Legal UK Music Downloads Grow 75% In Twelve Months

Legal UK Music Downloads Grow 75% In Twelve MonthsAccording to a survey by Entertainment Media Research, UK legal digital music downloads have grown by a thumping great 75% in a year.

The 2005 Digital Music Survey also predicts that UK consumers will spend 60% more on buying music downloads in the next six months

Although 40% of UK music lovers are still grooving to music files illegally downloaded to their MP3 players and PCs, the survey found that 35% had bought legal downloads with a further 23% intending to start purchasing downloads soon.

Legal downloads are continuing to find favour with consumers, with over two thirds of illegal downloaders claiming they will download less in the future.

The survey revealed that the dwindling enthusiasm for dodgy downloading was due to user concerns about prosecution (44%), fear of viruses (29%) and inferior audio quality vs legal downloads (21%).

Legal UK Music Downloads Grow 75% In Twelve MonthsThese findings are supported by the news that legal digital downloads have accounted for 8% of Coldplay’s recent album sales in the US – the biggest share for any new release to date.

Dutifully dissecting the digital demographic, we can reveal that the fear of getting into trouble with The Man worried 13-17 year olds (50%) and women (47%) the most, while 35-44 year olds (35%) and women (34%) were most concerned about the prospect of downloading infected and unauthorised files.

Spoddy, EQ-adjusting audio aficionados of the male variety were the most put off by the audio quality of the unauthorised tracks, with the difficulty in finding the exact right track particularly troubling music-obsessed blokes between 25-44.

The survey discovered that legal download demand is being fuelled by immediacy over price, with nearly two-thirds (63%) claiming immediate availability as being the key reason.

The ‘must-have-that-record-now’ ethos was most reflected by men in the 18-24 age group, with the price of downloads relative to CDs seen as a less important factor (43%).

Legal UK Music Downloads Grow 75% In Twelve MonthsTwo fifths of those surveyed preferred digital downloads because they were only interested in one or two tracks, while 29% downloaded music to sample an album before purchase.

The survey revealed that 45% of legal downloaders buy current singles, unlike older consumers (45 years plus) who tended to know what tracks they want and were more likely to purchase 1-2 tracks from an album.

Russell Hart, Chief Executive, Entertainment Media Research, rummaged through the figures, mulled for a moment and then declared, “The findings indicate that the music industry is approaching a strategic milestone with the population of legal downloaders close to exceeding that of pirates.”

The survey was undertaken in association with law firm, Olswang, with their senior partner and Digital Lifestyles chum John Enser, commenting, “Clear deterrents to illegal downloading are emerging with fear of prosecution running high and close behind is the sense that unauthorised downloading is “not fair on the artists,” suggesting that the industry’s messages, led by the BPI, are being communicated effectively.”

Entertainment Media Research

Broadband Wales Gets Mobile, Gets Smart

Broadband Motors Into Regional WalesIn a novel move to publicise the benefits of broadband for regional dwellers, the Welsh Assembly Government’s Broadband Wales Unit sent mobile Internet gateways scurrying around the valleys and mountains of lovely, lovely Wales.

As part of the multi-million-pound Broadband Wales Programme, three Smart Cars have been wired up so that so they can provide broadband access into Welsh communities on a six month road trip, snappily labelled Get Smart – Get Broadband.

Andrew Davies, Minister for Economic Development and Transport and e-minister donned his Steve McQueen racing gloves and opined: “We believe the very best way to spread the good news about broadband is not by sitting behind our desks but by hitting the streets of Wales.”

“That’s why we’re taking broadband on the road so that many people will be able to chat to our team of experts face-to-face, and get hands-on with broadband.”

Broadband Motors Into Regional WalesThe Get Smart – Get Broadband campaign revs up at Swansea Party in the Park this Sunday, where fans will be able to send messages (known in the vernacular as “shout outs”) from the Smart Cars to a giant onstage screen.

Launched in July 2002, the Broadband Wales Programme is tasked with achieving a competitive and sustainable broadband infrastructure across Wales by March 2007.

The Programme aims to increase access – and take up – of affordable broadband by individuals, communities, businesses and public sector organisations.

