Brits Love Online Banking As Alliance & Leicester Introduce New Security

Brits Love Online Banking As Alliance & Leicester Introduce New SecurityAlmost 60 per cent of Britons rely on the Internet to do their banking, according to new research commissioned by the Alliance and Leicester bank.

Surveying around 2,400 people, the study found that just under one-third (29 per cent) use Internet banking between once and twice per week, with just over one in 10 (12 per cent) logging on to their bank everyday

The YouGov survey revealed that there’s been a 63 per cent rise in people managing their bank accounts online since 2003, with balance checks proving the most popular activity (96 per cent) followed by money transfers for payments (76 per cent).

It seems that people still prefer to sort out complex problems by visiting the bank, and of those folks who choose to avoid online banking, over a fifth (21 per cent) said they preferred to deal with people face to face, with 13 per cent expressing concerns about security.

With this in mind, the Alliance & Leicester has announced that it will become the first UK high street bank to give all its customers two-factor authentication technology.

Brits Love Online Banking As Alliance & Leicester Introduce New SecurityDesigned to cut down on identity theft and online fraud, the two-factor authentication compels users to provides two means of identification.

This usually involves something that has been memorised by the user (like a password or special code) along with a physical device that generates random numbers or code.

With this security double whammy, hackers who have managed to capture the first pass code should be unlikely to proceed because the customer then needs to generate a new code to authorise online transactions.

The authentication technology will also be used to prove the authenticity of a bank’s Web site, and this should help clamp down on phishing sites.

The bank hasn’t revealed any further details yet, although it has said that the initiative would be a “simple and robust way” for customers to be confident that “their data online is safe from criminals.”

Brits Love Online Banking As Alliance & Leicester Introduce New SecurityOther banks are also jumping on the security bandwagon, with Barclays running a new chip card reader trial involving 5,000 customers and staff, while Lloyds TSB is close to completing an exhaustive six-month test of a keyring type device.

The trial involved 30,000 UK online customers, with Lloyds TSB declaring itself well chuffed with the initial findings, which produced a healthy 78 per cent adoption rate amongst users.

Around 95 per cent of people using the device said they found it easy to use with the bank claiming a 100 per cent success rate in reduction of fraud among users.

Despite its success, Lloyds said that the current trial was more about testing consumer response to the technology, and it’s more interested in working to meet banking industry group Apacs’ universal security standard that will eventually be used by all banks.

As more banking activity goes online, the face of High Streets looks set to change forever, with the Economic and Social Research Council recently concluding that the rise of Internet and phone banking has led to more branches being closed.

Alliance & Leicester

Live Sports TV Coverage Threatened By BT Media And Broadcast Sale

BT's part sale of Media and Broadcast threatens to turn back the clockThe story we’ve been reporting, on BT’s off loading of its unprofitable operations within the (M&B) unit is hotting up. Barclays PE (that’s Private Equity to you and me) is in a period of negotiation with M&B, to complete the deal where they take ownership of Occasional Use; generally outside events that includes Wimbledon tennis coverage and the uplinks of many TV and radio channels to the Sky digital platforms.

Barclay’s are looking to guarantee no compulsory redundancies, for three years, for the 100 plus staff that come across with the deal, and are planning to invest heavily in the future technologies like High Definition television, that they expect to drive broadcasting industry growth in the future.

BT's part sale of Media and Broadcast threatens to turn back the clockThe problem is that BT staffers are unhappy at being bundled in with the sale and have worries that long term they could see a reduction in the conditions they enjoy. One of their unions, the CWU, has now after balloting, threatened strike action, hoping to change BT’s management’s attitude to those described as ‘in scope’ by the potential deal.

The strike would hit contracted live events carried by both ITV and Sky, the coverage likely to be blacked out would include Grand Prix racing and Soccer games that are scheduled between 8th and 12th of March.

BT's part sale of Media and Broadcast threatens to turn back the clockNow to us here at Digital Lifestyles, this threatened action seems to have a bit of a King Canute/70’s vibe about it. The truth of the matter, is that the competitive landscape has changed in telecommunications and broadcasting. BT is answerable to their city shareholders, and a move to tackle some of the entrenched attitudes within the company’s workforce might be looked on favourably by the number crunchers around the London stock exchange.

Ofcom: Is the Internet Killing the TV Star?

Ofcom: Is the Internet Killing the TV Star?Big glasses-toting Buggles sang about ‘Video Killing The Radio Star’ back in 1979, but new figures from Ofcom suggest that the while Internet may not exactly be killing TV, it’s certainly giving it a bit of a duffing behind the bike sheds.

