A Third Of UK Business Employ Email Snoopers

A Third Of UK Business Employ Email SnoopersNew research from messaging security specialists Proofpoint has revealed that more than a third of blue-chip companies in both the US and UK hire dedicated staff to snoop on their employee’s emails.

Their survey of 112 “email decision makers” at UK enterprises with 1,000+ employees found that 38 per cent of firms employed staff to read, analyse or generally sniff about outbound emails from staff (a figure that rises to 40 per cent for companies with more than 20,000 employees.)

A total of nearly 62 per cent UK companies were found to perform regular audits of outbound email content.

UK companies estimate that nearly 1 in 5 outgoing emails contains content that poses a “legal, financial or regulatory risk” with the most common form of non-compliant email content containing “adult, obscene or potentially offensive” content (or, more likely, staff trying to lighten the misery of their dull jobs by sharing a joke).

A Third Of UK Business Employ Email SnoopersWith companies becoming more concerned about internal security breaches rather than external threats, 34 per cent of companies claimed that their business was impacted by the exposure of sensitive or embarrassing information over the last year.

With all this secret email snooping going on, bosses have been delivering “You’re Fired!” messages with gusto, with more than one in three sacking an employee for violating email policies in the past 12 months.

There’s also been lots of finger wagging going off in the boss’s office, with over 70 per cent of UK companies disciplining an employee for violating email policies in the last year,

The report goes on to sat that just over a fifth of UK companies have given employees a shoutdown for violating blog or message board policies in the past 12 months, with 3.6 per cent getting the boot for their troubles.

Fear the email
Nearly half of UK companies declared themselves to be concerned about Web-based email being used to send confidential or proprietary information, with 81.3 per cent saying that it is “important” to reduce the legal and financial risks associated with outbound email in the next 12 months.

Of course, it’s worth noting that the folks who commissioned the survey – Proofpoint – just happen to run a business offering secure/filtered messaging systems, so it might be an idea to seek out the saltcellar when reading their report.

Email-free workzones
Looking to the future, Graham Titterington, principal analyst at Ovum, sees the automated blocking of outbound mail as the future security choice for most companies, as it would sidestep the current grey area concerning the legality of monitoring personal emails.

Quite how they’d the deal with terminally bored employees deprived of a lifeline to the real world may be another matter though.

Proofpoint

Apple Loses Court Bid Against Bloggers

Bullying Apple Loses Court Bid Against BloggersApple’s attempt to identify the sources of leaked product information that appeared on Mac enthusiast websites has fallen flat on its face after a Californian court ruled that on-line reporters and bloggers are entitled to the same protections as traditional journalists.

Apple filed the lawsuit in December 2004 in Santa Clara County after ‘trade secrets’ related to GarageBand, their recording and editing music software, were passed on to bloggers at PowerPage.org, AppleInsider.com, and MacNN.com.

Looking to strip the bloggers of the protection afforded to journalists under California’s shield law, Apple claimed that by reposting “verbatim copies” of Apple’s internal information while exercising “no editorial oversight at all,” the bloggers were not ‘legitimate’ journalists.

Bullying Apple Loses Court Bid Against BloggersThe court was having none of it, with a unanimous ruling giving the three online publications protection under the shield law, as well as the constitutional privilege against disclosure of confidential sources.

Writing in a 69-page ruling, Justice Conrad Rushing of the 6th District Court of Appeal underlined the legitimacy of bloggers as bona-fide news-gatherers: “In no relevant respect do they appear to differ from a reporter or editor for a traditional business-oriented periodical who solicits or otherwise comes into possession of confidential internal information about a company”

“We decline the implicit invitation to embroil ourselves in questions of what constitutes ‘legitimate journalism,” he continued.

Bullying Apple Loses Court Bid Against Bloggers“The shield law is intended to protect the gathering and dissemination of news, and that is what petitioners did here,” added Justice Rushing.

The Electronic Frontier Foundation, who filed the petition on behalf of the journalists, declared the decision a “victory for the rights of journalists, whether online or offline, and for the public at large.”

“The court has upheld the strong protections for the free flow of information to the press, and from the press to the public,” said EFF attorney Kurt Opsahl in a statement.

EFF

Ofcom GSM Guard Bands License Awards Explained

Ofcom Awards Licenses For The GSM Guard BandsThe frequencies 1781.7-1785MHz paired with 1876.7-1880MHz known as the GSM Guard bands have been made available to 12 licensees under the Wireless Telegraphy Act. They are national UK licenses, though the operators of the licenses will have to cooperate amongst themselves so that interference between themselves doesn’t occur. Ofcom expect the licensees to form an industry body that will self-regulate. Operators will also be required to register all radio equipment in the “Sitefinder” database (currently populated by the GSM and 3G operators).

