Distribution

The new digital ways content was becoming distributed

  • Dell’s Anti-Spyware Initiative

    Dell and the Internet Education Foundation have launched an new initiative to reach at least 63 million internet users over the next three years – and inform them of the dangers of spyware. 63 million, of course, being the number of broadband internet users in the US.

    The Consumer Spyware Initiative (CSI) includes links to spyware removal software and the IEF’s Get Netwise website, and is also planning to recruit other technology companies in the fight against malware. The Get Netwise site also provides information about keeping children safe online and stopping spam.

    Dell have a sound financial reason for promoting user awareness of malware and security: they have revealed that most of the support calls they receive regarding PCs are from users afflicted with spyware. A survey by Dell and IEF conducted last month of 742 internet users from a sample of 1000 US citizens indicated that 39% fell less secure than they did a year ago.

    “Since January 2004, more customers have called Dell seeking relief from spyware than for any other technical support issue,” said Mike George, vice president and general manager of Dell’s U.S. Consumer business. “We’ve been focused on arming our customers with the information and tools they need to combat this problem. Through this process, we’ve seen that education is our best counter intelligence against the threat of spyware.”

    Tim Lordan, staff director of IEF said in a statement:”The Internet is an integral part of our economy and lifestyle, and it is vital to ensure that Internet users are not deterred from going online due to hazards like spyware. CSI will provide Internet users with the knowledge they need to feel secure online, and IEF is proud to sponsor such an important program with Dell.”

    Get Netwise

  • Napster Pre-Paid Cards and Media Room Edition

    Napster pre-paid cardNapster, the online music store, has made a couple of key announcements regarding its future business plans. The UK arm of the store has just launched a pre-paid music card scheme, aimed at under 18s and other music buyers who don’t have credit cards.

    The scheme is a first for the UK, and will be sold through the Dixons Group of stores. The cards will initially be available in two values – UK£14.95 (€21.65) and UK£56.95 (€83), which works out at UK£0.99 (€1.44) and UK£0.95 (€1.38) per track respectively.

    Aside from being good for business, Napster sees a key advantage in making it easier for teenagers to buy music: they’ll be less likely to download it illegally. More music, more stores and more ways to pay mean that people will be less attracted to P2P networks when trying to acquire music that they enjoy.

    Napster vice-president and UK general manager Leanne Sharman said in a statement: “The launch of pre-paid cards in the UK is a major development in the evolution of the online music market. Our partnership with Dixons Group broke the mould and gave online music a high street presence for the first time; now the introduction of pre-paid cards takes this one step further and increases accessibility to Napster.”

    Napster have also announced a new Media Room Edition of their client software, featured in Windows XP Media Centre 2005. The new version of their software has been designed for easy viewing on a television, allowing users to access their music collection from their sofa, or even buy music that way. Dangerous, given some of the urges to buy music that I get and can’t be bothered getting off the sofa and onto my PC to action them.

    Additionally, Napster MRE features an expanded music video collection and enhanced artist photos and album art. The forthcoming Napster to Go portable subscription service will also be included when it débuts this year.

    “The Napster Media Room Edition is for the growing number of music fans that want to take digital music beyond the PC and integrate it into their home entertainment experience,” said Chris Gorog, Napster’s chairman and CEO. “Napster’s expansion from a PC-based experience into the living room and into the home began over a year ago as a feature of Microsoft’s ground-breaking Media Centre PC so we are pleased to continue our legacy of innovation with the most comprehensive and easy to use music experience available.”

    Napster

  • Microsoft Announces Plans for Your Digital Living Room and 22 New Security Flaws in Windows Products

    Microsoft began the latest phase of its big push for consumers’ digital lives by unveiling Windows XP Media Centre Edition 2005 (MCE) and a host of products designed to work alongside it.

    Bill G and Queen Latifah demonstrated the most recent features in MCE at an event in Los Angeles, highlighting integration with Windows Media Player 10 and a compatibility with a range of new hardware devices.

    To coincide with the do, Microsoft’s main press release describes a hypothetical family and how they might use digital media across the day – from recording TV programmes via their web browser to broadcasting music around the home using a Media Centre Extender.

    The company also announced 22 new security holes in its Windows range whilst issuing an update to address them. One of the new flaws managed to affect Macintosh OSX users.

