Sky Mobile TV Launched By Vodafone UK and BSkyB

Sky Mobile TV Launched By Vodafone UK and SkyVodafone UK and British Sky Broadcasting (Sky) have announced an agreement to launch Sky Mobile TV, the UK’s first commercially available mobile TV service available on a wide range of handsets, as we first covered back in September.

The service will be exclusively available to 3G Vodafone live! customers and serve up a total of nineteen mobile channels including Sky News, Sky Sports News, MTV, Cartoon Network, Discovery, Sky One and Living tv.

Sky Mobile TV Launched By Vodafone UK and SkyThe deal looks set to turbo-boost adoption of entertainment and information services to mobile phones, with users able to enjoy TV programmes on the move with access to live breaking news and sports reports from Sky News and Sky Sports News.

Available to 3G customers with suitable coverage, some programming will be broadcast ‘as live’ with others delivered as dedicated ‘made for mobile’ channels, featuring regularly updated blocks of programming.

In an attempt to lure in more customers, a special Sky Sports Mobile channel will offer ball-by-ball coverage of all three Test matches and five One-Day Internationals from England cricket team’s tour to Pakistan. But, sadly, no coverage of Cardiff City games.

Sky Mobile TV Launched By Vodafone UK and SkyThe Sky Mobile TV pack will be provided free of charge (subject to Vodafone customer fair usage policy) until the end of January 2006, with customers being charged £5.00 (~$8.90, €7.38) per month for each of the Sky Mobile TV packs subscribed to thereafter,

The two Sky Mobile TV packs are:

News, Sport & Factual: Sky News; CNN; Bloomberg; Sky Sports News; At The Races; Discovery Factual; National Geographic Channel; History Channel.

Entertainment & Music: Sky One; Sky Movies; MTV (two channels*); Living tv;Discovery Lifestyle; Nickelodeon; Paramount Comedy**; Cartoon Network; Bravo; Biography Channel.

Sky Mobile TV Launched By Vodafone UK and SkyAdditional mobile channels are likely to sign up to the Sky Mobile TV service over the coming months.

“This is a highly significant day for both the mobile and televisionindustries,” trumpeted Tim Yates, Chief Marketing Officer, Vodafone UK.

“We currently have over 250,000 3G subscribers in the country and 72% 3G population coverage across the UK. Mobile TV will be a mainstream service,” he insisted.

Vodafone
Sky

Vodafone Targets Mass Market With New 3G Phones

Vodafone Targets Mass Market With New 3G PhonesVodafone plans to unleash a swarm of new 3G mobile handsets in the run-up to Christmas as the company tries to turbo charge mass market adoption of its third-generation (3G) mobile service.

The world’s biggest mobile operator will adding a total of 15 phones to their portfolio.

Ten of the new phones will be exclusive to Vodafone, with six targeted at entry-level customers in an attempt to encourage the mass market take-up of its 3G services.

“We are confident that this is going to be a 3G Christmas,” ho-ho’d Chief Marketing Officer Peter Bamford.

This rings (festive?) bells with us, giving us a very strong feeling of Deja Vu as we heard ‘Vodafone’s betting heavily on 3G this Christmas‘ in November 2004. Perhaps Vodafone thing that saying it two months earlier this year (Sept vs Nov) will ‘make it happen’.

The period before Christmas is traditionally a bumper trading period for mobile phone operators, and Vodafone is confident that its festive offering of MP3 playin’, video and audio streamin’, video call-makin’ 3G phones will send sales soaring.

The new phones

The entry-level phones will include two handsets each from Sharp and Samsung and one each from Motorola and Sony Ericsson – all exclusive to Motorola.

Vodafone Targets Mass Market With New 3G PhonesThe non-exclusive handsets will include the hugely popular Motorola RAZR V3x phone, the Nokia N70 and 6280, and Samsung’s SGH-Z500V and SGH-Z140V phones.

