ZipTV: UK iTV Pioneer Falters

ZipTV: UK iTV Pioneer FaltersA great shame to hear that ZipTV has had to enter receivership.

ZipTV launched in July 2004 with high ideals. Their original aim was to take on the mighty power of Sky and create an interactive advertising channel running in parallel to Sky TV’s programming.

ZipTV: UK iTV Pioneer FaltersThey way it worked was, as the punters were watching ‘normal’ TV and an advert from one of ZipTV’s clients was shown, a press of the Red button on the remote control (the UK standard for interaction), would take the punter away from the ‘normal’ TV show, to a dedicated TV channel. This gave the advertiser the opportunity to show an 8 minute video advert, but just pay for a 30-second spot-ad to get them there.

A very neat idea, I’m sure you’ll agree.

Taking on Sky, especially their income-generating advertising is … well, brave to say the least. If you were contemplating it, it’s the sort of thing you check with your lawyer, bank manager and then frankly, your psychiatrist before doing. We’re not sure if ZipTV did any of these.

ZipTV: UK iTV Pioneer FaltersYou see Sky, and it’s very competent employees and owner, Rupert Murdoch don’t muck around. If they see some bright young things coming along with a super wheeze they will drain their income – it will get their attention – and not in a good, cuddly way.

In advance of launching, ZipTV gathered some of the biggest advertisers around, including Honda, BT and Unilever, but some were lots prior to their launch.

Not surprisingly Andrew Howells, founder and joint managing partner at Zip TV, said, “Having a genuine alternative to Sky is a necessity. There is only room for one alternative and it needs to be an independent one.”

Tesco VoIP: Further Pressure on BT

Tesco VoIP: Further Pressure on BTBT’s dominance of the UK home telephone is coming under fresh pressure as the phone call market becomes the most liberal in Europe. Previously, their pricing levels have had to be agreed in advance with the UK regulator Ofcom, but with it understood that this is going to be lifted soon, price cuts are expected.

In a sign that the gloves are well and truly off, Tesco has unleashed a price-busting Voice over IP (VoIP) package designed to lure customers from the incumbent operator.

It’s further proof (if any were needed) that VoIP continues to shake things up in the voice phone market.

The Tesco package will be marketed at just under £20 and will include a ‘normal’ phone handset that plugs in to a broadband-enabled PC’s USB port, and the software need to drive it. Calls will be made at a fraction of the current cost.

Many other companies continue to pressure BT. Talk-Talk, the landline phone service by The Carphone Warehouse, has already consolidated two of the traditional landline competitors and it’s likely that Sky would also welcome call revenue via its recent Easynet acquisition.

Pressure is also coming from outside the UK. US giant AOL has BT in its sights with a programme to exploit the Local Loop Unbundling (LLU) agreement BT made with Ofcom, which permits AOL and others to house high tech Voice over IP equipment at exchanges throughout the country.

Tesco VoIP: Further Pressure on BTTechnical-savvy Skype callers have for a long time taken advantage of VoIP calling to obtain free or cheap calls.

The danger for BT is that the trickle of the public away from its traditional services over recent years could become a torrent, as more content, including broadband TV starts to be delivered by IP, BT could lose their in-built advantage as the default delivery gateway to UK homes.

Is all of this price cutting good news for British consumers? Well, certainly lower call prices will benefit the majority of UK call makers, but there is a question mark in the long run. It could bring mixed blessings for the UK’s telecoms infrastructure as BT tries to cut costs and investment to ensure that its institutional shareholders remain happy as they operate on slimmer margins.

BBC Release First Podcast Chart

(Digg this!)BBC Releases First Podcast ChartA few years ago, you’d be greeted with a blank face or a call to the local psychiatry service if you started going on about ‘listening to your downloaded podcasts’, but figures released from the BBC show how the format is continuing to grow in popularity.

Launched last May, the BBC’s trial service has offered twenty podcasts for free download frlom their website.

According to figures released from the BBC, the weekly podcast from the Radio One ‘personality’ DJ Chris Moyles was downloaded nearly half a million times in December.