It’s hoped that increased availability and usage of broadband will play a part in “generating “a step-change that will help to underpin the successful transition from an industrial to a modern, knowledge economy.

Broadband Wales

Lastminute.com Launches Print Magazine

Lastminute Launches Print MagazineIn an interesting reversal of new media trends, online leisure retailer lastminute.com is to launch its first print magazine.

The new “lifestyle” title, set to launch in mid-July, will be sent to the retailer’s top 100,000 customers and will include travel mag-style guides and more informal features on holidaymaking and leisure pursuits.

The move reflects the company’s strategy to reposition itself as a “lifestyle brand” rather than just a run-of-the-mill online travel retailer.

The 72-page quarterly title will be headed up by former-Guardian Guide and Hotdog editor Ben Olins, who is tasked with editing the magazine and leading an editorial and design team at publishing company Zone, appointed to oversee the process.

Inhaling deeply on a heady perfume of Eau de Buzzword, James Freedman, chief executive at Zone rhapsodised, “Lastminute.com has developed a fantastic business inspiring and fulfilling the dreams and aspirations of a growing group of dynamic, confident and adventurous consumers.

“Creating a magazine that reflects the choices and interests of this group of ‘action-leaders’ will reinforce and highlight Lastminute.com’s position as a lifestyle icon.”

Lastminute Launches Print MagazineNot to be outdone, Brent Hoberman, chief executive of Lastminute.com, brewed up his own beefy brand of buzzword blather: “The launch of this magazine is a fantastic opportunity to engage with our most loyal customers and reinforce our brand values through inspirational and informative editorial.

Our ‘raison d’être’ is to improve people’s leisure time and this lifestyle magazine which generates ideas on how to do just that is the ideal way to give something extra to our customers.”

Lastminute.com’s in-house sales team will be handling the magazine’s advertising, marking their first foray into off-line advertising.

With the magazine offering readers “a mix of pure temptation and stimulation to try out new experiences”, it’s clearly hoped that the publication will stimulate online sales for the company.

Today’s announcement follows news of the company’s £577m takeover by Sabre Holdings, the owner of Travelocity.

LastMinute.com

BT Fusion Integrates Landline And Mobile Calls

BT Fusion Integrates Landline And Mobile CallsBT has unveiled a smarty-pants phone designed to integrate landline and mobile phone technologies.

Called BT Fusion, the handset promises callers the “best of both worlds” and works like a regular mobile phone away from home, but when the rambling caller comes home, the clever stuff whirrs into action.

As soon as the user’s home broadband hub is detected, the call is transferred to a VoIP connection through the phone’s own Bluetooth software.

BT is hoping that the service (dubbed “Project Bluephone” during development) will tickle the fancy of consumers looking for the functionality of a cell phone with cheaper fixed-line prices.

“We know that many of our customers enjoy the convenience of their mobile phones when they’re out and about, but switch to using a landline phone when they arrive back home to save money or because they have little or no mobile coverage”, observed Ian Livingstone, chief executive of BT Retail.

BT Fusion Integrates Landline And Mobile CallsBT Fusion is part of the company’s strategy to lure back customers wooed by mobile telephonic temptresses touting cheap calls.

The BT Fusion service – using adapted Motorola V560 GSM phones – will initially be trialled by 400 customers, with a more widespread consumer launch in September, followed up by a corporate package rollout in 2006.

BT was tight-lipped about how many customers it expected to sign up to the service, but was clearly eyeing up the 30 percent of their customers who make mobile phone calls from their homes.

BT Fusion Integrates Landline And Mobile Calls“The future will be convergence”, insisted Livingstone. “This is going to be a market that grows fantastically over time even though it might take a while to get going. We still expect many millions of converged handsets by the end of the decade.”

BT’s monthly packages will come in two flavours, offering 100 cross-network minutes for £9.99 (US$18.07~ €15) or 200 minutes for £14.99 (US$27.12~ €22.5) for 200 minutes.

BT Fusion Integrates Landline And Mobile Calls Calls to landlines originating in the home will be ratcheted up at BT’s regular rate of 5.5 p (10 cents, €0.08) for up to an hour.

Subscribers wanting to join the BT Fusion gang will need both a BT landline and access to BT broadband, with a special access point, called the BT Hub, being installed in the home.