Four of the new handsets – two each by Sharp and Toshiba – will be targeted at the well heeled, with the Limited edition Sharp 902 Ferrari serving up exclusive Ferrari content for those folks impressed with that kind of thing.

All of Vodafone new 3G phones will offer new services, with the company hoping to tempt users to regularly dip into their catalogue of 500,000 full-track music downloads and mobile TV services and content.

Vodafone launched their 3G service in November 2004, and was reporting 3.3 million 3G customers by June this year.

The company expects big things from their 3G service, forecasting 10 million customers across its businesses to be using 3G mobile video and picture phones and high-speed laptop cards by the end of this financial year in March 2006.

Vodafone

MSN IM To Vodafone Handsets

MSN IM To Vodafone HandsetsThe ability to disconnect from the world has taken a further blow as Vodafone and Microsoft announce a global tied up to offer MSN Messenger IM to Vodafone’s mobile phone customers. People sitting at their MSN Instant Messaging (IM) client on their computers will be able to carry out chats with their Vodafone carrying chums.

The function goes beyond the simple exchange of messages, extending to showing the “presence” of their contacts and exchange instant messages between MSN Messenger on a PC and Vodafone Messenger on mobile phones and vice versa.

It’s the matching of equals – MSN Messenger has 165m customers against Vodafone’s global totally of 155m. Both of them are seeing it as a way to raise additional income – while IM PC-PC is free, this Vodafone/MSN offering will be paid for. Time will tell if the consumers that are the focus of this will be willing to pay for the privilege.

MSN IM To Vodafone HandsetsPutting on his best tech-savvy face, Peter Bamford, Chief Marketing Officer for Vodafone glowed, “IM is a growing part of the increasingly important mobile messaging market. By bringing our collective customers together, we’ll deliver more options for staying in touch when messaging. Our agreement will grow IM and SMS, meaning additional revenue for Vodafone.”

This type of PC-to-mobile messaging isn’t new. About nine months ago there was a rash of mobile phone companies announcing PC to SMS messaging, some with more success than others.

Digital-Lifestyles understand that this IM deal will not be unique or exclusive to either party. Vodafone will be working with other IM services and MS will hookup with other mobile phone companies.

The official Vodafone word on the new service didn’t give us any information on pricing of the service, so we went digging.

MSN IM To Vodafone HandsetsWhile we didn’t get to any exact figures, we were able to find out the service will be charged on the basis of each message sent. This will cause current IM users to radically change the way they use IM. No more will they be quickly replying with short witticisms, but will need to become more Bard-like in their compositions – if they don’t want to end up with huge bills at the end of the month.

A finger-in-the-air estimate to the per message cost? A Vodafoner told us it will be around, but under the cost of SMS, which should be made slightly more palatable by bundles being available.

Vodafone Messenger, a form of IM on their mobiles, currently run on Vodafone Live! This WAP-based service is embedded into the latest Vodafone handsets. The new offering will use this, and if it isn’t available, straight SMS will be used.

Trials for the new service will start in July, with the product being introduced in Italy, Spain and the Netherlands in the next two months. Other European countries will follow by the end of the year.

Vodafone Messenger MSN Messenger

Vodafone Cuts 3G Data Roaming Charges

Vodafone Cuts 3G Data Roaming ChargesVodafone has made their service more alluring to international business travellers by cutting roaming charges on their 3G data networks.

Designed to suit the needs of business travellers, the new roaming tariff gives customers predictable data costs by introducing a flat rate of €75 (US$ 91) per month (£50 pounds for Vodafone UK customers) to send or receive up to 100 MB of data when using the Vodafone Mobile Connect service on participating Vodafone networks.

The deal allows European subscribers to send or receive up to 100Mb of data while roaming on Vodafone 3G networks in Europe, Australia, Japan and New Zealand.

Heavy users soaring past the 100Mb limit will then be charged at a standard roaming rate.