The research reveals that ‘TV reach’ (defined as a minimum of 15 minutes of consecutive TV viewing in a week) declined between December 2003 and December 2005, with the biggest fall amongst young people.

Over the two years, TV reach fell by 2.9% for 16-24 year-olds and continued to decline by 2.2% over 2005, with reach falling by 1.9% among 25-34 year-olds.

Ofcom: Is the Internet Killing the TV Star?Industry pundits are collaring the Internet as the reason for this decline, along with DVDs and gaming.

ITV1 slumped the most in multi-channel homes (i.e. homes with terrestrial and other channels), falling by 3.6% during 2005, while BBC2 managed to be the only terrestrial channel to increase its reach in multi-channel homes, rising 1.6%.

BBC channels hogged the TV action in multi-channel homes, snaffling 30.8% of the audience, way ahead of ITV at 22.6% and Channel 4 at 8.6%.

Digital growth
Digital TV is now accessible to two thirds of UK households, with 6.5 million viewers potentially launching a coastguard boat every time they turn on their sets.

Ofcom: Is the Internet Killing the TV Star?Consumer broadband continues its exponential growth, exploding from zero to 10 million connections in just over seven years, with some 70,000 new connections being added per week.

Digital radio remains a boom industry, with sales of DAB radios passing two million in the third quarter of 2005, and pushed on by a busy Christmas, hitting 2.7 million by the end of the year.

Ofcom report

Sky, Disney HD and VoD Deal Signed

BSkyB, the UK satellite TV behemoth, is getting closer to Disney. They’ve just announced a comprehensive agreement which covers both HD (High Definition) content, which Sky have said will be available in 2006, and the distribution of Disney content will be available on Sky By Broadband, their recently released free content-to-PC’s. service.

It’s the largest distribution deal that Disney has arranged outside the US and also mentions the deal covers video-on-demand (VoD). The VoD section of the deal does cover Sky-By-Broadband, but could also cover their yet-to-be-detailed, EasyNet-delivered VoD service, which interestingly isn’t mentioned in the release.

News release follows …

SKY, DISNEY MEDIA NETWORKS AND THE WALT DISNEY STUDIOS TEAM UP FOR MORE FAMILY ENTERTAINMENT, HDTV AND LEGAL BROADBAND MOVIE DOWNLOADS

Two New Channel Brands – Disney Cinemagic and ESPN Classic – To Launch As Part Of New Arrangement

Disney Channel and Playhouse Disney Become Available to Millions More Viewers As Part Of ‘Kids Mix’ Package of Basic Channels

Walt Disney Studio Movies Available From Sky HD and Sky by broadband

Jetix distribution on Sky digital extended

Disney Media Networks, The Walt Disney Studios and British Sky Broadcasting (Sky) today announced plans to bring a wider choice of channels to Sky digital customers and to work together to exploit new opportunities in high definition television and broadband. The wide-ranging series of agreements expands the portfolio of great content from The Walt Disney Company available to Sky digital customers and extends the relationship between the two organisations.

Two new channel brands – Disney Cinemagic and ESPN Classic – will be made available to Sky digital customers for the first time, while Disney Channel and Playhouse Disney will be available to millions more Sky digital viewers as part of the Kids Mix package of basic channels. There will also be more ways to enjoy great films from The Walt Disney Studios as movies distributed by Buena Vista International Television join Sky’s legal broadband download service, Sky by broadband, and its forthcoming high definition television offering, Sky HD.

From 16th March, Disney Cinemagic, a new premium channel brand for families, will be the first place on television to see Disney’s latest animated films such as Pixar’s The Incredibles. Subscribers to Disney Cinemagic will also enjoy regular access to other great Disney favourites such as Lady and the Tramp and Cinderella. Disney Cinemagic will be available to Sky digital customers as a stand-alone premium channel or as a bonus channel for subscribers to Sky Movies 1 and 2.

From the same date, Disney Channel and Playhouse Disney will be available to Sky digital customers as part of the ‘Kids Mix’ of basic channels. Disney Channel will be even more kid-focussed, complementing Cinemagic, and offering live action favourites like That’s So Raven, popular animation series and Disney Channel Original Movies, including High School Musical which is currently taking the States by storm. Playhouse Disney, a channel targeted to preschoolers, will premiere the new CG animated, learning-focussed series, Mickey Mouse Clubhouse, in May.