Although currently using Bluetooth, BT is planning an upgrade to Wi-Fi technology and has already installed the necessary wireless equipment in the hubs.

Although Ian Livingstone, chief executive at BT Retail, has commented that the service could be used on any broadband service provider “if we decide to make it available”, subscribers will have to use BT’s own broadband service and Vodafone for now.

BT Fusion
Motorola’s RAZR Coming Soon to BT Fusion Service

OfCom Response To DCMS Green Paper on BBC Royal Charter: Comment

OfCom Response To DCMS Green Paper on BBC Royal Charter: CommentOfcom’s press release accompanying their response to the DCMS green paper on BBC Royal charter was my first point for comment. It initially indicated to me Ofcom were sticking to:

* An institutional model of PSB (BBC fully-funded, cornerstone of PSB, key role in digital switchover, all things to all people, etc.);

* The much-derided PSP concept; and

* ‘The BBC is independent’ myth (Note the irony – this statement is otherwise contained in a document related to how the government will establish the funding, governance and remit of the BBC).

I wondered if I was being a little too hard on Ofcom. If there was original, evidence-based thinking in the document?

Once I’d had the opportunity of read through the whole document, combined with the benefit of reflection, my views changed slightly, leading me to the following conclusions.

1. Ofcom have produced more original thinking than I gave them credit for, initially, perhaps because the introduction and summary to the document are not as robust as its contents. Read on…

2. That being said, Ofcom in its response still embarrassingly clings to the discredited notion that PSB must be fostered by significant and prolonged state intervention in the form of subsidy. I agree with the Financial Times on that point. Will there always be a need for a multi-billion pound state subsidy to this sector?

3. Much of Ofcom’s thinking stems from a very questionable line of logic. Ofcom posit that PSB is in danger of becoming a BBC monopoly because the ‘implicit’ subsidy given to ITV and Channel Five is disappearing as the move to digital is underway. This line of argument is contained in Sections 2.4 through 2.11 of Ofcom’s response. I’ve never been convinced by this argument for two reasons: (i) recent empirical research by the Satellite and Cable Broadcasters Group (SCBG) demonstrated that PSB is being provided in abundance in the digital world without any subsidy and (ii) Channel 4 provides PSB and makes money. Ofcom’s statements–actually they are more like predictions–on this point have simply been unconvincing.

4. Someone should actually listen to what the SCBG has to say. These providers don’t receive scarce spectrum, don’t have must-carry status, and don’t receive public funds. Yet SCBG say their members produce 14,000 hours of PSB programming per month—more than all the terrestrial channels combined. The SCBG say:

[I]n the majority of programme genres that Ofcom defines as “public service broadcasting”, channels other than the BBC’s now provide most of the UK output: more than 60% of news and current affairs, more than 90% of documentaries, more than 80% of arts and music programmes. It follows that publicly funded broadcasting should now be limited to services, or to a quality of service, that the private economy cannot provide or would not provide in the absence of competing public subsidy.

OfCom Response To DCMS Green Paper on BBC Royal Charter: CommentThis reflects the EU rules governing the use of State Aid, which require that publicly funded services such as the BBC’s must complement rather than substitute or duplicate provision by the market. Furthermore, where market developments supersede publicly funded provision, the BBC should withdraw from those services or activities and re-direct its valuable public resources to areas of activity where there is a proven market failure. While market failure should not be the only test applied to BBC services, it should provide the underpinning for all publicly funded BBC services. The absence of a market failure analysis raises significant questions as to the compatibility of the BBC’s publicly funded status with European State Aid rules.

5. Give Ofcom some credit – if the SCBG is wrong and instead Ofcom’s thinking is correct and PSB does require massive public subsidy, at least they have it right that the public subsidy should not all go to the BBC. Ofcom also propose a responsible structure to apportion that subsidy.

6. Give Ofcom more credit – they are keen to point out that the BBC’s role in the digital switchover process should not mean a government preference for Freeview over other digital platforms. Ofcom say the switchover should be platform neutral. Amen. Freeview stinks – I recently heard an influential observer charitably call it a ‘transitional technology’, and that’s really about the best you can say for it. Its capacity is limited; it’s not two-way; it has no worthwhile gaming applications, etc.

