If you’ve ever had contact with a Tech support person or indeed, are in Tech support yourself, you are going to _love_ this video.

Josh Weinberg and his team, have written and put together a video, through the eyes of a computer screen, a view of how some tech people work.

It starts with seeing them blasting away on Halo, when some pesky user calls up with a problem. Of course what they say is inexact, leading to confusions and further complications.

During the mess that ensues the tech is all over the servers and everyone’s machines fiddling with things to make his life much easier - with the required snatches of Halo in the seconds in between.

There’s some classic dialogue in there too like …

Sales Guy: I rebooted my PC.
Tech Guy: How many times did you reboot it?
Sales Guy: Three times, like you told me.

We could embed the video, but think that the people behind it deserve the traffic.

Watch TheWebSiteIsDown, you’ll love it. Credits.

On this day, years gone by ...

• Video Gamers Do Less Reading And Homework - 2007
• AllofMP3.com Gets Closed Down - 2007
• Toshiba Launches Satellite U305 Laptop Range - 2007
• Eleanor Davies: The Object Of My Affection:RCA 2007 - 2007
• EV-K130 Lipstick Sized Phone Released By KTF - 2006
• iTunes Law: France Court Controversy - 2006
• Lots Of Ladies On The Game (Mobile That Is) - 2006
• BPI vs AllofMP3: Granted 'first hurdle' by UK High Court - 2006