Vonage V-phone Gets To The UK

Vonage V-phone Gets To The UKVonage have launched a new means of making VoIP calls on you PC – a USB stick with headphone socket.

The invite to Vonage’s event to launch the V-phone billed it as ‘The World’s smallest phone.” Whether you feel that is a marketing spin or correct is personal interpretation.

It’s not a phone in old understanding of it … but frankly, what is? The USB stick has Vonage Talk software pre-loaded on it, with a detachable stereo earpiece/microphone and you’ll be left with 250Mb of usable memory. You also get a new Vonage phone number. All for £20.

With it, you can use any PC as a way to send and receive phone calls on a Vonage – even PCs without the Vonage software installed. To use it, just plug the neat USB stick in with the the headphone, the software temporarily runs and you’re ready to go. When you’ve finished chatting, simply software-eject the USB stick and remove it. There’s nothing left on the machine.

Skype has done a similar thing through a deal with SanDisk to have their software on their Cruizer USB stick. We’ve used it and found it pretty impressive. The only thing missing is the headphone socket.

We think this kind of approach – temporary software – will become more common as computing become ubiquitous and more a utility than rarity.

Vonage V-Phone

BTPodshow: The How and Why

A few week back, BT confirmed that they have closely tied themselves with US podcast aggregator, PodShow, so closely in fact, that they’ve stuck BT at the front of PodShow domain to form BTPodShow.

We were at the launch of the service a few weeks ago and chatted to Gavin Patterson, group managing director, consumer division and group marketing, BT; Adam Curry, President and Co-founder, PodShow and Ron Bloom, CEO and Co-founder, PodShow. Strangely for the launch of a podcast network, we were the only ones there recording interviews.

Looking for the podcast interviews? They’ll be available in part two tomorrow.

Rather than just rattle off the news, we felt it was worthwhile digging a bit deeper and understand the How and Why of the deal.

What makes this interesting?
Quite a few reasons really. Not the least being that, showing a change of approach, BT aren’t making the service exclusive to only their network – their normal approach to try and encourage people to subscribe to their DSL service. BTPodShow will in fact be open to anyone in the UK.

This alone shows a major shift within BT that shouldn’t be underestimated. It demonstrates an understanding that, although they dominate broadband provision in the UK (with nearly 3m accounts of their own, without all of the BT Wholesale lines sold via other UK broadband providers), they can’t own the whole market.

Having acknowledged this, they’ve clearly decided that they just as well make some income from the people who don’t buy broadband from them.

Where does the income come from?
While the financials of the deals haven’t been disclosed. We understand that there will be a revenue share between the two parties, expected to mostly come from advertising income.

The PodShow side of the business is responsible for finding, maintaining and managing the relationships with the advertiser. At launch they reported that they had 40 global brands lined up to advertise on the network. If these are unique to the UK version, or are extension of relationship they already have with their previous site isn’t clear.

Why this deal. Why now? BTVision
We think a major reason is BT Vision, their soon to be launched ipTV service.

BT have recognised that the current fodder broadcast on TV, will not continue to satisfy the wants and desires of the public in the future. In the words of BT’s consumer division group managing director, Gavin Patterson’s words, “The trend to user-generated content, and social media networks is clear cut. We see ourselves as a distributor of content. What we anticipate is more people wanting get involved with creating content.”

To fill the gap left by the dissatisfaction with ‘normal TV’, they have to open a collection channel for the content to flow to them and then build a collection of User Generated Content (UCG). While they could build PodShow’s technology themselves, it’s clear that BT don’t want to miss out on this, wanting to get into this area quickly, as confirmed by the speed at which they put this deal together.

We wondered if the higher resolution video might not be put out on the Website, but reserved for BTVision, to which Patterson said, “The experience that people have over the Internet will not be sufficient for the TV space. I anticipate it will happen.”

The advantages for PodShow are obvious. If they export this idea to any other country, they’ll be able to hold BT up as their first partner, something that really can’t be beaten.