Even though the licenses are only low power (sub 200mW compared to 10’s of Watts for traditional GSM systems), they are suitable for services such as in-building GSM, local area GSM (such as in a theme-park) or other constrained areas. There are 15 GSM channels available, each one being able to carry 8 voice calls i.e. 120 voice calls in total. Having a reasonable number of channels will allow multiple operators to co-exist in an area and also allow single operators to cover larger areas (in such a way that multiple GSM basestations won’t interfere with each other).

Though it is expected the main use will be low power GSM, Ofcom have not specified what the licenses should be used for and as such, can be utilised for any service, such as localised wireless broadband, as long as the GSM spectral masks are adhered to (which will ensure interference doesn’t occur with the existing GSM operators).

Ofcom Awards Licenses For The GSM Guard BandsWinning Licensees
The 12 companies winning licenses and the prices they paid were: – (note all bids in GB pounds £)

British Telecommunications PLC 275,112
Cable & Wireless UK ( England) 51,002
COLT Mobile Telecommunications Ltd 1,513,218
Cyberpress Ltd 151,999
FMS Solutions Ltd 113,000
Mapesbury Communications Ltd 76,660
O2 ( UK) Ltd 209,888
Opal Telecom Ltd 155,555
PLDT ( UK) Ltd 88,889
Shyam Telecom UK Ltd 101,011
Spring Mobil AB 50,110
Teleware PLC 1,001,880

Ofcom published the complete matrix of bids as the award was for between 7 and 12 licenses. It was a close thing at 8 licenses as a few bidders put in high entries for low numbers of licenses and dropped the amount as the license numbers increased.

Ofcom arranged the auction in a sealed bid process in a “what you bid is what you pay” arrangement, which lead to the lowest price paid as £50,110 by Spring Mobil and the highest £1,513,218 by COLT (30x as much). Some have argued that the highest bidders paid over the odds, but they are putting a good spin on it saying that it’s in-line with their mobile strategy. The total amount of the licence fees paid was £3.8million, not bad for Ofcom’s first spectrum auction.

Of course, compared to the license fees paid for 3G spectrum (around £6bn per license) it’s peanuts.

A license, but what to do with it?
Having a license is all very well, but now licensees must be wondering what they’ve got themselves into. Just because they can run a GSM service doesn’t mean anyone will use it, in fact it may well be difficult to get people onto your network.

It’s extremely unlikely the existing mobile operators are going to want to have anything to do with these new upstarts, they’ve invested millions (err, billions) to get to where they are today. The last thing they want is new entrants poaching customers or moving users off their networks when they move into, say, an office environment. They especially don’t want their customers doing it with equipment (i.e. handsets) that they’ve heavily subsidised.

Unfortunately, what this means is that the new players are going to have to issue new SIMs (Subscriber Identity Modules) and they won’t work on existing GSM networks, or users will manually have to select the new network when they’re in range. This makes it all very difficult, and users won’t bother if it’s hard.

Ofcom Awards Licenses For The GSM Guard BandsNew entrants could enter into roaming agreements with the current operators, but unless Ofcom mandates this (which is unlikely) there’s likely to be strong opposition. Since some of the license winners already have GSM networks, they can offer localised services knowing there’s no interference problems with existing infrastructure.

Deals with foreign GSM operators?
One way ahead is for a licensee to make an agreement with a foreign operator and the localised network just becomes an extension of their foreign network, but then when users roam on to the network they’ll be subject to roaming charges which, as both Ofcom and the EU Government know too well, can mean very high charges for the end-user. If roaming charges do decline then this may well be a way forward.

There’s also a big potential opportunity for the Channel Islands GSM networks here, as they abide by UK numbering plans, so though they are considered “foreign”, their numbers look like UK numbers, including mobile ranges. They could offer roaming agreements and even offer SIMs which would still look like UK numbers.

So the future’s bright, but it will be an interesting few years to see if any of the new entrants can really pull anything off.

Judge Harry Edwards Attacks FCC Broadband Wire-Tap

Judge Harry Edwards attacks the FCC Broadband Wire-TappingEFF-fans and electronic freedom groupies have a new poster boy who comes from an unlikely profession. They’re normally attracted to open-source code-a-holics, or white hat hacker, but this one’s a judge.

On Friday, Judge Harry Edwards tore a few strips off the associate general counsel, Jacob Lewis, representing the Federal Communications Commission (FCC). He was one of three judges at a hearing of the federal appeals court, investigating whether the US government have the same right to tap VoIP phone conversations as they currently have with ‘normal’ phone lines.