Vodafone Cuts 3G Data Roaming ChargesAccording to analysts Gartner, the new prices demonstrate that operators are currently charging too much; “This is a sign that mobile operators are starting to recognise they charge too much for roaming data services,” they added, as your writer’s head nodded vigorously in agreement (while making snarling noises in the direction of T-Mobile).

“Current charges for data calls, especially while roaming, are much too high. Operators are starting to realise that high charges, coupled with unpredictable bills, are limiting use of data services,” Gartner added, commenting that the new roaming tariff, and greater availability of the flat-rate domestic tariff, should allow companies to predict data charges for travelling employees.

Vodafone Cuts 3G Data Roaming ChargesGartner noted that with Vodafone only selling sold 300,000 3G data cards since launching the 3G data network in January 2004, the company is hoping that the reduced roaming charges will boost this figure.

In conclusion, Gartner advised that Vodafone customers regularly sending or receiving more than 10Mb of data per month while roaming should change to the Monthly Travel Tariff in double quick time.

They also recommended that European travellers on other networks should check out Vodafone’s new 3G data tariff if their current mobile service provider cannot match it, or use the figures as a benchmark to renegotiate for lower prices.

Vodfone

V600i 3G UMTS Phone From Sony Ericsson and Vodafone

V600i 3G UMTS Phone From Sony Ericsson and VodafoneRather immodestly self-declared as ‘beautifully designed’, Sony Ericsson and Vodafone have announced their new V600i 3G phone.

Designed to take advantage of Vodafone’s live content streaming, the none-more-black phone ships with a veritable bucketload of multimedia features to keep even the most attention-deficient consumers entertained.

The phone sports a ‘direct video telephony button’ for quick access to the movie/video calling applications, with the 1.8 inch – 262.000 colour TFD screen acting as a viewfinder.

Naturally, there’s a camera on board, with Sony Ericsson bolting on a 1.3 MegaPixel jobbie with an active lens cover for quick snapping and protection

The V600i offers full 3G functionality, with Vodafone hoping that users will form a crack-like addiction to downloading the audio, video, gaming and other lucrative mobile wares for sale on the Vodafone live! portal.

V600i 3G UMTS Phone From Sony Ericsson and VodafoneSubscribers can also take advantage of the content streamed from the Vodafone live! site, including live sports and music videos.

As is de rigeur these days, the phone can be customised with downloadable wallpapers, with the 32MB internal memory capable of storing a whole symphony of irritating ‘individual’ ring tones.

There’s also a built in FM radio with a 3D Java gaming engine offering multiplayer gaming via Bluetooth.

But – hey! – life’s not all about fun and games for time-poor, cash rich execs, so there’s a suite of business applications onboard which can be synchronised with PCs via USB.

V600i 3G UMTS Phone From Sony Ericsson and VodafoneCutting edge office hipsters keen to perfect that Nathan Barely look can also take advantage of the V600i’s Bluetooth support and strap one – or, what the heck, maybe even two – daft Bluetooth hands-free units to their ears.

The V600i will be available in Vodafone stores from early Q3 2005 onwards.

Sony Ericsson
Vodafone

Vodafone 7100v: Upgrading Its Software And Syncing With PocketMac Blackberry

Vodafone 7100v: Upgrading Its Software And Syncing With PocketMac BlackberryFollowing on from my recent detailed review of the Vodafone 7100v Blackberry, I thought it would be worth passing on a few tips I’d learnt over the process. One attempting to reassure readers through the scary process of upgrading the operating system on the 7100 Blackberry; the other, a solution for syncing your information with an Apple Mac – not something that is natively supported by RIM or Vodafone.

Upgrading the software on a Vodafone 7100v Blackberry
Before properly using the Blackberry, I paid a visit to the Blackberry Web site and downloaded the latest software update for my handheld. This is one of the things with advanced devices such as this: they get to be so much like computers that they have new software upgrades available on a regular basis.