As BT have a near monopoly on broadband and land line provision in the UK they can expose BTPodShow to the 17m ‘customer relationships’ they have, not just to encourage people to go to BTPodShow to watch the content, where they’ll make income from advertising, but to encourage those same people to produce and upload content.

Moves like this cannot help but strengthen BT as a media brand in the mind of the public – especially the youth. Vital for their service growing in the future.

Continued in the concluding piece, covering the advantages for PodShow and the chances of success of the service.

Ed Richards Gets Ofcom CEO Job

Ofcom has announced that Ed Richards is taking over the uber-communications agency CEO reigns, effective today.

As we back in January), the then current CEO Stephen Carter was leaving.

Richards name has been in the frame for a long time. He’s politically very well connected, given that he was previously the UK Prime Minister’s Senior Policy Advisor on media matters.

Watchers of all things Ofcom, our good buddies OfcomWatch see the challenges for Richards to be

* Steering Ofcom through its day-to-day implementation of the various strategic reviews. This means real bread-and-butter regulatory work like conducting radio spectrum auctions and supervising BT-Openreach as it starts to deliver on its Sept 2005 undertakings. Gone – for the most part – are the days of strategic thinking combined with predictive statements about the future.

* Ensuring that Ofcom’s voice is heard on key issues. Ofcom to its credit, tend to think and act in an evidence-based manner, but are surrounded by a regulatory environment which is highly politicised. This has been particularly true in both the media and new media, an area where Stephen Carter’s Ofcom often produced good thinking, but was unable to translate that into actual policy (eg, BBC charter review). Richards comes from the political world, and this might benefit Ofcom in that respect.

* Being a champion of ‘better regulation’ in dealing with the European Commission, health advocates, and other populist causes.

Given they spend all of their time studying Ofcom, who are we to argue of them.

Unlimited Learning Report: Video Games In Learning Released

Unlimited Learning Report: Video Games In Learning ReleasedA new report examining the role computer and video games can play in education was released today by ELSPA (the Entertainment and Leisure Software Publishers Association), in association with the UK Department for Education and Skills’.

Entitled ‘Unlimited Learning: The role of computer and video games in the learning landscape’ it uses a number of exclusive case studies on the benefits of games when used in learning. An example is a college in Nottinghamshire who results appear to be near unbelievable. They’ve seen key skills increase to a 94% success rate, compared to the national benchmark of 22%. They attribute much of this to incorporating the commercial game ‘Neverwinter Nights’ into its teaching plan.

Lord Puttnam of Queensgate CBE summarised, all be it at length, the major points, highlighting the strengths of the method, “Increasingly video games are being recognised as a powerful tool for learning. Yes of course they are entertaining and a lot of fun, but they’ve also the ability to inspire and motivate. They hold out the tantalising prospect of personalised, responsive and thoroughly enjoyable learning experiences, irrespective of age, or ability. They can promote ideas, they can stimulate conversation, challenge thinking and, critically for the future of our highly skills-dependent economy, they can encourage problem solving.”

Unlimited Learning Report: Video Games In Learning ReleasedSome will find it surprising that it’s not just young joystick twitchers that are benefiting from learning through games. E-learning expert, Professor Stephen Heppell, who has been studying this area for years explained, “The curious thing is that we’re seeing people playing games and challenging themselves with their computers right across the age range, literally womb to tomb. (We take our hat off to him for being the first person to use the ‘Womb to Tomb’ phrase, which, from this point forward, we will never tire of using.)

Of course there will be many cries of education being dumbed down, but I clearly remember chatting to friends at school about how much easier it would be if what we needed to learn could be set to music – given that we knew the lyric of every song that we liked.

Report: ‘Unlimited Learning: The role of computer and video games in the learning landscape’(PDF)

TalkTalk Admits To Free Broadband Cock Up

TalkTalk Admits To Free Broadband Cock UpWith its bottom spanked raw by a damning expose on the BBC’s Watchdog programme, beleaguered TalkTalk boss Charles Dunstone has admitted that they screwed up the launch of their free broadband service.

