunes.

Unlimited downloads
Like Apple’s service, buyers will be charged 99-cents per song download, but there’s an added twist: users subscribing $9.95 a month will be able to download unlimited songs from Urge’s 2-million-song catalogue to their personal PCs.

MTV and Microsoft Take On iTunes With 'Urge'Users wanting to transfer songs onto portable music players can subscribe to the $14.95 service, with tunes protected by anticopying software from Microsoft.

Hoping to succeed where Napster, Yahoo, RealNetworks’s Rhapsody and even Microsoft’s own MSN service have failed, the partnership of the world’s biggest software company and the marketing might and ‘cool’ of MTV could prove a formidable challenge to iTunes.

“They are probably the strongest contender to come into the market for some time,” commented Phil Leigh, a senior analyst for Inside Digital Media, in Florida.

Geoff Harris, product unit manager for Windows Media Player at Microsoft, pointed out that although that other music subscription services have millions of songs on tap, that didn’t help listeners discover new tunes that they might like.

MTV and Microsoft Take On iTunes With 'Urge'Noting that consumers have embraced satellite radio because it features dozens of channels with music chosen by experts, Harris reckoned that this could prove a real advantage to the Urge service.”You’ve got the experts in music here from MTV doing programming across a whole bunch of genres,” he commented.

As well as music files, subscribers to Urge will be able to download video streams of MTV Network programs, including shows from MTV, VH1, and CMT, a country music video channel. Yee-hi!

Sod the iPod
But there is a serious fly in the MP3 ointment for the new Urge service: crazily, its music downloads won’t be playable on the Apple iPod, despite the player hogging around 70 percent of the market for portable music players. Instead, users will have to invest in rival players like those from Creative Technology.

MTV and Microsoft Take On iTunes With 'Urge'Although Harris admitted that the iPod incompatibility issue was “a hurdle that we have to get over” (an understatement, we reckon!), he added that, “there’s a long way to go in this market,” pointing out that the zillions of iPods sold still represent a fraction of the potential audience for music downloads.

Jason Hirschhorn, MTV Networks’ chief digital officer, insisted that Urge wasn’t interested in taking on Apple.’It’s not about beating Apple, it’s not about beating Rhapsody,” he said, pointing out that MTV has already teamed up with Apple elsewhere to flog some of its TV shows as downloads on the iTunes site.

We believe you, Jason.

Windows Media Player 11 beta
Although Urge is wholly owned by MTV Networks, Microsoft has committed ample resources to the service, embedding the software in its new Windows Media Player 11 beta, a spruced up upgrade to its media software offering iTunes-like integration.

The new player adds browsing by album cover and a search box to find media as well as offering improved content management, with less clicks needed to burn a CD, for example.

Urge will only be available initially in the United States, with the beta player linked to US-only music stores until the final version of Windows Media Player 11 is released.

Jonathan Arber, a research analyst with Ovum in London has high hopes for the service, “I think there’s a real chance we will see them become the top of the second tier below Apple.”

Assuming the thing is stable and doesn’t come with a zoo-full of bugs, of course.

Urge
Windows Media Player 11

CNN VoD On Homechoice In UK

CNN VoD On Homechoice in UKHomechoice have just done a Video on Demand (VoD) deal with CNN to carry their content. It’s the first VoD deal that CNN International have done, meaning the first outside the US.

CNN’s popular feature programmes, Quest, Living Golf, CNN Business Traveller, Global Office and Art of Life, as well as CNN documentaries, will be available on the service, with new episodes added regularly.

CNN VoD On Homechoice in UKCNN, like many other content creators are starting to ramp up their alternative channels for output, thinking beyond the POTV (Plain Old TeleVision). Last week they announced a deal with Telewest to deliver an interactive text-based version of the CNN news service.

We love Homechoice, they’re triers and they’re dogged with it too. They’ve been plugging away since well before people understood that TV could come via any other means than through the air. They’re been really ramping up their content selection since their new team came on board – like their recently announced super-niche African Movie Channel.

Homechoice
CNN Pipeline

Guy Kewney, News 24 And The ‘Other Guy Kewney’

Guy Kewney, News 24 And The Other Guy KewneyAs you’re no doubt aware, Guy Kewney is a contributor to Digital-Lifestyles. His old-school journalism is well-informed and his experience with technology is extensive. He’d been a journalist hero of ours since we were knee high to a PDP-11, and were over-joyed when he signed up to do pieces with Digital-Lifestyles.

This prestigious background lead BBC News 24 to want him in the studio to give-forth on the outcome of the Apple vs Apple court case last week.

He was all lined at the studio ready to go on, when to his surprise he saw ‘Guy Kewney’ being interviewed on screen. You’ll find it hard to believe the whole story, but I do encourage you to read it on NewsWireless – it is hilarious.

It’s taken Guy a while to track down the footage of the event, but with some help he has.

Guy Kewney, News 24 And The Other Guy KewneyYou must watch the video footage, as the ‘other Guy Kewney’ looks like he can’t believe he’s in a TV studio being interviewed.