ESPN Classic, launching on 13th March as part of Sky’s ‘News and Events Mix’, will be the only sports channel in the UK devoted entirely to the greatest moments and legends of sport with a mix of all-time classic highlights, matches, movies, interviews, profiles and documentaries. ESPN Classic, part of ESPN Inc., the world’s leading multinational, multimedia sports entertainment company, will be available 24/7 on channel 442. Launch night alone will include Borg vs. McEnroe – the Great Wimbledon Rivalry, England’s 2003 Rugby World Cup Final victory over Australia and the 1984 European Cup Final between Liverpool and AS Roma.

Through a distribution agreement with Buena Vista International Television, Sky Movies will continue to offer a package of current and library Walt Disney Studio films,,with customers enjoying access to forthcoming Sky Movies premieres such as Pirates of the Caribbean: Dead Man’s Chest, The Chronicles of Narnia: The Lion, The Witch and The Wardrobe; The Aviator, Finding Neverland, Sin City and Hitchhiker’s Guide To The Galaxy. In addition to the extension of existing pay-TV and pay-per-view rights, the new agreement gives Sky the ability to offer these titles in High Definition format and on a video-on-demand basis. These titles will also be available, for a set period, via the Sky by broadband service, which since last month has allowed dual Sky Movies subscribers to download films to their personal computers to enjoy when they want at no extra cost.

Under an amended distribution agreement, Sky digital customers will continue to enjoy access to Jetix and Jetix+1 for up to a further five years from the expiry date of the current deal in 2007. Jetix offers a dynamic programming mix of action, adventure and cheeky humour, both animated and live action, for kids with a core focus on 7-11 year olds, with programming highlights including Power Rangers, Jackie Chan Adventures, Totally Spies and A.T.O.M Alpha Teens on Machines.

In commenting on the announcement, Anne Sweeney, Co Chair of Disney Media Networks and President, Disney-ABC Television Group, stated: “This agreement, which marks our largest distribution deal outside the US, is great news for viewers, who will now be able to access an even broader array of Disney content, either through their TVs or via broadband on personal computers. The strategic utilization of new technologies to meet consumer needs is of paramount importance to the growth of the Disney Media Networks Group, and we look forward to this deal enhancing an already rich association with Sky, and our viewers in the UK and Ireland.”

Richard Freudenstein, Sky’s Chief Operating Officer, said: “These agreements show the range and quality of Disney content. Working with outstanding brands like Disney and ESPN allows us to offer great entertainment for every family member and to break new ground in multi-platform content distribution. With today’s announcement, we are creating another compelling reason for families to join Sky digital and demonstrating again the strengths in content and innovation that position Sky well for sustained growth.”

George Bodenheimer, Co-Chair, Disney Media Networks and President, ESPN, Inc and ABC Sports, said: “ESPN has built up a passionate bond with sports fans and we are very excited to extend this with the launch of ESPN Classic in the UK on the Sky platform. We are confident that ESPN Classic, a dedicated new sports channel designed specifically for the UK market, will capture the attention of the UK sports fan as it has in over 40 countries across Europe.”

Islington’s Free WiFi ‘Technology Mile’ Expands to 4Km

Islington's Free WiFi 'Technology Mile' Expands to 4KmIslington’s free WiFi cloud to extended well beyond the initial Technology Mile.

Back in June 2005 we covered the story that Islington Council, London, were to carry out a trial to bathe their streets with WiFi, giving free access to the Council online services and the Internet generally.

It’s great to hear that they’ve judged the trial as a success at around 1,000 users a week, and are expanding it well beyond its original one mile Upper Street coverage.

Islington is a very strange mixture of ultra-rich city workers with bucket-loads of cash and many people from the opposite end of the wedge-world who families have lived there since it was a pretty rough area, which was only 20 years ago.

It’s hugely encouraging that the extension of the free WiFi is up the Holloway Road, which generally isn’t the posh end of town. Equal access to all has been a concern for some time.

They calling it a ‘canyons of coverage,’ which if you have to pick a name, I guess isn’t too bad. The council have been working with Wi-Fi whizz’s, Cityscape Cityspace, and are spreading the signal using wireless transmitters located on lampposts below the height of the buildings on either side of the street – a good idea, as electrical current is drawn from the lamp posts too.

The strange contrast to this story is the one we covered two days ago, where the City of London is going to get blanket WiFi coverage. Apart from the location (about 1 mile away), the big difference is the price of Wifi access – free vs a shocking £5/hour.

Islington Technology Mile

2 Mch SMS GIVz U RSI (Click To Translate)

2 Mch SMS GIVz U RSI According to a new survey from Virgin Mobile, mobile telephone text messaging has become so popular in the UK that millions are complaining of injuries to their thumbs and fingers.