As we reported in June this year, the company – owned by the Carphone Warehouse – was experiencing problems keeping up with demand for their ‘free’ broadband offer which gave punters unlimited landline telephone calls and broadband access for £20 per month (plus a one-off £29.99 connection fee.)

After the launch of the service in April, more than half a million people signed up, but thousands failed to get connected and were forced to endure interminably lengthy waits on pay-per-minute helplines.

Speaking to the BBC’s Watchdog programme, Dunstone admitted the company bungled the launch, saying that the company had been overwhelmed by the number of people signing up, with their call centre staff unable to deal with customer demand.

“I got it wrong. I didn’t realise that free broadband was going to have the effect on people it has,” he whimpered.

Charles feels your pain
Clearly displaying a penchant for understatement, Dunstone commented in his blog: “We have had our fair share of negative publicity of late, and I more than anyone know how frustrating it has been trying to get through to us if you had a problem.”

We somehow doubt that he knows how frustrated Vie Marshall, from London was with his company.

The Watchdog site reports that after signing up in May 2006, Talk Talk completely failed to connect her to the Internet, even managing to lose her details three times.

TalkTalk Admits To Free Broadband Cock UpShe soon learnt all about how useless their call centre was too, on one occasion spending 56 minutes 40 seconds waiting on the line.

Donald Beal, was so fed up with TalkTalk’s crap customer service that he cancelled his contract after seven weeks, only to find that the company continued to bill him for a further two months – even though they’d already acknowledged his cancellation request.

They then went on to ignore his letters, emails and phone calls before referring his account to debt collectors.

TalkTalk broadband is, err, a “beautiful child”
After admitting that it had been a “bruising experience for everyone at Carphone Warehouse”, the relentlessly upbeat Dunstone chirped on, “as things start to improve, I hope people will appreciate that what we did was for the best for all consumers, and whilst giving birth to free broadband was painful, it is now turning out to be a beautiful child.”

He added that the company has now hired more staff and that by Christmas, anyone calling a TalkTalk call centre will get to speak to a living, breathing human, not a robotic automaton. Too kind, Charles!

Even with the extra call staff, TalkTalk has said that it can still take anything up to a month for the broadband connection to be turned on after the telephone ‘go-live’ date.

TalkTalk (don’t all rush now!) Dunstone’s blog

Dyson Airblade: Feels Like The Future

Dyson Airblade: Feels Like The FutureDyson have this morning launched a new product, the Dyson Airblade, a replacement for tired old hand dryers.

You know the problem. You go to the toilet, wash your hand then you met with the air blowing hand dryer. You stand there for what seems like ages, rubbing your hands together in the vain hope that they are drying. Getting frustrated with it, you walk away and run your hands on your trousers in frustration, reminiscing about the days when towels used to inhabit bathrooms.

The clever sticks at Dyson were working on an unnamed product using what they term ‘Air blades’ – air shot out at 400MPH through a 0.3mm gap, when one of the engineers noticed that they were pretty effective at drying the water from his hands. The genesis of the product had occurred.

Dyson Airblade: Feels Like The Future

To use the Airblade dryer you place your hands in at waist height, the airblades switch on, and you slowly draw your hands out, up towards you. Do it slowly enough – Dyson claim 10 seconds for the process.

What’s it like to use?
Having used it, I was pretty impressed. It actually felt like ‘the future’. We’ve all seen the films where people walk in to the air shower and are clean and dry within 30 seconds – well think of that on a small scale.

There’s no discomfort, and because the air passes through filters before it gets to your hands and no germs. This anti-germ theme is extended to all of the external surfaces which have an anti-microbial coating.

The water removed is drained to the bottom, through an iodine chamber to purify it, finally dropping on to a piezo element which vibrates like billy-o and turns the water into vapor.

Dyson Airblade: Feels Like The Future

Dyson are betting large on this one having committed £10m to the 2.5 years of development.

A success for Dyson?
This is a smart move by Dyson and their first step into ‘trade’ appliances. Every public toilet in the world has a hand-dryer of some sort. Products like this provide a great, steady source of income – possibly for a very long time.