Upgrading the software on the handset was quite a daunting experience, because my 7100v refused to connect correctly. I would get repeated error messages, saying it wasn’t connected properly, and the only way to get it connected was to unplug and then reconnect the cable from the handset.

Updating the software on the Blackberry essentially wipes everything off the device before putting new software on, there were a few occasions when I thought, “oh dash, I’ve broken it” because nothing seemed to be responding. These worries proved to be unfounded, as after a few minutes I was greeted by the Vodafone logo appearing on-screen signaling success of the upgrade process.

Syncing (with a Mac)
After updating the software, which by the way you need a Windows computer for, I set about syncing the Blackberry with my Mac. My existing phone, the Sony Ericsson P910i, works correctly out of the box with Mac OS X’s iSync application, syncing wirelessly over Bluetooth within a few seconds.

The 7100v, although it has Bluetooth, doesn’t have a Bluetooth synchronization profile, which in my mind is something the Blackberry developers should have thought about, as it would have been a relatively easy software fix. As a result of this, the Blackberry wouldn’t sync with iSync and the cable wouldn’t work either, as iSync had no drivers for it.

A little research on the Internet revealed a company by the name of PocketMac who make Mac/Blackberry sync software. Upon request, they kindly sent me a free license key for their software, which then allowed me to seamlessly sync my address book and calendar from my Mac to my Blackberry.

PocketMac Blackberry in operation
I did have one or two issues with it initially, but these were to do with using Apple’s new released operating system update, Tiger, which has a new version of iCal, a calendar application, which initially refused to work with PocketMac.

Some lateral thinking was needed – by getting iCal to sync to Entourage, the Mac equivalent of Outlook on Windows, and then telling PocketMac to sync calendars from Entourage, I got it working.

Despite the Tiger problem, that they tell me will be fixed soon, I was impressed with PocketMac Blackberry. It fills a large gap left by RIM’s lack of Mac support.

PocketMac Blackberry
Vodafone 7100v Blackberry

Vodafone 7100v Blackberry Review – email; Calendar; Phone

This is the third and final part of this in-depth review focuses on the mainstay of the Blackberry – email, calendar, or even using it to speak to people. The first part of this review, looking at
Usability: 3/5
Syncing: 4/5
Screen: 5/5
Web Browser: 4/5
Email/Messaging: 5/5
Calendar/PIM: 3/5
Software/Features: 2/5
Central Telephone Functions: 4/5

Overall Score: 3.5/5

Vodafone Rakes in Record Revenues

Vodafone Rakes in Record RevenuesVodafone execs spent the morning cackling wildly to themselves, throwing wads of dollar bills in the air and rolling around silk-covered beds covered in cash as record revenues and profits for its full year results were announced to the world.

The mobile operator – the world’s numero uno by revenue – has raked in eye-wateringly large pre-tax profits of £13bn, before write-downs.

With revenues increasing 4.3 per cent year-on-year to £34.1bn, these are champagne cork-launching record figures for a UK company.

Vodafone’s subscriber base rose by 16.3 million to 154.8 million, and the company have announced that it will buy back £4.5bn worth of its own shares, and double its dividend payment to 4.07p.

“We have met or exceeded all of our stated targets and significantly increased returns to shareholders,” purred chief exec Arun Sarin, sounding like the cat who got the cream, the milk float and the dairy that made it.

Vodafone Rakes in Record RevenuesBut in-between triumphant licks of triple-thick Cornish clotted cream, Sarin sounded a cautious note, warning that competition was rising.

“Whilst competitive pressures are increasing, there is clear evidence that our global scale and scope is enabling us to deliver innovative customer propositions and to produce superior results,” he puffed.

The company have experienced organic customer growth of 12 per cent globally, with Vodafone live! active devices increasing to 30.9 million and adoption of 3G services rising to 2.4 million devices at the year end.

“Here in Europe, we are leading the parade on 3G,” Sarin air-punched.