The quotes that Reuters are reporting are pretty choice. In a response to hearing their arguments, he replied, “This is totally ridiculous. I can’t believe you’re making this argument.”

He didn’t stop there, later letting them have it with both barrels.

“Your argument makes no sense,” Edwards told Jacob Lewis, an associate general counsel with the FCC.

“I’m sorry I’m not making myself clear,” Lewis said.

“You’re making yourself very clear. That’s the problem,” Edwards replied.

Wow, that is cutting.

Judge Harry Edwards attacks the FCC Broadband Wire-TappingThe ride wasn’t so rough from the other two judges, with the second, David Sentelle, appearing to side with the FCC, especially for Internet phone services. The last, Janice Brown kept her thoughts to herself.

We await the T-shirts flooding the market.

FCC
EFF

Beatles Lose To Apple Computers

Beatles Lose To Apple ComputersAs is now part of computer-lore, Apple Computers were called so because of the founders loves of the Beatles and their record label, Apple Corps.

Then money got involved and the love started to fade.

Back in 1981 Apple Corps and Apple Computers came to a legal agreement over the use of the Apple trademark, but this was on the condition that Apple Computers didn’t enter the music business.

It all got a bit heated back in 1989 when both parties must have spent a fortune on a case that dragged out over two years at London’s High Court. The precise details of the settlement weren’t made public, but money was have though to have passed to the record label from the computer company.

Beatles Lose To Apple ComputersLatterly Apple Corps, with some justification, felt that Apple Computers had now entered the music business, through their iPod players and iTunes music store, so they brought legal action again.

Today we got judgement. The Judge of the case, Mr Justice Edward Mann, came done on the side of Apple Computers saying that they used the Apple logo in connection with their iTunes stores not the music, so there had been no breach.

Slightly confused? The Judge said that the Apple logo isn’t ever directly tied to specific music titles or artists. The judge agreed, and noted that the Apple logo was integrated into the store, not the music sold.

The more sharp-eyed among you will have noticed that iTunes doesn’t have a great deal of Apple branding on it (but it does have the bitten-Apple logo), perhaps for the very reason of the chance of legal action. Following this verdict, it will be interesting to see how or if this changes.

Beatles Lose To Apple ComputersWhat drove the legal action?
We’ve been wondering what the driver for this was this action down to macho pride or an attempt at financial gain?

OK, there has been a history of Apple computers and Apple Corp with their logo, but don’t the Beatles have enough money already – I mean they’re swimming in the stuff aren’t they?

Please tell me something funny
What can we tell you that’s a bit fun about this story which is frankly pretty dry? Geoffrey Vos QC who represented Apple Corps, downloaded Chic’s Le Freak (1978 version) when demoing iTunes to the courtroom

(Please let there not be another legal battle between these two again, I’m really bored in having to type out Apple Corp and Apple Computers)

Digital Music Sales In 2005 ‘Crazy’

Digital Music Sales Soar In 2005New figures from the International Federation of the Phonographic Industry (IFPI) reveal soaring global sales of digital music while overall music sales continue to decline. This in the same week that Gnarls Barkley and their musical ditty Crazy have become the first digital-only Number One in the UK Hit-parade, as we’d previously highlighted.

The IFPI reported record company revenues from digital sales nearly tripling from $400 million in 2004 to a massive $1.1 billion last year, with individual song downloads rising to 470 million units, up from 160 million.

Despite bumper digital sales, the IFPI said that global sales of music CDs and DVDs were down for the sixth consecutive year (down 3 percent), adding that burgeoning digital sales weren’t enough to offset the decline.

According to the IFPI, 618.9 million CDs were sold during 2005, substantially down 19 percent from the 762.8 million sold in 2001.

IFPI Chairman and Chief Executive John Kennedy pointed an accusing finger at online piracy as well as competition from other entertainment outlets and changes on the way punters get their music.

Digital Music Sales Soar In 2005The growing single song download market (which accounted for 86 percent of purchases), has resulted in many listeners choosing to grab individual tracks rather than download entire albums.

The United States, Japan, Britain, Germany and France proved to have the strongest digital sales and were also the best performing markets overall.

“In Japan, digital has already made up for the decline in physical sales, and other markets should go this way,” commented Kennedy.

As we reported last week, the greater popularity of mobiles over PCs in Asia has resulted in far higher mobile music downloads. In fact, just 9 percent of consumers in Japan download music to their PCs compared to 65 percent in the US, Britain and Germany.