Beyond public toilets, there’s a huge potential for sales to hospital, where UK residents will know, there’s considerable concern about the spread of germs.

Dyson Airblade: Feels Like The Future

Trials have been running in motorway service stations, hospitals and other locations for a number of months, but not under the Dyson name – they invented Kai-Don Airstrip to throw off the competition.

The competing products are considerably cheaper, but Dyson claim that due to low energy usage their Airblade will pay for itself in a year.

If you are fed up with washing the towels at home, you’ll be able to buy on from mid-November for £549 and sample the feel of the future.

Dyson

Tesco Launches Range Of Cheapo Own-Brand Software

Tesco Launches Range Of Cheapo Own-Brand SoftwareThe all-conquering uber-supermarket chain Tesco has announced plans to take on Microsoft with the launch of its own-brand software.

The company, started by East End market boy Jack Cohen in 1919, is aiming to offer a range of cut-price software titles which directly competes with Microsoft products.

The titles – all retailing for less than twenty quid – will include an office suite, a personal finance program, two security/anti-virus products, CD/DVD burners and a photo editing product.

The announcement follows Tesco’s decision to sell computer hardware earlier this year, and the company’s own-branded software will start appearing in more than 100 of their stores from this month, with full UK coverage expected over the coming year.

Happy shoppers getting confused between opening a program and opening a can of beans can access a support website, TescoSoftware.com, which will also offer the software for sale.

Tesco buyer Daniel Cook said: “With more people working from home, and schools encouraging greater use of IT, the demand for home computing equipment is bigger than ever.”

Tesco Launches Range Of Cheapo Own-Brand Software“When it comes to software, there is little choice and prices are high. Our new range of software changes this, bringing choice and value to a market that has offered little of either,” he added.

The software comes from a Cambridge company called Formjet, with the range being centred around their well-regarded Ability Office suite.

Of course, many home users will already have equivalent Microsoft products, like Word, installed on their computers, so we suspect that Tesco is looking to score a hit with its Internet security products.

Meanwhile, the company is expected to announce tomorrow that it has raked in half-yearly profits totalling more than £1 billion for the first time.

Fact! Tesco’s name comes from the first two letters of the founder’s surname (CO) and the initials of a business colleague (TES).

TescoSoftware

Coms F1000/F3000: WiFi VoIP Handsets

Coms F1000/F3000: WiFi VoIP HandsetsUK VoIP company, Coms, has just launched two WiFi VoIP handsets in advance of their service which is going live on 9 October.

Coms claim their service will be the first in the UK that let people choose their own phone number from 178 UK geographic area codes.

Don’t forget, all you need to use these handsets is a WiFi connection, either yours, or any open connection. We think these services will be big and eventually seriously dent the income of mobile phone companies, especially roaming minutes when people are abroad.

We’ve had our hands on a few VoIP WiFi phones of late or VoWiFi as we’re referring to them, and have generally found them pretty easy to use – despite them clearly being at the early stage of their development.

Coms F1000/F3000: WiFi VoIP HandsetsWhile we’ve not had our hands on these particular handsets (yet – watch this space), we seen shots of them and had sight of the specs. Both work on 802.11b & g and use SIP which will allow them to work with most IP-PBX kit.

The F1000 is much like other VoWiFi handsets that we’ve seen and a little reminiscent of early-ish mobile phone handsets. Couple of stats on it. Talk time, up to 4 hours, with a 2-3 hours charge time and a standby of 80-100 hours. It’s 11 x 4.5 x 2.2 cm and weighs in at 111g. The cost? RRP £128 ($239, €189).

The upscale F3000 is a first to us, a VoWiFi handset that is a flip phone. Stats: Talk time, up to 3 hours, with a 2.5 hours charge time and a standby of up to 75 hours. Size: 85 x 43 x 22 mm and weight of 90g. RRP £175 ($326, €258).

Differences between the F1000 and F3000 include the F3000 have a 65k colour 1.8″ screen, polyphonic ringtones.