Vodafone Rakes in Record RevenuesVodafone performed particularly well in strong markets such as the US and Spain, with revenues growing at more than 20% year on year.

The company also kicked ass in its core European markets, with Italy, Germany and the UK doing especially well, despite fierce competition.

Vodafone didn’t get it all their own way though, with disappointing figures from Japan prompting a business improvement plan in the year ahead (the company currently lags in third place with around 16 per cent market share behind NTT DoCoMo and KDDI.).

Vodafone
Vodafone Group Fiscal Year Pretax, Pre-Items Profit GBP10.3 Billion

Orange And Virgin Top UK Customer Satisfaction Survey

Orange And Virgin Top UK Customer Satisfaction SurveyOrange has triumphed in a study rating customer satisfaction among mobile phone contract providers, with Virgin Mobile coming in top in the pre-pay sector, according to the 2005 UK Mobile Telephone Customer Satisfaction Study, run by J.D. Power and Associates.

Orange romped home with an overall index satisfaction score of 746 points (out of 1,000), with the company’s 22-point increase reflecting improved performances in areas such as billing, image and customer service.

Vodafone shuffles behind Orange with an index score of 738, while Virgin Mobile, which has been included in the study for the last two years, retained their crown as the highest ranking provider within the pre-pay sector, notching up an overall index satisfaction score of 753.

Virgin Mobile earned customer plaudits for their cost of service and customer service factor, with Vodafone once again consigned to a close second place with an index score of 742.

T-Mobile, on the other hand, slumped below the industry average for both its pre- and post-pay offerings which registered just 708 overall. O2 just scraped in, matching the industry average rating of 733.

Orange And Virgin Top UK Customer Satisfaction SurveyThe authors of the study claim that the results reflect the positive impact of increasing competition and lower tariffs.

Customer loyalty has also been encouraged by companies offering existing customers new tariffs rather than just new customers.

It would appear that mobile users are a happier bunch, with overall customer satisfaction increasing to 723 index points from 711 in 2004 in the pre-pay segment.

Orange And Virgin Top UK Customer Satisfaction SurveyThe contract segment seemed a well-chuffed bunch too, with satisfaction levels rising to 733 index points from 720 index points in 2004.

“It pays to satisfy your customers, because those most satisfied will give the highest number of recommendations, thereby increasing sales,” advised Gunda Lapski, director of European telecommunications and utilities services at J.D. Power and Associates. “A good reputation can have a positive impact on the number of customers held by a provider.”

The study asked consumers what had been their main reason for selecting their network provider. Fifteen percent of customers were influenced by having friends, families or colleagues on the same network, while a further eight percent made their decision after having a network recommended to them.

Virgin’s network clearly contains a host of happy bunnies, with nearly 50 percent of its pre-pay customers ready to recommend their current network provider, while 45 percent of Orange contract customers were prepared to do the same.

The phones themselves were the only factor not to achieve an increase in customer satisfaction, with nearly half of all customers having replacing their handsets in the past 12 months.

Orange And Virgin Top UK Customer Satisfaction SurveyMobile technology and photo messaging is still a hot potato, with 35 percent of all mobile owners snapping on camera phones and 21 percent sending photos from their mobiles.

Accessing the Internet to check mobile accounts has also grown in popularity, with 16 percent visiting their provider’s Web site in the past 12 months to do so, compared to 13 percent in 2004.

J.D. Power and Associates

Vodafone 7100v Blackberry Review – In Everyday use

The 7100v – Everyday usePart syncing a 7100 with a Mac.

I’m writing this review over a few days, using the 7100v instead of my usual phone. Today, I switched the 7100v on in the morning, received and replied to a few emails and set off for the day.