Digital Music Sales Soar In 2005The biggest selling album of the year was “X&Y” by Coldplay, which could be heard being played – not too loudly, mind – in 8 million bedrooms, company cars and comfy living rooms.

Elsewhere, the Recording Industry Association of America (RIAA) said that despite a bumper wholesale revenue of $7 billion, overall shipments of music products – including CD’s and digital albums and singles combined – fell 3.9 percent last year.

Mitch Bainwol, chairman and chief executive of RIAA boasted that illegal file-sharing on many popular online channels had been “held in check” as the industry continues its blitz on piracy.

International Federation of the Phonographic Industry

Mobile Music Download Market Explodes

Mobile Music Download Market ExplodesGlobal revenue from music downloaded onto mobile phones went through the roof last year, with pundits predicting that the only way is up for the next five years.

ABI Research’s “Mobile Music Services” surveyed world markets for downloads of full music tracks, ringtones and ringback tones and revealed that the market for full track music downloads to mobile devices had ballooned by 2,000% in the twelve months to the end of 2005.

Compared to sales of $12.4 million in 2004, last year saw an explosive growth in the market, with handset owners shelling out a thumping great $251 million on music downloads – and that figure is expected to reach $9.3 billion by 2011.

The report notes that the high penetration of home PCs in North America has limited over-the-air downloads compared to overseas markets like Asia where mobile phones enjoy greater popularity than PCs.

Similarly, the absence of a Japanese iTunes store until Q4 of 2005 also helped telecom operator KDDI shift 30 million mobile tracks in Japan last year.

Mobile Music Download Market ExplodesHow to make a mint from mobile music
If you fancy chancing your arm in the music download market, Arthur Daley’s of the world will appreciate the list of ‘prerequisites for future success in the music-download business’ dished out in the report.

These include a 3G network capable of supporting the product, agreements between carriers and record labels and a distribution system that checks that handsets can accept the content and, crucially, ensures that punters fork out for the product.

Moreover, there must be robust copyright-protection software in place which allows mobile phone users to shunt tracks between devices with no bother.

Finally, the handsets themselves must come with enough memory to store an ample selection of banging tunes and be capable of supporting music downloads and transfers.

And with that, we’re off to launch the Digital Lifestyle Music Download service from our lock-up under the arches.

ABI Research

John Bunt, And Flame Groups: Legal Pitfalls With Postings

John Bunt, And Fame Groups - Legal Pitfalls With PostingsWhen you actually talk to John Bunt, it’s me-groups-legal-pitfalls-with-postingshard to imagine him getting so angry about a Usenet group flame session, as to take the other parties to court. But he did. He also took their ISPs to court for carrying their libels.

The case isn’t settled, yet, but the case against the ISPs was thrown out, on the grounds that ISPs are not “publishers” – a complicated shift in the way the digital age views these things. Time was, when WH Smith refused to carry copies of Private Eye because to carry a publication containing a libel is to be guilty of that libel.

John Bunt, And Fame Groups - Legal Pitfalls With PostingsThat dates back to a Noble Lord of the 19th century, who won a libel action against a book, causing the publisher to be convicted. Some years later, he found a second hand copy of that book in a second hand book shop, and sued them – and won. This meant that people sued WH Smiths – not because they disliked the bookseller, but because Private Eye was poor, and WH Smith had plenty of money.

Bunt’s case means that we now know the law, in the UK, on ISPs and libel. It doesn’t mean that the law is simple, or easy to understand! The case of Godfrey vs Demon back in 2000 means that if you are an ISP who knows about a libellous posting, and someone can prove you knew about it, then you have a choice: take it down, and escape legal penalty – or leave it there, and become a publisher.

John Bunt, And Fame Groups - Legal Pitfalls With PostingsI spent some time chatting to Bunt after the case, and he says that he’s not a vindictive man – which isn’t much surprise, perhaps. But what’s interesting, is that he says he doesn’t think the people he’s suing are, either.

“When this latest thing started, my friends and I assumed that it was a bunch of kids, winding us up, and getting out of hand,” he said. It seems they aren’t; they are adult, savvy people who seem, somehow, to have spurred each other on to greater and greater excesses. It seems that at least one of them actually became so heated, he refused to accept a legal injunction to stop repeating the alleged libels, and began attacking the Judge who granted the injunction.

John Bunt, And Fame Groups - Legal Pitfalls With PostingsThis sort of case seems to be on the increase. “Anyone with web access and a quick temper can find themselves facing a lawsuit,” commented Shannon Proudfoot of Ottawa newspaper, Star Phoenix. Apparently, people who are new to the art of publishing – bloggers, to some extent, but newsgroup flamers, more often – don’t realise that there are legal limits to what you can say about someone else in public.