The mp3 podcast – called the ‘Best of Moyles’ (which frankly appears to us to be a contradiction in terms) – comes in the shape of a 20-minute broadcast featuring speech highlights from the week.

With a recorded 446,809 downloads over December, the broadcast earned Moyles the top spot in the first published chart of BBC radio downloads.

BBC Releases First Podcast ChartThe chart also revealed that nearly two million downloads took place during the BBC podcasting trials over December.

Moyles said: “I’m very pleased we’re number one and that people are making an effort to listen to the show even if they can’t be bothered to get up early to hear us.”

It’s not just iPod-toting kids who are getting down with the BBC’s podcasting service, with Radio 4 enjoying a strong presence in the chart.

The popular Today Programme’s daily 8.10am interview notched up an impressive 413,492 downloads during December, and other programs like ‘From Our Own Correspondent’ and ‘In Our Time’ proved a hit.

BBC Releases First Podcast ChartSimon Nelson, controller of BBC Radio & Music Interactive was enthusiastic: “It’s fantastic to see how the demand for radio downloads has grown since we first offered them in 2004. These figures underline the enduring relevance of radio in the digital world.”

The BBC have stated that podcast trials are set to into 2006, with an expanded offering of programmes being provided to help them get a better understanding of listeners’ preferences.

BBC top ten most downloaded podcasts:

Best of Moyles (Radio 1)
Today 8.10 Interview (Radio 4)
Documentary Archive (World Service)
From Our Own Correspondent (Radio 4)
In Our Time (Radio 4)
Mark Kermode’s Film Reviews (Five Live)
Chris Evans – The Best Bits (Radio 2)
Go Digital (World Service)
Fighting Talk (Five Live)
Sportsweek (Five Live)

(Digg this!)

BBC podcast trial

BT Media and Broadcast Sale Sought: Exclusive

BT Looks To Sell OU OperationsDigital-Lifestyles has been informed, and can exclusively reveal, that BT is looking to shed its OU operations from its Media and Broadcast (BT M&B) division.

For those of you not in the know (like the vast majority of those not directly involved in the day-to-day of the business), OU is Occasional Use – the temporary services that provide worldwide video for events like Live 8.

BT has a long history of servicing the broadcast industry with the provision of telecom lines and links dating back to pre-Privatisation Post Office days. They provide the infrastructure behind ITV’s regional switching network and its customers include such TV giants as CNN and QVC.

BT Looks To Sell OU OperationsDespite BT as a whole being determined to move into new revenue opportunities like TV, there’s new breed of technology solutions for linking signals which are outside BT’s control. This bothersome issue is further squeezing their previously healthy profits, and the current cost base for BT’s OU services makes it difficult to justify continued operations, indeed we’ve been told that the OU is currently unprofitable. It’s hoped that a buyer will be able to make the operations pay, by reducing costs and realising synergies.

In the last decade, the former state monopoly phone companies (and many argue this hasn’t changed a great deal) have divested themselves of the majority of their interests in global satellite operators, as we saw when the global teleco industry packaged and sold Intelsat. There’s no reason to not see a continuation of that trend.

BT Looks To Sell OU OperationsFurther deals for incumbent European telecoms operators are on the cards as they retreat into their core businesses. See France Telecom, who recently off-loaded one of its Paris Earth Stations to the satellite operator Eutelsat.

Private discussion are ongoing with a number of suitors and a decision on a buyer is expected in February. Those linked with the purchase include satellite operators Intelsat and SES.

It’s unlikely to be simple to disengage the Occasional Use element from the Media and Broadcast division and potential suitors may try and cherry pick the more profitable elements in a deal.

Steps To Understand Where Tory Thinking is on TMT

Yesterday piece raised the questions of where the Conservatives thinking may be on UK Telecoms, Media, and Technology (TMT) sector. Today we outline how we intend to find out more.

Steps To Understand Where Tory Thinking is on TMTSo where do we start?

