ITV Buy Friends Reunited: Why?

ITV Buy Friends Reunited: Why?The Digital-Lifestyles office is in a state of total confusion over major UK broadcaster, ITV, buying the Web Site, Friends Reunited (FR).

Our reaction when we initially heard of the deal was – What? Why? How much!?

It’s been widely reported that ITV is paying £120m + £55m in bonuses for FR. The site that has been running for four years, currently has 12m members and is expected to make revenues of £12.4m this year.

It’s not that we don’t think that businesses should appear to diversify. We’ve been clear that we think eBay’s purchase of Skype was genius. The major difference, beyond the value to the transaction, is that Skype is still growing.

What?
We think that FR has done an amazing sales job on ITV. It’s a site that would appear to be in decline rather than its ascendancy. Their expansion into Genes Reunited, Dating and Jobs Reunited would appear to point to them thinking the same.

If you look at why FR worked, we think it’s because there were generations of school leavers going their separate ways prior to the Internet, leading them a very limited means of contacting their previous peers.

ITV Buy Friends Reunited: Why?The school leavers departing since the wide use of the Internet, will not have to resort to third-party services – the majority of them will have an online presence, allowing direct contact, if desired.

Why?
ITV are suffering. The business that, when it was launched fifty years ago, was described as a ‘license to print money’ has gradually slipped to a low grade, trashy set of channels. It’s widely thought of as a bit of a joke with appalling programming.

70% of ITV’s revenues come from Ad sales on its flagship channel, ITV1. The word in media circles is that ITV1 is now struggling to sell ads, as the audience generally drops off (the exception to this being their recent reality show, ‘I’m a celebrity, get me out of here’), and goes down market.

ITV do have a huge advertising sales department that has been merged across all of its regions. Bringing FR into this sales force will give better economies for ITV, letting them squeeze additional profits from FR. It will also give ITV the chance of selling adverts across TV and the Web – extracting additional cash from the advertiser.

ITV Buy Friends Reunited: Why?Another benefit will be letting ITV have access to the 12m members of FR, allowing them to expose the online FR audience to promotion of ITV’s programming, if they’re UK based. Later this can be expanded to on-demand sales.

When we sat around at Digital-Lifestyles to come up with other reasons, one that came up was the possible creation of a programming strand or, heaven forbid, whole channel covering the now-various services of FR. eg reality programming following a group of FR subscribers going through the steps to ‘reunited’, with the trial, tribulations and toe-curingly moments that it would entail.

The question we keep on coming back to is, Is this this really worth £10-£14.50 per FR member?

Even after ITV boss Charles Allen has tried to explain the deals advantages, we’re still not convinced.

This deal brings to mind ITV’s disastrous, misguided huge, £788m investment into ITV Digital – their attempt to take on BSkyB in the UK. The service collapsed in 2002, later to reborn as Freeview.

Uniting ITV’s New Friends

Reuniting ITV’s New FriendsFriends Reunited and ITV have decided to make it legal; after a short romance, a deal’s been agreed. Rumours they’d been seeing other suitors that included BT, News Corp and that bastion of middle England the Daily Mail & General Trust, did little to cool the ardour of an excited ITV.

The ITV deal values Friends Reunited at £120m (€178m) and there’s a potential further pay off in 2009, designed to keep the project on target of up £55m (€81m).

A gushing Friends Website summed it up:

Reuniting ITV’s New Friends“When ITV approached us we immediately clicked; they share our values, they’re a national institution that is trusted and well loved, and by joining with them, Friends Reunited will become the UK ‘s 8th most visited site giving us access to a vast audience so we can connect even more of you even more of the time.”

An equally emotional ITV press release went all lovey-dovey about,

Reuniting ITV’s New Friends“A powerful consolidated online advertising sales proposition. 53% of Friends Reunited users are in the ABC1 demographic and 40% are in the 16-34 age range – both key audiences for advertisers. It will contribute additional advertising synergies as ITV Internet sales will have increased scale, becoming a one-stop-shop for media agencies in the online space.”

To some of us, there’s a distinct whiff of Déjà vu. The former commercial ITV giants Carlton and Granada lost a tidy sum on the former Internet lovely, Jeeves, but ultimately there was little chemistry and even less synergy, some city analysts are more positive about this deal seeing strategic and financial benefits to come.

But is ITV Plc paying heavily for an attractive database or will the two remain friends for many happy years?

TiVo Announces Advertising Search For Television

TiVo Announces Advertising Search For TelevisionTiVo has announced that it plans to offer the first TV-based advertising “search solution” early next year.

Starting in Spring 2006, TiVo’s new television search capabilities will, apparently, “enhance the TV viewing experience” by delivering targeted advertising to subscribers interested in viewing particular advertising categories.