7. One more area where Ofcom deserve credit – suggesting to DCMS that it consider moving the review date for PSB funding to 2010 instead of post-digital switchover. Ofcom rightly realise that this is a fast-changing area and an earlier review will serve the public interest.

8. Finally, Ofcom say they want an ‘enhanced’ license fee for British viewers. An ‘enhanced fee’ – that can’t be a good thing, right? How much more will that cost us?

Russ Taylor is a co-founder of ofcomwatch.

Review of the BBC’s Royal Charter – Ofcom response to the Green Paper
Ofcom publishes response to Government Green Paper on BBC Royal Charter Press Release
BBC Charter Review

Freeview Breaks 5m Barrier. UK Digital TV Now ~62%

Freeview Breaks 5m Barrier. UK Digital TV Now ~62%Ofcom has today reported its quarterly figures on the rate of take-up of digital TV in the UK.

The number of homes that are connected to a digital TV service through some means has increased 2.5% to just short of 62% (61.9%). No big surprise there as this has been gradually increasing over the previous quarters.

The bigger news, we feel, is Freeview, the UK’s Digital Terrestrial Television (DTT) service reaching 5,059,350 homes – breaking the significant barrier of five million homes.

Freeview Breaks 5m Barrier. UK Digital TV Now ~62%This is bad news for Sky, as it’s starting to get close to the around 7.5m homes that they have. What’s worse news for them is in the detail of the report. Sky’s all-important ARPU (Average Revenue Per User) has dropped from £386 in Q4 2004 to £382 in Q1 2005. This might not sound huge, but for an organisation that is trying to constantly increase their ARPU, it’s not encouraging. Another figure of note is their rate of churn, that’s up to 11.1% form 9.6% in the previous quarter.

Xmas has previously been a strong time for Sky as people with little imagination and less conversation buy in Sky to keep them happy over the Turkey dinner.

Freeview Breaks 5m Barrier. UK Digital TV Now ~62%The growth of aerial-delivered Freeview has been gaining more momentum of late, still spearheaded by the BBC using the Freeview channels to first-show a lot of its content.

For the fact spotters, a minor point of interest is the number of old ITV Digital STB’s that are in use in the UK. This is in steadily decline since they went bust and is now running at 290,000, down 60,000 from 350,000 in the previous quarter.

I actually run one of these and have increasingly found problems with it as the ‘digital rust’ sets in – box freezes, etc. (I’m not looking for sympathy. The problems with the box are significantly offset by the fact that I paid the princely sum of 1p for it, timing its purchase, as I did, during the week of uncertainly before ITV Digital went bust).

Freeview Breaks 5m Barrier. UK Digital TV Now ~62%The breakdown of the figures is as follows

Sky Subscribers – 7,349,000 Freeview & free satellite – 5,504,350 Digital cable – ~2,500,00

Ofcom Digital Television Update – Q1 2005

Gorillaz Launch ‘Next Generation’ Enhanced Video

Gorillaz Launch 'Next Generation' Enhanced VideoAnimated UK act, Gorillaz, are proudly claiming a world first for their ‘next generation’ enhanced video for ‘Feel Good Inc.’

Using new “template technology” brewed up by MTV and its partner Ensequence, the video for ‘Feel Good Inc’ utilises the technology’s modular capabilities which – apparently – allow “more in-depth, bespoke, multi-layered content to be added behind the red button.”

After consulting our buzzword translator, we’ve worked out that their next-gen video will allow viewers to call up more interactive content, including track info, competitions and artist biogs, as well as each band member’s audio commentary on the video.

“The new Gorillaz video takes the extended relationship interactivity offers and takes it a step further, giving fans a much richer experience, “offered Lisa Gower, Digital Media Manager at Parlophone.

“The new technology allows fans to get closer to their favourite artists and brings interactive content closer to the quality and choice found with the ‘extras’ on DVDs,” she added.

Gorillaz Launch 'Next Generation' Enhanced VideoBundling in a host of interactive freebies is clearly being seen as a useful marketing tool for record companies, keen to discover new ways to part loyal fans with their cash.

Matthew Kershaw, Head of Interactive, MTV Networks UK & Ireland, explains, “Offering greater flexibility, we now have the creative freedom to create bespoke interactive layers that complement each video and can be different depending on when the viewer accesses them, giving fans a far richer and more enhanced experience than they have had before”.