Well, initially we hope to meet with and interview Hugo Swire, MP (Shadow Secretary of State for Culture, Media and Sport) and John Whittingdale, MP (Chairman – Media, Culture and Sport Select Committee). Both will be important figures in developing coherent, cohesive and workable policies for the party in this area and we hope interviewing them will provide us insight as to the likely direction of travel on some of the main issues.

There are also a number of other bodies within the party looking at issues impacting the TMT sector – such as the Conservative Technology Forum – and we hope they may also meet with us to outline their current position and work on these issues.

There are a range of immediate issues where we think the U.K. can benefit from the Conservative’s input:

  • (i) copyright policy;
  • (ii) radio spectrum management;
  • (iii) the regulation of new media;
  • (iv) digital switchover;
  • and (v) the regulatory environment, in particular, the future of Ofcom.

Do the Conservatives have something different to say on these and possibly other equally-important issues? We want to uncover areas of contention and, alternatively, areas of consensus. Ultimately we want to highlight the importance of this policy area, and ensure that it is at the forefront of the party’s offering in the future – after all, technology is the future.

Steps To Understand Where Tory Thinking is on TMTNaturally, there will always be those who say regulatory decisions made by organisations such as Ofcom are ‘independent’ and ‘evidence-based’ and therefore would be valid whoever happened to be in government. However, most people know Ofcom is ultimately a product of the government who created its remit – New Labour – and who on occasion have allowed the notion of ‘evidence-based’ regulation to underpin a culture of third party ‘experts’ who decide policy matters with a minimum of public participation or scrutiny.

Of course, any ‘evidence’ rarely, if ever, just points to one policy outcome. Regulation is always discretionary – it needs to be in order to be flexible enough to be applied coherently – but accordingly it is also always political.

It won’t have escaped anyone’s attention that senior appointments at Ofcom are made by or approved by the Secretary of State – is this what is meant by ‘non-political’? Surely very few people are really convinced by the notion of regulatory independence. Political context defines any regulatory outcome to an extent.

Steps To Understand Where Tory Thinking is on TMTWe should note at the outset that we certainly don’t already have answers as to what the Conservatives should be doing in this area. However, we do believe it would be beneficial for everyone if they engage in these issues and push them to the fore. We hope that this challenge will be of as much interest to the Conservative Party as it is to us.

We will keep you posted as to how we get on.

Luke Gibbs and Russ Taylor are founders OfcomWatch

What Are The Conservatives TMT Sector Policies?

What Are The Tories UK TMT Sector Policies?If you were to consider UK telecoms, media, and technology (TMT) policy since Parliament passed the Communications Act 2003 and brought about the formation of Ofcom much has happened. The regulatory machinery of the state has swung into action with relative efficiency, taking on such issues as BT’s marketplace position, digital switchover, and public subsidy and control of broadcasting and new media. And we are starting – just starting – to see the results of some those efforts.

But up until now, it is fair to say that the Conservative Party have basically ceded influence over the TMT policy arena to New Labour – not least because Labour has been the party of power during what has been a period of radical technological change. The Conservatives, for a number of reasons, have been somewhat ineffectual at making their voices heard in this space … leaving observers such as ourselves largely unsure of where the party stands on most issues impacting the TMT sector.

What Are The Tories UK TMT Sector Policies?This is not a good thing. These industries are massively influential from a social and economic perspective. According to Ofcom, for example, the U.K. communications marketplace has an annual turnover of £55.9 billion. That’s tens of thousands of jobs and billions of pounds at stake. Policies applicable to the TMT sector also affect how the U.K.

  • (i) sees itself,
  • (ii) communicates,
  • (iii) drives its economy,
  • (iv) learns,
  • (v) projects global influence, etc.

What can we say? The TMT sector is already staggeringly important and will become more so as economies across the globe become increasingly interlinked through electronic communications technologies. So it is common sense that there be senior level engagement with technology issues across all political parties.

This holds particularly true for the Conservative Party.

  • Firstly, they are the UK’s main opposition party.
  • Secondly they are currently engaged in a process of revamping their image and re-orientating their policy offering in order to be relevant.
  • Thirdly, technology – and the policy and regulation associated with it – is always relevant.