With more than 93.5 million text messages sent every day, there’s a whole load of keyboard action going on all over Blighty, and all that button pushing has led to a massive growth in the number of people suffering RSI (repetitive strain injury).

The survey found that thirty-eight per cent more people suffer from sore wrists and thumbs than half a decade ago, with 3.8 million people complaining of text-related injuries a year.

2 Mch SMS GIVz U RSIDespite the agony, it seems that Brits are prepared to go through the pain barrier to keep bashing out their texts, with more than twelve per cent admitting to sending 20 text messages a day – with a seriously obsessed ten per cent blasting out as many as 100 texts a day!

You probably missed it – we certainly did – but yesterday (Feb 21) was apparently National Text Message Injury day in the UK.

2 Mch SMS GIVz U RSIDesigned to highlight the very real problems of RSI, Virgin have sponsored a very useful site, practisesafetext.com which comes with useful tips and advice on how to keep your textin’ digits in full button-pushin’ order.

British Chiropractic Association (BCA) spokesperson Dr Matthew Bennett offered a few tips of his own, advising texters to change hands if it starts to hurt, vary the hands and digits used and don’t text for more than a few minutes without a break.

2 Mch SMS GIVz U RSIAs a recent sufferer of RSI (brought on by long hours sweating over a hot Logitech as I try to bring you, dear reader, the latest stories), I strongly recommend you try out some of the exercises.

You might look a bit of a berk while you’re doing them, but anything that keeps your pint-holding hand in good shape can surely only be a good thing.

Headline Translation – too much texting gives you RSI.

Ofcom VoIP Consultation Announced For UK

Ofcom VoIP Consultation Announced For UKOfcom has just announced another consultation on Voice over IP (VoIP) use in the UK as a follow up to their last, which they called New Voice Services: A consultation and interim guidance, and released on 6 September 2004.

We feel this is sufficiently important to instantly flag up, so now only cover the key points. More details will follow.

Ofcom estimate is that there’s around 500,000 VoIP users in the UK, we can only assume that this is both software (Skype, gTalk, etc) and hardware (Vonage, etc). Sounds low to us and at the time of writing, Ofcom hasn’t responded to our request for clarification.

Subjects for discussion/debate –

The obvious of 999 emergency service comes up, but the use of language is pretty interesting. Ofcom say they want to ‘increase the incentive for VoIP services to offer 999 access,’ so potentially no insistence. VoIP providers will love this, as they’ve tripped up in other countries with this.

The scope _does_ appear to cover number portability which is good for the consumer.

As yet unclear, but in our view important. Will there be a move to enforce interoperability between different providers of the service? It would be very pro-consumer, but would put the noses-out-of-joint for quite a few VoIP providers, especially Skype.

Any comments in response have to be with Ofcom by 3.May.06. They’re not going to rush themselves in making their views on the process know in a big rush, they plan to make a statement in August 2006.

Ofcom – Consultation Documents on Regulation of VoIP Services

City of London Gets Blanket WiFi

City of London Gets Blanket Wi-FiThe City of London is to get blanket Wi-Fi, with city slickers able to access the Web anywhere within London’s famous financial district, the Square Mile.

The scheme, run in partnership with London-based WiFi vendor The Cloud, is set to go live in the next few months and provide Wi-Fi access on streets and in open spaces throughout the City.

The Cloud’s unique open network concept lets different service providers offer WiFi services to its customers and supports high speed internet access, rich email access, music, video and other entertainment services, as well as the all-important VoIP services

The City network will comprise around 150 WiFi network “nodes” lurking inside lampposts, closed-circuit TV poles and street signs, offering connectivity to an estimated 350,000 Londoners as well as the hordes of tourists who regularly tramp through the area.

“This will allow people to have continuous online access, whether in a taxi or an open area, across the financial centre,” said Peter Bennett, a spokesman for the Corporation of London.

City of London Gets Blanket Wi-FiUnfortunately, unlike the free Wi-Fi service a few miles away in Islington, north London, the service won’t be free, with online access rates dependent on the rates charged by service providers.

Roaming Wi-Fi enabled punters without a provider will have to fork out a fairly hefty £5 ($8.70 US) per hour to use the service.

Michael Snyder, the chairman of the City of London’s Policy Committee, said that the network would help the City maintain its position as the world’s leading financial centre, letting city workers and visitors to stay in touch with their office via handheld devices while on the move.