Hotshot media and advertising agencies like Interpublic Media, OMD, Starcom Mediavest Group, The Richards Group and Comcast Spotlight have teamed up with TiVo to develop the product and help determine relevant categories of interest (cars, travel, telecommunications, and consumer packaged goods etc) as well as work out pricing models.

TiVo claim their new technology will allow companies to shunt on-demand, consumer targeted TV advertising to viewers without the limitations of traditional television media placement.

TiVo Announces Advertising Search For TelevisionWith punters able to search for products by category or associated keywords, TiVo sees big benefits for advertisers (obviously) and punters looking for information on products or services.

The (ahem) “heightened viewer experience” offered by the new service is claimed to deliver “non-intrusive, relevant, interactive advertising, on an opt-in basis.”

TiVo subscribers electing to use the search service will be able to retain control over their “viewing experience” by creating a “viewer contributed profile” via the set-top box that will enable them to receive advertisements based on their interests (we wonder if there’s a “begone hideous advertisers forever” profile available?)

“TiVo is once again introducing to the TV landscape a new and innovative advertising solution that is intended to deliver an even better viewing experience for subscribers,” purred Tom Rogers, President and CEO of TiVo.

TiVo Announces Advertising Search For TelevisionSupping deeply on a morning brew of Buzzword Coffee, Tracey Scheppach, VP, Video Innovations Director at Starcom, enthused “The new TiVo application will provide both a needed platform for consumers to seek out relevant, searchable commercial content and an environment for advertisers to engage highly desirable and motivated consumers…it’s the first of its kind in the industry, and a platform that is clearly needed in this challenging advertising marketplace.”

The new service follows a successful interactive direct response advertising program on TiVo in August, where subscribers were able to respond to customised “calls to action” in select commercial spots.

Funnily enough, when we’re bombarded with advertising, the only “call to action” we get is to turn the ruddy thing off.

Royal Mail: Internet Fuels Growth Of Paper Catalogues

Royal Mail: Internet Fuels Growth Of CataloguesThe Internet was supposed to herald in an age of paperless offices, online browsing and tree-untroubling electronic mail, but it seems that when it comes to flogging goods, the trusty old print catalogue still rules the roost.

According to new research from the Royal Mail, online retailers will be looking to stuff your letterbox full of paper catalogues before Christmas in an attempt to drive up sales over the festive season.

In a survey conducted by the Royal Mail, more than 20 online traders – including big names like John Lewis Direct and Firebox.com – were asked about their marketing strategies.

Royal Mail: Internet Fuels Growth Of CataloguesThe survey found that old fashioned catalogues remain one of the most effective promotional channels for generating online orders, with 60% of survey respondents currently licking stamps on catalogues and brochures to be sent to customers in an attempt to increase online sales.

Of course, the Royal Mail has something of a vested interest in promoting these figures, but we have to admit that we always prefer to flick through a glossy print catalogue than stare at a screen. And, of course, it’s a bit trickier to take a laptop to the loo for a bit of furtive, at-work browsing for gifts.

The Royal Mail also found that some 36% of consumers agreed that having an online catalogue makes them more likely to purchase something from a retailer’s website.

Royal Mail: Internet Fuels Growth Of CataloguesAdditionally, the survey revealed that 55% of retailers planned to follow the annoying trend set by High Street stores and “extend” the Christmas buying period by encouraging consumers to buy earlier (If only we could “extend” the Christmas holiday period too).

Record earnings are predicted for online retailers this year, with UK shoppers leading their European counterparts when it comes to online shopping.

Royal Mail: Internet Fuels Growth Of CataloguesAround 80% of consumers are expected to buy at least a quarter of their Christmas purchases online this year – up a mighty 15% over last year.

Royal Mail

Nielsen To Include PVR Viewing In Ratings

Shock News -PVR Users Are Exposed To AdvertsNielsen, the top American agency that measures TV viewing audiences, is going to provide ratings that take account of time-shifted viewing through digital recording devices like TiVos even though viewers are able to, and in my experience, generally do, fast-forward through the paid for messages.

And as usual, with research funded by those that benefit, it could be worth taking several pinches of salt with this study. Some of the phraseology has strong hints of bamboozlement; the underlying message from a study conducted for the US TV networks, is that homes with PVRs and equivalents watch more commercials. Much the same came out from Sky after they introduced their Sky+ PVR.

Shock News -PVR Users Are Exposed To AdvertsThe US networks say that time-shifted ratings should be taken into account, and point out that PVR users watch more TV – which we don’t dispute. They watch around 5.7 hours and that’s more than 10% extra when compared with the technologically-disadvantaged standard household. Their logic follows that this extra 10% of viewing, gives them more opportunity to see commercials. With PVR penetration in the USA already around 8% of the TV universe and expected to rise steadily over the coming years, this adds up to a is significant amount for media buyers.