Elsewhere, the Gorillaz have confirmed details for an innovative virtual US tour, with unique performances being streamed via the Web sites of radio stations across the country.

The Demon Detour virtual tour starts on June 6 at KNDD Seattle’s 1077theend.com and will go on to ‘visit’ the sites of 39 US radio stations and include two national broadcasts.

Gorillaz Launch 'Next Generation' Enhanced VideoThe band – brainchild of Blur’s Damon Albarn (aka 2D) and Tank Girl” creator Jamie Hewlett (aka Murdoc) – are already celebrating the US success of their second album, “Demon Days,” which has debuted at No. 6 on The Billboard 200.

“It’s not enough that we’ve just recorded and released the defining album of the century, now we’ve gotta go tell the world about it,” quipped. “We’re gonna play some live songs, maybe talk a little about the album, crack some jokes.”

Gorillaz
Ensequence

GNER Publishes Passwords In Customer Magazine

GNER Publishes Passwords In Customer Magazine Hot on the heels of yesterday’s story about the ‘world’s greatest military hacker’ comes this tale of advanced doltery from train operator Great North Eastern Railway (GNER), who managed to publish their system passwords in a magazine available to thousands of passengers.

The April/May edition of their freebie passenger magazine, Livewire, positively invited hackers to come and do their devilish work, with an article on their operator’s control centre in York being illustrated with photographs showing mainframe and computer passwords written on a whiteboard.

Red faced and flapping like Fred McFlapster wearing flares in a gale force wind, William Higgins, editor of Livewire, surprised us all by declaring that including the picture was a mistake, insisting that the highly competent GNER technology team had already rectified any problems.

Martin Grey, technical services manager in GNER’s information systems department, claimed that passwords were changed before the magazine was published, ‘We quickly changed the passwords and user accounts so no one outside could get into our corporate data.’

‘The procedure in terms of our internal security was not being followed and we took quick steps to remedy that,’ he added.

A GNER spokesman later confirmed passwords were no longer being written bold and large on whiteboards and – presumably – their photographers will no longer be invited to go around snapping confidential information for free magazines.

GNER Publishes Passwords In Customer MagazineGNER, owned by the Sea Containers Group, provide high-speed intercity train services along Britain’s East Coast main line, linking England and Scotland along a route of almost 1,000 miles.

Of their annual 15 million passengers every year, eight million are calculated to be business travellers, with the free magazine enjoying a circulation of more than 100,000.

A deeply unimpressed Phil Robinson, chief technology officer at security specialist Information Risk Management, commented that it was unusual to see passwords emblazoned on whiteboards, although it’s commonplace to see office monitors flapping with Post-it notes containing security information.

‘Mainframes are a sensitive part of any organisation and contain the crown jewels of data a business might want to protect,’ he warned.

Robinson suggested that companies need to work out a coherent security password policy and insist that employees use secure – but memorable – passwords, with a lock-out policy stopping repeated wrong password entries.

Microsoft’s ‘At Work’ site offers a series of tips for creating passwords, advising against using combinations of consecutive numbers or letters or adjacent letters on a keyboard such as “qwerty.”

The site also recommends avoiding any word that can be found in the dictionary, in any language, or replacing letters with numbers or symbols that look like the letters such as M1cr0$0ft or P@ssw0rd as hackers are wise to these tricks.

Instead, Microsoft advises coming up with a passphrase – a sentence you can remember, like “My son Aiden is three years older than my daughter Anna” – and then using the first letter of each word of the sentence to create ‘msaityotmda.’

It then advises mixing and matching a combination of upper and lowercase letters, numbers, and special characters that look like letters to come up with a hacker-challenging password like M$8ni3y0tmd@.

(Your writer now hastily goes off to change his own passwords…)

GNER
Creating stronger passwords

Gary McKinnon, Wood Green’s Biggest Hacker Faces Extradition

Biggest Military Computer Hacker In Extradition BattleAn unemployed Scottish man alleged to have carried out “the biggest military computer hack of all time” will appear in a London court today.