“The City is a fast moving environment and we are responding to the increasing time pressures faced by workers by providing the technology for them to stay up to date, wherever they are in the Square Mile,” he added.

City of London Gets Blanket Wi-FiThe move follows an announcement that The Cloud would be installing network hubs and rolling out WiFi in nine cities across Britain, including Edinburgh, Leeds, Manchester, Oxford and Liverpool.

Three other London boroughs are also scheduled to go wireless in the next few months, which should help the UK keep its number two world ranking for wireless hotspot locations

According to figures from the Wi-Fi Alliance, the UK – along with the WiFi-tastic US – accounts for nearly half of the planet’s 10,800 wireless locations.

The Cloud
City Of London

ShoZu Mobile Photo Application: Brief Update

ShoZu Mobile Photo Application: Brief UpdateWe covered ShoZu winning an award to last weeks 3GSM. Sadly we’d hit problems trying to test it out, but here’s the update.

Thanks to the top brass at Shozu for getting in touch to remedy our installation hiccups. Before the contact, we’d loaded another browser (Firefox over Safari, which didn’t hang) and managed to get the WAP download link onto our trusty Sony k750i.

The next problem we hit was of our impatient making. When getting the downloaded app authorised to use the phones Internet connection and access out photo’s on-board, we didn’t read the message fully and only fixed the Internet problem – the message didn’t reflect this.

We’ve now got it working and have been playing with ShuZo.

The problems we hit getting/authorising the ShuZo app on a myriad of mobile phones will be found by many others, and as far as we can see, there’s no obvious way to tackle it without being very patient and holding the hand of the user.

Looks like a clear need for a standard for getting active mobile applications working across handsets.

ShoZu

Mayday! Mayday! UK Digital TV Boxes In Trouble Again

Mayday! Mayday! Digital TV Boxes In Trouble AgainFor the second time in a fortnight, coastguards have been scrambled after a digital TV box sent out a signal on a wavelength used by ships in distress.

Mrs Donaldson, a 67 year old pensioner in Plymouth, Devon, came back from an evening at the cinema to find investigators waiting outside her door, “holding a massive antenna.”

After picking up the ‘distress’ signal from Mrs Donaldson’s Freeview box, two lifeboats and a police launch spent a fruitless three hours searching 20 miles of coastline looking for what they believed to be a mystery vessel in trouble.

Two weeks previously, a faulty TV digital box in Portsmouth resulted in a coastguard helicopter from RAF Kinloss being scrambled for a two hour search of the harbour area before the signal was traced to a household inland.

RAF spokesman Michael Mulford confirmed that the Aeronautical Rescue Co-ordination Centre at Kinloss had detected the beacon – transmitting on the major emergency frequency – from one of five orbiting satellites.

Once the RAF had established that the source wasn’t coming from a nearby vessel or missing plane, they contacted Ofcom who were able to track the signal down to a household.

At the time, an Ofcom spokesman was reported as saying that the signal was a “real one-off”, adding that “digital boxes only receive signals.” When we spoke to Ofcom today, they claimed to have said it was ‘probably’ a one-off.

Beacons not boxes
The frequency used by the digital Freeview set-top box (officially called the Civil Distress Frequency) exactly matched the one reserved for emergency distress beacons.

These beacons are carried by ships, yachts and aircraft, and when they come into contact with water, automatically broadcast a signal that identifies the vessel and its location.

Will the digi-TV rollout be scuppered?
With Digital TV boxes being responsible for two major incidents in just two weeks, some serious issues are being raised for the proposed roll out of digital TV in the UK.

Ofcom officials told us that they think that only two boxes failing out of the ten million Freeview boxes already sold isn’t much of a problem.

But with the cost of the two wasted rescue operations exceeding what has been reported as £20,000, lifeboat crews have warned that such rogue signals could cost lives in the future.

Mayday! Mayday! Digital TV Boxes In Trouble AgainAn Ofcom spokesman explained that the faulty boxes are now being examined for malfunctioning components, adding: “Apparently any device capable of receiving a signal can also send a signal if it malfunctions. To the best of our knowledge these are the only two out of millions of Freeview users in the UK to have experienced this problem.”

Confusingly they said that they hoped to have the results of the tests in a ‘couple of weeks,’ but might not make the findings public. They refused to be drawn on who made the Distressing digi-box, or indeed if both boxes were made by the same company. They also wouldn’t reveal the price range of the offending box.

Meanwhile, it looks like they’ll be no shiny digital future for Mrs Donaldson who has said that she won’t be getting a replacement box as she would “hate to cause more bother”. Bless.