However, any proposed policy and regulation must be backed by new thinking. So, although we have been told what sort of music David Cameron has put onto his new iPod, we don’t yet know how he thinks this technology might be used to deliver public service broadcasting or for that matter public services, or what the rights issues might be, and how all of this might impact the commercial market.

Of course there won’t be any answers overnight – and we don’t expect the Conservatives to suddenly unveil a raft of policy positions in what is a highly complex and constantly evolving area. But without doubt there’s a genuine and important opportunity here for the party. Developing a keen and critical understanding of TMT and proposing broad policies likely to harness the benefits that stem from new technologies would provide a platform that would assist the party in being seen as critical to delivering a modern Britain.

What Are The Tories UK TMT Sector Policies?Certainly the party is already developing new ideas (or in some cases adopting the opposition’s cast-offs) in other policy areas. And by all accounts, David Cameron is doing an effective job of moving the Tories back toward the centre of British politics. The new leader appears flexible and open to new policy approaches. But nothing definite is happening in the TMT space. We think it should.

So with this in mind, we have decided that 2006 would be a good time to try and stimulate the political debate in regard to issues impacting the TMT industries by occasionally placing a specific focus on what the Conservatives might look to do for the sector. In doing this we hope to assess, encourage and develop thinking as to what the Conservatives have to offer if (and when) they return to power.

We will not be attempting to write the Conservative Party’s policies in regard to the TMT sector. Far from it – as always, we hope to provide a dialogue – a small impetus that might get a much bigger ball rolling. And any debate on would possibly include the views of those who may not be supporters of the Conservative Party – new or old. We remains open to all.

Tomorrow, in the second installment, we’ll get in to the details of what could get the ball rolling.

Luke Gibbs and Russ Taylor are founders of OfcomWatch

Channel 4 First Podcast Fronted By Jon Snow

Jon Snow Fronts Channel 4 1st PodcastUK TV broadcaster Channel 4 is joining the podcast steam train by launching their first podcast presented by the very excellent, Jon Snow, the front-man for the highly-regarded Channel 4 News.

The strangely named “From Mellow to Mental” is aimed at the yout(h) market, as will be “looking at issues affecting young people today.”

The first half-hour report will explore the current controversy surrounding the link between cannabis and mental health problems. Just what the kids of the new generation want to hear.

Channel 4 are cleverly using this podcast give-away to highlight their DAB radio ambitions, as the show will also be broadcast on their 51%-owned DAB station, OneWorld, on Friday 20th January at 8am and 4pm.

Jon Snow Fronts Channel 4 1st PodcastBig Chief, Channel 4’s Chief Executive, Andy Duncan, speaking at the Oxford Media Convention today (19th January), said: “We’re delighted Jon has agreed to present Channel 4’s first podcast. It’s great to be creating a genuine public service offering for new users on different platforms. And, as part of a possible bid for the new DAB national multiplex, it’s important that we start to explore the considerable potential to create cross-over content from the best of Channel 4’s output.”

So there’s not too many lines to read between there. Channel 4 has big DAB ambitions, and Andy D has got a strong digital background, coming from his previous position as marketing Freeview to the British public for the BBC. Something he was clearly pretty good at, given the considerable take up figures, which started at zero.

Channel 4 podcast

UK Still Slow To Use WiFi: Survey

UK Public Yet To Embrace Wi-FiWi-Fi usage has still a long way to go before it really catches on in the UK according to a new survey carried out by Toshiba.

Toshiba quizzed around 3,300 of its UK consumers about various issues relating to notebooks and found that many users were still wary of flicking the WiFi switches on their laptops.

Despite the UK virtually buzzing with wireless hotspots (it’s estimated that there’s currently over 10,000 Wi-Fi locations scattered around the UK), take-up remains low.

According to Toshiba’s figures, only 11% of consumers make use of Wi-Fi when in hotels, just 7% log on when on trains and a paltry 3% get surfing in the spiritual home of Web connectivity, the coffee shop.

UK Public Yet To Embrace Wi-FiThese figures seem in stark contrast to our recent trip to New York where Web cafes were positively packed with Wi-Fi surfing customers.