The problem is that on the Internet, you can flame someone anonymously. What Bunt has shown is that it’s pretty hard to do that if a lawsuit is involved; in those circumstances, your ISP will lift the veil.

January A Bumper Month For Spam, Mobile Spam Increases

January A Bumper Month For Spam, Mobile Spam IncreasesSo, it’s Monday morning, you’ve sat down at your desk, powered up your PC and then slunk lower and lower in your chair as a fresh tide of spam rolls into your inbox.

And if you’re thinking that January was a pretty bad month for spam, you’d be right.

Commtouch’s virus and spam statistics for January 2006 show that the year started out with a bang, with four massive virus attacks unleashed during the month including an evil sounding “multi-wave attack of 7 variants.”

The company noted that the most aggressive attacks struck before the average anti-virus vendor could even release a signature

“The number of massive attacks grew in January,” points out Amir Lev, President and CTO. “In large part due to the speed of distribution, they succeeded in reaching many of their targets despite the presence of traditional anti-virus programs.”

Looking through the depressing stats for January reveals 19 new email-born significant virus attacks, of which eight (42%) were categorised as “low intensity”, seven (37%) “Medium Intensity” and four (21%) rated as massive attacks – a rare phenomenon for a single month.

The report also tracks the domains used by spammers, with hotmail.com leading the list with 4.7 million spams, followed by yahoo.com (4.2 million), msn.com (2.1 million), cisco.com (1.9 million) and gmail.com (1.5 million).

As usual, most of the spam revolved around dodgy pharmaceuticals (52%), gifts (14%), ‘enhancers and diets’ (13%), refinancing (7.5%), software (6%), porn and local dating (5%) and fraud (just under 1%).

January A Bumper Month For Spam, Mobile Spam IncreasesIf musing over updated spam graphs are your thing, check out the Commtouch stats page

SMS Onslaught in Korea
In Korea, unwanted text messages and spam phone calls have got so bad that the Korea Communication Commission (KCC) is to take the unusual step of punishing the country’s telecom companies, along with unlawful marketers.

“Up until now, we have checked just spam senders. But we are required to take punitive actions against fixed-line telecom entities, which are partially responsible,” commented KCC secretary general Kim In-soo.

Initially, mobile spam looked to be in decline after the introduction of an opt-in system in March, 2005 which prohibited marketers from placing promotional calls or sending advertising messages to handset users who hadn’t given explicit permission in advance.

Sneaky marketers tried to get around this with a clever bit of human engineering: they fired off hundreds of computer-generated calls to mobile phones that hung up after just one ring.

Any curious recipients calling back to find out whose call they missed found themselves connected to a porn hotline charged at premium rates. Ouch!

NTL And BitTorrent Announce P2P File-Sharing Trial

NTL And BitTorrent Announce P2P File-Sharing TrialMajor UK consumer broadband providers NTL are teaming up with BitTorrent, the developers of the world’s most popular peer-to-peer (P2P) application.

The download service will offer a large variety of licensed video content for purchase in the UK, including popular films, music videos and TV programmes.

BitTorrent’s enormous bandwidth-hogging qualities has proved expensive for some Internet providers, but NTL are looking to speed delivery and reduce network costs by using CacheLogic’s caching technology which stores frequently downloaded files within the NTL network.

NTL believes that this combination will provide ultra-fast download speeds of broadcast quality content – or, as Kevin Baughan, their director of network strategy liked to call it, a “transformational video downloading experience.”

BitTorrent is already firmly established as the de facto tool of choice for connoisseurs of pirated TV and movie files, with BitTorrent traffic estimated to hog around a third of all internet bandwidth, and an even higher ratio on NTL’s network.

NTL And BitTorrent Announce P2P File-Sharing TrialNaturally, rights holders and movie heavyweights weren’t too chuffed to see their content whizzing around the Internet for gratis, and quickly hired in squadrons of lawyers to apply pressure on BitTorrent.

Late last year, a deal was struck with the Motion Picture Association of America to remove copyrighted material from the BitTorrent.com search engine, and the company has since been in talks with movie moguls and Internet service providers to find ways to use the software for the distribution of legal, paid-for downloads.

“NTL has seen a huge percentage of their traffic in the BitTorrent protocol,” said BitTorrent President Ashwin Navin. “But in the past, neither rights holders, ISPs nor BitTorrent derived any economic benefit from it.”

NTL’s trial is expected to start next month and run through the summer, with a small initial sample group of around 100 homes.

BitTorrent
ntl