Below is the latest section of the story/farce as told by Guy on NewsWireless.

I have spent some effort trying to get the video of “Guy Kewney” the cab driver lecturing on the BBC’s news 24. Until today, the closest I could get, was to listen to the audio only – when recording the interview for the Radio 4 programme Broadcasting House. So kudos to the dogged reporters of the Daily Mail, and Mail on Sunday, who got the complete video!

Guy Kewney, News 24 And The Other Guy KewneyAccording to one paper this morning, the BBC has deleted the entire damning video. Untrue, I suspect; but even if true, the clip has circulated widely enough that it would be futile. And now that the Mail has done the deed and published the complete clip, you can actually download it.

It’s worth it. You don’t get to see my “white, bearded, professorial” face, but you can watch the classic moment, where the cab driver realises that he is on air, and being mistaken for someone else, here. It’s beyond classic: it’s priceless.

Watch his incredible recovery, and his determination to show that this may be a complete surprise to him, but that he can out-Kewney any darned NewsWireless Editor if he has to.

Pantech PG-3600v Phone Adds Video Editing

Pantech PG-3600v Phone Adds Video EditingStraight out of the school of Advanced Homage to iPods comes this new music phone from South Korean phone maker Pantech.

Featuring a (ahem) “revolutionary touch-wheel sensor,” the phone is aimed at “digital generation” music fans, with 512 Mb internal memory capacity supported by an external card slot for maximum onboard tunes.

Arriving on the shelves of Hong Kong and Taiwan stores today, the phone features a slide-out keypad design, a 1.9in, 262,144-colour display and the not-at-all-like-the-iPod clickwheel, which “enables easy navigation by allowing users to sweep the wheel key with their fingers”, according to Pantech.

As well as operating the music controls, the circular control can be used to control menu bars, zoom in on images taken with the phone’s built-in 1.3-megapixel camera and to skip through MPEG 4 videos recorded on the Pantech.

Uniquely, there’s some basic video editing software on board for users to create Fellini-like mini epics on their phones.

S. Jay Yim, Vice President, Overseas Marketing, Pantech, was suitably enthusiastic: “The PG-3600V not only offers a unique design with its finely honed, attractive finish, but it also highlights our efforts to offer the latest, most user-friendly applications to young tech-savvy users. We feel the PG-3600V actively supports the desire prevalent amongst many people to stand apart from the crowd.”

Pantech PG-3600v Phone Adds Video EditingRounding off the phone’s feature set is stereo audio-enabled Bluetooth and a speakerphone in the 10.2 x 4.7 x 1.8cm package which weighs in at 94.1g.

Needless to say, there’s no UK/European release date set yet.

Specs:
Touch wheel sensor
1.3 mega pixel CMOS camera
Display: 1.9″ QCIF, 260 K color TFT LCD
MPEG-4 recording/editing function
Music player (MP3/ AAC/AAC+/WMA)
Speakerphone
Stereo Bluetooth
SMS/MMS/e-mail

Pantech

News Corp To Sell 24 Episodes on MySpace

News Corp To Flog 24 Episodes on MySpaceIt comes as no surprise to the more cynical amongst us, but MySpace is set to offer downloadable digital content for sale from its sister company, Fox.

This move is very significant clearly showing the direction that Murdoch is taking MySpace in. It’s going to become a great shop window to its 75 million users, of all of his other diverse types on content.

Episodes from series one to five of the hugely popular ’24’ series by Fox will be made available for download for $1.99 a programme, courtesy of a Burger King-sponsored deal which comes branded with the fast food giant’s tagline “Have it Your Way.”

(We know which way we’d like a Murdoch/Burger King deal, but it’s unprintable here).

MySpace, which is owned by media ubermensch Rupert Murdoch’s News Corporation, has more than 75m registered users worldwide, and according to Nielsen/NetRatings recorded 19.4 billion page views in March – dwarfing the 13.7 billion page impressions at Google for the same month.

News Corp To Flog 24 Episodes on MySpaceTo entice users to fork out for the full service, Burger King will be offering free downloads of each of the first episodes from series one and five of ’24’

Building up a formidable synergetic head of steam, Gillian Smith, senior director of media at Burger King, effused: “We know our customers spend a lot of time [on MySpace]. The important thing for us as an advertiser was to make sure we were providing content that resembles entertainment more than advertising.”

News Corp To Flog 24 Episodes on MySpaceThe Burger King/Fox/MySpace love-in reflects the growing power of MySpace as a new distribution platform and advertising magnet, leading Bambi Francisco of MarketWatch to wonder what might happen if MySpace developed a search engine of its own

MySpace

Skype On-The-Fly Translation Service Introduced

Skype Introduces On The Fly Translation ServicesSkype’s new Language Line Personal Interpreter service claims to make it easy to “talk instantly to anyone, anytime, anywhere in the world, regardless of language.”