On the bus, I read the PDA edition of the BBC Web site using the built-in Web browser (more fully covered later). After lunch, I pulled it out of my pocket to check over the mail that had arrived. Imagine my horror when I spotted two huge, yellow lines covering the screen. On scrolling, these lines became more pronounced and seemed to spawn more of themselves, until they covered the whole screen. My first thought was that pixels in the screen were damaged, possibly as a result of me sitting on it, as it had been in my back pocket shortly during my lunch break. I tried switching the handset off and back on again, but the lines didn’t disappear. I was already thinking “Oh no, I’ve broken it” when I had the presence of mind to take the battery out. Miraculously, this solved the problem with the screen, suggesting this problem was possibly a software related one, as opposed to a hardware one. I never did track down what caused it but having bugs like this in released software is not a way to reassure customers that a product is beyond the early-adopter stage and while not a major problem. Occurrences like this one do make you slightly wary of purchasing such a device with your own hard-earned money.

Battery life
My initial experience of the battery life was very poor, with the battery dropping from full to empty within about 8 hours. After a few charging cycles, however, this improved dramatically, and the battery now lasts a good two days under relatively heavy use. This discovery came as a very pleasant surprise to me, as with my usage pattern the only other handset that I had managed to keep alive on a single charge for over a day was an ancient Nokia 6210. The one thing that is bad about the battery on this handset, however, is the time it takes to charge up: It takes around 6 hours (!), an unheard of amount of time in my experience of other handsets. This makes my customary “plug it in for an hour before I go out” habit worthless, as the battery doesn’t even come close to full in that time.

The 7100v – Everyday useScreen
The screen on the 7100 is very impressive in its clarity and brightness – the contrast isn’t bad either. Images viewed on it look very solid, almost as if they are actually colour-printed backlit acetate as opposed to being displayed on an LCD.

The main downfall of the screen is when it is placed in sun-light: The screen is about 5mm below the plastic covering over the screen, and this covering isn’t of particularly high-grade plastic, leading to a badly obscured screen in bright conditions. The cover is also quite reflective, so often you can’t see anything on the screen at all. Indoors however, the screen looks great and everyone I’ve asked about it has been very impressed by it.

Web browsing/access
I have grown accustomed to doing a lot of my Web surfing on the move, or at least not while sitting in front of my computer, as I find it more comfortable that way. To me, it means that the Internet can truly take over from books and newspapers, because you can browse the Net on the sofa, while eating dinner, or anywhere else for that matter and aren’t tied to sitting in a rigid office chair staring at a screen.

As a result of this, the Web browser on the Blackberry was of particular interest to me. RIM seem to have paid particular attention to complying with standards in the design of the Blackberry’s software and this shows in the browser: It supports style sheets and javascript, both features very uncommon for a mobile device. Style sheet support means that, in theory, a Web designer can write one page that will look different when viewed with a small-screen device than when viewed with a full-size computer. This means that it is possible to, for instance, make a small-screen device employ a larger font when rendering a Web page than a computer, to take account of the small screen size. Sadly, sometimes sticking to standards isn’t enough, and this is the case with the Blackberry.

The 7100v – Everyday useWhen Web pages are rendered, there are a lot of unnecessary images which would be represented instead by text. This text is usually shown in the ALT tags of the HTML from which the pages are rendered. On a lot of sites, there are a lot of navigation images, which are not good for render time on a low-powered device like the Blackberry: every time a page is opened containing images, these images are downloaded (this takes a long time with the Internet connection on a 7100v being at dial-up speeds). When downloaded these images are resized individually so as to fit on its screen.

Unless the sites that you wish to visit using your Blackberry are graphically very light with little images on them, you may despair of the slow speeds. Other handhelds get around the image problem by simply not displaying all images, only the ones that they think are vital to the site. While this can lead to problems like the right images not being loaded, these problems are uncommon, and the associated speed increase more than makes up for this.

There is a hotkey in between the answer and hang up buttons on the keypad of the Blackberry which opens the Web browser. This may suit some people more than others. Personally, I found it a bit annoying, and it would have been far better to use it as a selection softkey or at least make it configurable.

Part one of this review, looking at how to enter and retrieve information, was published yesterday. Part three will follow.