So why aren’t people connecting?

Toshiba’s study claims that 23% of users with suitably equipped notebooks stated they didn’t use wirelessly technology because they didn’t fancy shelling out for access time, 19% cited security concerns for avoiding Wi-Fi while a further 19% had a more pragmatic answer: they simply didn’t know how to use the wireless functions of their notebook.

It seems that lack of adequate cover also played a part, with 15% of respondees saying that there weren’t enough wireless locations for them to truly capitalise on wireless technology.

UK Public Yet To Embrace Wi-FiNot surprisingly, a fear of someone swiping their laptop played a big part in people’s reluctance to whip out the Wi-Fi (25%) as did privacy fears (27%).

Elsewhere in the study, Toshiba found that 90% of those questioned believed that owning a laptop meant they ended up working longer hours, with a fifth of laptop owners claiming they now work more than 10 hours a day.

It seems people undervalue the contents of their machines too, with 65% reckoning that the content of their laptop was worth less than £1,000, even though many were using them to store expensive music collections, irreplaceable personal photos and important work documentation.

Toshiba UK
(Via Pocket Lint, despite the hickup!)

Digg this!

No To DRM Say UK NCC To MP’s

No To DRM Say UK NCC To MP'sIn its submission this week to an MPs’ inquiry into Digital Rights Management (DRM), the influential National Consumer Council (NCC) spelt out its concern at current self-regulation, and called for new laws to ensure consumers’ rights to use digital content are protected.

DRM technology is increasingly being used in products such as CDs, DVDs and music downloads to control or restrict the use of copyrighted digital works. As the recent Sony/BMG case illustrates, this is proving problematic for consumers. It was recently discovered that the ‘anti-piracy’ software included by Sony/BMG on a CD by country rock group Van Zant, included ‘cloaked’ files that installed a proprietary player to play the CD. The user was then unable to uninstall the player.

No To DRM Say UK NCC To MP'sPeople are finding they can’t play the DVDs they’ve bought abroad or make compilations of material that they have purchased for their own use. The NCC believes that the use of DRM can and is already constraining the legitimate consumer use of digital content. It is also undermining consumers existing rights under consumer protection and data protection laws.

The NCC’s document says, “Intellectual property law needs to find a fair balance between protection and competition – too much or too little IP protection will lead to a loss of economic welfare. In recent years it has become clear to us that this balance is not being achieved.”

No To DRM Say UK NCC To MP'sJill Johnstone, Director of Policy at NCC said; “Because of the current situation, consumers face security risks to their equipment, limitations on their use of products, poor information when purchasing products and unfair contract terms.

“Whilst we recognise the value of intellectual property rights, we have little confidence in self-regulation by the industry. We welcome this opportunity to present our concerns to MPs and hope that this will ultimately lead to an improvement the rights of consumers.”

Read NCC DRM submission to MP’s (PDF)

BT Abandons Internet Kiosk Empire

BT Abandons Internet Kiosk EmpireBT has cut short its ambitious plans to transform phone boxes into interactive Internet gateways.

BT had originally planned a large national roll-out of public multimedia kiosks, turning call boxes into mini-offices where punters could make calls, fire off emails, send SMS text messages and surf the web.

The first super-charged phone boxes appeared on the streets four years ago, with BT announcing plans to install a total of 28,000 Internet booths in high traffic areas like train stations, shopping malls and city centres.

Sadly, the cunning plan stalled after just 1,300 of the Marconi-built booths had been installed, with BT now abandoning plans to create any more.

BT Abandons Internet Kiosk EmpireIn a public statement BT said, “There are no immediate plans to reduce the base of public multimedia kiosks other than moving to locations with better revenue earning potential and agreeing moves with our managed site owners.”

Despite this, some industry experts are suggesting that some of the existing booths may also be removed and downgraded back to humble ‘vanilla’ phone boxes in the near future.

BT Abandons Internet Kiosk EmpireWith the continuing exponential growth in Internet-enabled mobile phones and Wi-Fi, we wouldn’t be surprised if we see some of these all-singing phone terminals disappearing sooner rather than later.

BT