Clearly not one to merely dabble, Gary McKinnon, 39, faces extradition after being accused of gaining illegal access and fiddling about with files on no less than 53 US military and NASA computers over a 12-month period from 2001 to 2002.

Using software downloaded off the Internet, McKinnon allegedly hacked his way into almost 100 networks operated by NASA, the US Army, US Navy, Department of Defence and the US Air Force, with the US government estimating that his antics have cost around one million dollars (£570,000, €790,000) to track down and fix.

Originally from Milton, Glasgow, the north London resident was indicted in 2002 by a Federal Grand Jury on eight counts of computer-related crimes in 14 different States.

The indictment claims he successfully hacked into an Army computer at Fort Myer, Virginia and then indulged in a veritable orgy of hacking merriment after obtaining administrator privileges.

McKinnon is alleged to have transmitted codes, information and commands, deleted critical system files, copied username and password files and installed tools to gain unauthorised access to other machines before finishing off with a flurry and deleting around 1,300 user accounts.

In New Jersey, it’s claimed he hacked into the Earle Naval Weapons Station network and plundered 950 passwords a few days after 9/11, which resulted in the entire base being effectively shut down for a week.

With a sense of the dramatic, Paul McNulty, the US Attorney for the Eastern District of Virginia, announced that “Mr McKinnon is charged with the biggest military computer hack of all time” at the time of his indictment in 2002.

Investigators found that many of the computers he allegedly hacked were ‘protected’ by easily guessed passwords, and although sensitive information was downloaded, no classified material was released.

Investigators found no evidence of data being offered to foreign governments or evil terrorist organisations, prompting his solicitor, Karen Todner, to suggest that the motivation for the extradition is political with the intent to make an example of McKinnon.

“The Crown Prosecution Service has the power and opportunity to charge Mr McKinnon, a British citizen, with offences for which he could stand trial in this country,” she said.

“However, they have chosen not to pursue this course of action and are allowing the American authorities to apply for the extradition of a British citizen,” Todner added.

If extradited and found guilty, McKinnon could face a maximum penalty of five years in the slammer and a £157,000 (~US $288,249.48 ~ €233,953.42) fine.

ASA Rules NTL Broadband Not “5x faster”

NTL 5x Faster Broadband Claims Ruled Misleading By ASANTL’s claim that 300K broadband offer was “more than 5 times faster than standard 56K dial-up internet” has been happy-slapped down by the Advertising Standards Authority (ASA), who condemned it as being in breach of TV Advertising Standards Code.

The offending broadcast appeared on Broadband UK (NTL’s own, self-promotional channel) and extolled the virtues of NTL’s “3 for £30” package, which lumps in a telephone service, a digital television service and a broadband internet service.

The advert claimed that NTL’s broadband service was “more than 5 times faster than standard 56K dial-up internet” with the presenter adding that subscribers could “e-mail your friends and family all around the world a lot faster, in fact five times faster”.

A viewer was having none of it, convinced that the advertisement was misleading, because he believed that NTL’s service was only five times faster than standard dial-up internet for downloading, with upload speeds creaking along at a stately 150K.

In other words, it definitely wasn’t five times quicker a standard dial-up internet connection. No way, Jose.

Issue was also taken with the curious suggestion that emails would somehow be received “five times faster.”

NTL put up a valiant but ultimately doomed attempt to back up their claims when they were hauled in front of the ASA.

NTL 5x Faster Broadband Claims Ruled Misleading By ASAThe telecoms giant insisted that it was standard industry practice to refer to the speed of broadband only in terms of download speed and, to back up their case, readily snitched on a host of competitors making similar claims.

The ASA were having none of it, pointing out that with consumers increasingly using the internet to upload digital content (e.g. photo files) they were “more likely to interpret the claim as meaning that all internet use (downloading and uploading) would be five times faster unless told otherwise.”

The ASA ruled that the advertising was misleading and that NTL should have made clear that its claim “5 times faster than standard 56K dial-up” was limited to download speed.

The Authority also found that the claim about the “five times faster” email was equally likely to mislead viewers.

Suitably chastised and ‘umbled, NTL have agreed to change the wording of future advertisements. They now have a “grace period” of three months from 8 June to ensure that their wording stays within the ASA guidelines.

NTL Broadband
ASA