As one would expect, media buyers remain sceptical and many have said that they will ignore the new time delay viewers.

TV is now being consumed in a variety of ways. With Apple having sold more than one million download viewings of ABC programmes, expect further challenges for the agencies, as media companies seek to measure the viewing of commercials from mobile devices, Internet and other on-demand screenings.

Amazon UK Straightens Out Tesco Via The ASA

The commercial rivalry between two UK online retailers has spilt over into the world of advertising, or more precisely the heady world of UK advertising adjudication, run by the Advertising Standards Authority.

Amazon.co.uk complained directly to the ASA that Tesco has sent out an email for DVDs and CDs, that attempted to seduce purchasers as follows, “Did you know our chart CDs and DVDs are cheaper than Amazon.co.uk and Play.com?* Visit Tesco Jersey and see for yourself … *Refers to Tesco Jersey, Amazon.co.uk and Play.com delivered prices”.

This put Amazon.co.uk’s nose right out of joint on two counts. Firstly some of the chart DVDs from Amazon Jersey were available from less money than Tesco Jersey, secondarily they felt it mislead readers as Amazon order over £19 included delivery.

The ASA batted the first complaint aside, but felt the second held water despite Tesco putting up the follow argument. Their long winded thinking can be cut down to … As no single CD or DVD was priced over £19 (thank goodness – our addition), to qualify for the Amazon free delivery, it entailed ordering more than one item.

Well, yes, true. We follow that. The ASA also did, but found it irrelevant.

How did Tesco aim to put this right? First by stating that they didn’t think the ad was misleading, then with a swift call to their internal legal department by the looks of it. They fine tuned their terms and conditions of the price comparison on their Website.

We’ll save you from all of the details, but to us the pertinent part of it was “Comparison excludes multiple purchase or free delivery offers.”

But this jiggery pokery didn’t get them off the hook and the ASA found against them.

What terrible fate awaits Tesco? The ASA told Tesco to make clear in future that the claim referred to single item purchases and excluded their competitor’s multiple purchase discounts. We bet the collective boots of Tesco shook.

It’s a funny old world isn’t it?

Well what can we draw from this? It shows that the online market is sufficiently tough – and potentially profitable – that Amazon is employing people that read through their competitors emails looking for the smallest detail that they can try and call them on.

We have no doubt that Tesco would do the same to any other company that it felt threatened by.

Given the outcome, we suspect that neither Amazon with be cracking the champagne in celebration, nor Tesco will be drowning their sorrows.

The world continues to turn and the happy came of capitalism continues to fight another day.

Amazon
Tesco

Free Speech In Advertising?

Background – Make Poverty History had its last TV advertising campaign, widely know as the finger-click advert, removed from the UK’s TVs by Ofcom, citing political advertising.ofcomwatch-logo

Tamsin Allen (pictured below) has a thought-provoking piece on page six of today’s MediaGuardian (Sadly we can’t link to it as they are a subscription-only service, but it’s on page six of the printed version).

Tamsin AllenPartially arguing against the UK ban on advertising by organisations that attempt to “influence public opinion on a matter of controversy”, she says her group will challenge the ban. Allen is right in some respects when she says:

Oil companies can spend thousands on vanity advertising to convince us that the environment is safe under their stewardship but Greenpeace is not allowed to contest that view in the same media.

My reaction:
Tamsin Allen also misses the point in certain ways. Allen’s same logic of unfairness also applies to political party messages, but she discards them into some lower class of speech than (oddly) animal rights. That is wrong. If a group of interested persons – whether organised as a political party or not – want to get a certain message across to the UK populace and that message is otherwise legal, it should be permitted. Picking and choosing the nature of the permitted topic (animal rights, environmental issues, etc.) seems as arbitrary as the current system.

I don’t mean to be flippant about Allen’s cause, but do we really want the aborted ‘My Mate’s a Primate’ ad campaign to be the poster-child for this issue?

The whole ‘we don’t want to end up like the US’ tone he starts off with is just silly. So much of misguided thinking on British media policy is a reaction to some perceived deficit in the US system. Straw man thinking.

If you want a reasoned view of the US system, just click on the Becker-Posnerblog – they covered this precise issue yesterday. Becker notes,for example, that the $4 billion spent in the 2004 US campaign is quite small compared to the $200 billion annually spent by commercial advertisers.

There’s a convergence point here somewhere. Oh, it’s with the Conservatives. And the Labour Party. And even the Respect Coalition! So, like so many other debates we are witnessing, the regulatory scheme developed in 2003 is already out-of-date in many respects.