Shared features are

  • Roaming between Wi-Fi access points
  • Up to four stored SSIDs with individual security settings
  • Up to four hours talk time, up to 100-hours standby time
  • Call hold, call waiting, call transfer, call conferencing
  • Call logs – made, answered, missed calls
  • Caller ID
  • Personal address book with auto dial
  • Built in Web server for administration
  • Automated provisioning – up to 256 byte encryption
  • TFTP
  • HTTP

Tune in later for reviews of the handsets and the service.

Coms

NTL 4 for £40 quad-play announced

NTL 4 for £40 quad-play announcedNTL, UK Cable provider, has announced a quad-play offering for £40.

The ‘4 for £40’ service (with the inevitable Virgin-inspired foreplay joke to come) is the first product of the tie-up between Virgin Mobile and NTL.

As we’ve reported extensively, all of the communication world is bringing out packages that bring together various elements of communication as mobile phone companies get together with fixed-line broadband providers. The additional part with the NTL deal is the Digital TV.

The ‘4 for £40’ package includes:

Broadband

  • Up to 2Mb with no limits on downloads
  • Firewall and anti-virus software included
  • Installed by an expert and modem included

Digital TV

  • Over 30 channels, including Sky One, UKTV Gold, E4, Film4, ITV2 and LIVINGtv
  • On demand access to a huge library of programmes and films – watch what you want, when you want
  • Set-top box included and no need for a dish

Home phone

  • Unlimited weekend calls to any UK landline
  • Highly competitive mobile rates and simple tariffs at other times
  • Standard features including 1471 and 1571 voicemail

Mobile

  • A Virgin Mobile SIM
  • 300 texts and 300 minutes a month, plus free voicemail
  • Access to Virgin Mobile Bites entertainment service
  • One interesting feature is that the broadband offered is unlimited, which is bound to appeal to the tech savvy.

    NTL 4 for £40 quad-play announcedBigging the service up and attempting to create extra excitement for the future, Neil Berkett, chief operating officer of ntl Telewest, enthused: “Quadplay demonstrates the unique power of the cable-Virgin Mobile union and this is just the beginning. Our new package represents unbeatable value while meeting a wide range of consumers’ entertainment and communication needs.

    Current subscribers to NTL won’t be left out in the cold, they’ll be able to take advantage of the new service for an additional £10/month on top of their current packages.

    NTL. (Strangely for such a big launch, the NTL site hasn’t been updated with details of the 4 for £40, at the time of publishing.)

    Orange Unique/Unik Offers Converged VoIP/Mobile Telephony

    Orange Unique Offers Converged VoIP/Mobile TelephonyOrange has launched, nay unleashed, the Unique phone, its first converged service using a single handset that connects via WLAN in the home and then switches to the regular mobile network when the user goes walkabout.

    Initially rolling out in the UK and selected European countries, the phone promises unlimited free VoIP calls from home to other Orange mobiles and landlines.

    Calls can be seamlessly switched between the Orange mobile network and VoIP, with screen icons keeping customers constantly informed of the network connection.

    Interestingly, calls started from home remain free, even when the user has wandered out of their front door and out of range of their Wi-Fi network, causing the phone to switch to the mobile network.

    To use the service, customers must get an Orange Livebox which lets users connect to the Orange network via Wi-Fi.

    Households can have up to six Unique phones, although there is a limitation on their use, with only three users allowed to use the Internet or make calls at any time.

    Orange Unique Offers Converged VoIP/Mobile TelephonySo far, only the Motorola A910, the Nokia 6136 and the Samsung P200 can be used with the service, but more phones will be launched in 2007.

    Two price plans are currently on offer; the Canary 50 (offering 600 minutes per month) and the Panther 65 (1,200 mins), priced at £50 and £65 respectively.

    A broadband connection is bundled in free with the convergence-tastic deal, with the setup offering clear benefits to users, who’ll now only need one phone, one number, one address book, and one bill from Orange.

    The service will be available from November, although punters keen to be hip with the convergence crew can pre-register their interest here: www.orange.co.uk/uniquephone