Sadly nowhere near as cool as Star Trek’s Universal Translator, Skype’s new offering uses human translators who can collectively offer on-the-fly translation services for more than 150 languages.

The service comes courtesy of a partnership with Language Line Personal Interpreter Services and promises to make it easier for businesses and individuals to babble in tongues to each other over VoIP for just $2.99 per minute.

Subscribers to the service can take part in online conferences with up to five other Skype users with a live Language Line Services interpreter doing all the translation stuff.

The new service, which uses Voxeo’s Prophecy voice platform to automate the process of transferring the call from Skype to Language Line Services, will be available around the clock, with costs being automatically charged to the caller’s SkypeOut account.

Saul Klein, vice president of marketing at Skype, whipped up the PR froth: “Language Line’s Personal Interpreter Service greatly enhances the Skype experience for our growing multilingual customer base.

Skype Introduces On The Fly Translation Services“Our consumers can now use the Skype technology to easily communicate in the languages their customers and friends prefer to speak,” he added.

In the multinational corporate world, there’s certainly big bucks to be earned from translation services, as Louis Provenzano, senior VP, sales and marketing, Language Line Services, noted:

“Every day, virtually all Fortune 500 multinational corporations, and businesses of all sizes around the world, depend on Language Line Services to assist them in communicating with their customers in their own languages.”

Personal Interpreter Service” for Skype

Linux Desktop Pocket Guide Review (40%)

Linux Desktop Pocket Guide (40%)Unfortunately this book tries to be all things to all users – and Linux distros – which makes it extremely hard to follow. However, if there’s a specific thing being looked for, the information is probably there. It’s just a matter of finding it.

The book is divided into eight chapters, covering: –

Distributions Logging In GNOME KDE Applications Add, Remove and Update Programs Configuration Laptops

The main distributions covered are Fedora (Redhat’s cutting edge version, though only up to version 4, Redhat have subsequently released FC5), Gentoo, Mandriva combined Mandrake and Connectiva), SUSE (from Novell) and Umbuntu though other versions do get a mention.

There’s virtually nothing in this book that can’t be found on the Web, although having it all in one place sounds like a very good idea. Unfortunately covering so many distributions is almost too much information which means you getting overloaded, making things hard to find (though there is commonality between some distributions).

This book isn’t going to help making a decision about which version of Linux to install, and once that decision has been made then getting a book dedicated to that particular version will definitely be a better move.

However, if the object is to support multiple versions of Linux, having the information available in one reference seems plausible, but actually finding the relevant information is tedious and takes some time.

In its favour, it’s only a pocket reference, giving enough info to be useful without wading into the depths.

Score: 40%

Summary
Get a book dedicated to a particular Linux variant, it will be organised better and have relevant information.

Publisher: O’Reilly
Author: David Brickner
ISBN: 0-596-10104-X
RRP: (GBP) 6.95

Buy it on Amazon UK £5.56
Buy it on Amazon US $9.95

Google Splashes 4 New Tools

Google Splashes 4 New ToolsGoogle took the opportunity of their annual press briefing at the Googleplex to inform the assembled hacks of four new applications. The theme they were trying to push was ‘honest we _are_ a search company.”

In no particular order, the new apps are …

Google Notebook
Yet to be launched, but supposed to be making an appearance next week. Used when you skip around Web sites and want to gather bits and pieces from them such as text, URLs and graphics. These will then be stored online and you can choose to make them available to others.

Google Trends
Ever wanted to have access to the information that Google gathers on all of the billions of searches that flow through their simple search box? Yes, you’re not alone, we’d love to as well. This is the closest that Google is going to let you get to it. Type in a search term and you’ll get a plot of how popular the term has been with peaks highlighted on particular news stories.

Google Splashes 4 New ToolsThere’s also a feature to compare two search terms, our favourite so far being good vs evil (glad to see good winning). Breakdowns that can be further explored are cities, regions and languages.

Google Co-op
Adds user knowledge to the power of Google’s search engine. Individuals or companies will add their particular knowledge to sites or searches that they share with people who subscribe to them. Those who you do subscribe to, will appear in your google search results.

This is what we’d long imagined. It’s an expansion of the idea of blogging where people gather knowledge and share. Could become the most significant announcement of the set, marking the next stage in search.

Google Splashes 4 New ToolsGoogle Desktop 4 & Google Gadgets
Not surprisingly the fourth release of this app that indexes all of the content on your machine, including what you get up to online. When this first came out, we realised that Google had beaten Microsoft as they’d become the way to locate your document on your PC, side-stepping Windows Explorer.

Everyone and their wife appear to be knocking out different versions of Apple’s Dashboard or Desktop Widgets. For examples Yahoo bought Konfabulator (arguably ‘the original’) and then gave it away to the Yahoo-faithful.

Like Yahoo, Google are making them programmable, so code-fanatics will be able gain global fame.

Either this is a me-too product, which is pretty unlikely, or one step further into Google taking over Microsoft’s dominance of the desktop, by placing apps on the desktop.

Google Trends
Google Co-op
Google Desktop 4