Russ Taylor writes for OfcomWatch.

Linus Torvalds awarded Microsoft and Windows trade marks by mistake

Linus Torvalds, the father of Linux, has, thanks to HP Sweden, been awarded the registered trade mark for Microsoft and Windows.

Linux fans worldwide – don’t get too excited, just prepare to laugh your socks off. This very temporary assignment blunder was in fact carried out in an HP advert in thrice weekly mag, Computer Sweden.

Linus Tourvold awarded Microsoft and Windows trade marks by mistakeNestled down low in the small print of an advert for some HP servers which run unix/Windows and Linux, the following text can be found

“Microsoft and Windows is registred trademarks in USA and is owned by Linus Torvalds.”

Ouch.

HP were initially quick to pass the buck, placing the blame on the ‘London advertising agency’ that they say should have read the copy more closely. Then on reflection, they decided that they too should have read it too.

Hilariously the advert is for an HP range of servers call Integrity. Oh dear, HP will take a while to live this one down.

Linus Tourvold awarded Microsoft and Windows trade marks by mistakeQuite who originally spotted this blunder in the small print, isn’t known, but we suspect that it’s someone with a very keen eye for detail – verging on the fanatical.

Many thanks to the top Swedish spotter, and Digital-Lifestyles friend Anders M Olausson who spotted this being covered tragically in the magazine where the original error was made.

Linus Torvalds on Wikipedia

Music Video Shot On Mobile Phones

Music Video Shot On Mobile PhonesAn Australian production company has made what they are claiming is the first music video shot entirely with mobile-phone cameras.

Brisbane-based company Film Headquarters filmed the video for US band the Presidents of the United States of America (P.U.S.A.) in a one day shoot in a studio in Seattle, US.

Music Video Shot On Mobile PhonesA multiplicity of mobiles (which look like Sony Ericsson k750i’s to us) were set up on frames and tripods with handheld footage recorded by four crew members who wandered around the band as they played, with the footage being sent via Bluetooth to laptops.

It was discovered that the quality of the video footage captured on the phones was so bad, the band had to perform at half-speed so that the phones could decently record their movement.

After filming, over 12 angles were added together in post-production to make up one composition or shot.

So what, you may ask, was the point of recording a video on such a crappy medium (phone footage is 1/3000th the quality of standard broadcast) when high quality digicams could have been purchased for a few quid more?

Music Video Shot On Mobile PhonesThe director of music video, Grant Marshall from Film Headquarters tries to explain, ‘We came up with this idea 18 months ago but couldn’t find a band that would embrace the risk and vision. P.U.S.A loved the concept and were brave enough to undertake the risk. This was a fantastic experience for all of us. The band was fabulous and incredibly professional.”

‘The result is great and the look reminiscent of the movies available on Quicktime in the 90s. The funniest part of the shoot was to see a mobile phone sitting on a tripod-it’s quite a sight. With mobile phone camera resolutions doubling every few years, people will probably look back and say this idea was ‘so 2005′,’ he added.

Thing is, we love the idea of DIY media, but with the footage spending two weeks in expensive post-production after shooting, this video hardly marks the dawn of a new age of mobile phone-authored pop videos.

Link to the video
Film Headquarters

Virgin Radio Adds Another Podcast

Virgin Radio Adds Another PodcastAfter an encouraging response from listeners, Virgin Radio has announced that it will be making its Sunday afternoon programme ‘The Tim Lovejoy Show’ available as a podcast.

Virgin first experimented with podcasting earlier this year, with the ‘The Pete & Geoff Breakfast Show’ making Virgin Radio the first UK radio station to offer a podcast of a daily show.

The service, launched on the 9th March 2005, now receives 85,000 downloads a month.

Virgin Radio Adds Another PodcastLovejoy’s sports and entertainment show is broadcast weekly from 4pm to 7pm, and Virgin have said that they’ll make the “best bits” available for consumers to download to their MP3 players from 28th August.

iPod-toting fans of the show will no doubt appreciate the new service, although they may not be pleased with having to put up with adverts for the podcast’s sponsor, Nivea, popping up throughout the download (see: ‘Podvertising’ Supports Virgin Radio Daily Podcast)

James Cridland, head of strategic development for new media at Virgin Radio was enthusiastic about the potential for podcasts, “The response shows us that people are more than willing to have a play with the technology if the content is good enough”.

“It also allows them to listen in at their own convenience if they don’t fancy getting up at 6am,” he added.

Cridland has stated that the radio station was also looking to make more of its content available as podcasts, describing the delivery method as “a great mechanism to get people to trial our flagship shows”.

Virgin Radio Podcasts