    By promoting MCE as a digital hub, the company hopes to show consumers that they can view, share and store their movies, music and pictures around the home and on the move. To reinforce their view of the future, the company also announced a number of devices from partners like HP, Dell and Creative Labs.

    Music is a very important part of MS’s plans, with Windows Media 10 and MSN Music receiving another PR boost. Amongst the devices promoted by MS were new Digital Audio Receivers from Dlink, Roku and MoniFi which are designed to play digital music from a central source in any room of the house. Creative, Gateway, iRiver and other also announced new digital media players for the Christmas season, with capabilities ranging from simple music to full video playback.

    Will Poole, senior vice president for the Windows Client division at Microsoft said in a statement: “For years, many in the consumer electronics industry have viewed digital entertainment as a field of dreams: if you provide consumers with a solution, they’ll build it into a larger experience – regardless of cost or complexity. Windows XP Media Centre PC and all of these other devices and services make it possible, for the first time, for the average consumer to enjoy digital entertainment anywhere, anytime and in any way.”

    Microsoft’s Media experience

  • Vodafone Offers PC SMS Software

    Vodafone are capitalising on the huge and frankly unexpected success of text messaging by giving away free PC software that allows users to send text messages from their computers.

    Compatible with either Microsoft Outlook or IBM’s Lotus Notes, Vodafone Text Centre makes sending SMS messages as easy as sending an (expensive) email.

    Although the software itself is free, sending a text message costs the usual amount (about UK£0.10, €0.15). Cleverly, replies can be directed to the senders phone, or to their Text Centre inbox. Other features include sending messages to multiple distribution lists and a calender function to send a text message to remind you of a meeting – if you somehow can’t remember to set either the calender in your phone or PDA.

    Orange released a similar product recently, the PC Messenger. During testing at the office, we were disgusted to see that the test text we sent took 12 hours to arrive – not quite to what texting is about. Not surprisingly we haven’t used it again.

    Every month, nimble-fingered mobile users send more than two billion grammar-free text messages in the UK. Indeed, texting accounted for 16% of Vodafone’s revenue in the last financial year, which must be startling profitable when you consider the service essentially costs next to nothing for the network operator to provide. By providing a PC client for texting, Vodafone is no doubt hoping to increase the market still further.

    Vodafone Text Centre

  • Orb Networks’ PC Content Sharing

    Next up in the media portal race is a service from Orb Networks. Their technology allows PC users to stream content off their home computer to any other compatible device that’s connected to the internet. This means that you can watch programmes you’ve recorded using your Windows Media Centre PC on a compatible mobile phone of PDA almost anywhere.

    To do this, Orbs’s technology takes music or video from the user’s PC and then determines the best format, codec and bit rate for the target device and then streams it from your home internet connection to the device you’ve requested it from.

    Orb intend to expand the product beyond PC users – they want PVRs to incorporate the technology also, which will prove trickier. Indeed, TiVo have just had a lucky scrape when they had a similar feature approved by the FCC earlier this year, after criticism from the MPAA over its security.

    Tim Bajarin president of Creative Strategies at Orb Networks explains why they’ve produced their media portal: “Many of today’s digital entertainment devices and services place limitations on the amount or type of content consumers can access. People may be able to watch live television remotely from a cell phone or notebook, but are restricted to watching only a handful of stations. Additionally, today’s digital music services often try to lock users into using one particular device and media player. Very simply put, Orb takes away these boundaries giving the consumer what they want – uninhibited, spontaneous remote access to all of their digital home media.”

    Content providers media companies don’t want their content going anywhere near the internet – even if you technically have a right to view it when ever you like. Expect Orb Networks to come under fire from the usual favourites when the service launches in mid-November. When available, it’ll cost subscribers US$9.99 (€8.11) a month, or US$80 (€65) a year.

    James Behrens, chief executive officer of Orb Networks said in a statement: “Orb Networks has developed a brand new way for people to be connected to their digital media all the time from anywhere in the world. We have found a way to bring consumers what they want – simple access at any time. Consumers can watch live TV on their laptop, schedule a DVR recording through their PDA, or even listen to their music on their cell phone while jogging, biking or shopping.”

    Orb Networks

  • Yell Launch Yell.com Mobile

    Yell.com, the UK business information portal styled on the Yellow Pages, has just announced the launch of Yell.com Mobile. The service aims to give access to the company’s information on two million shops and services to mobile phone users through a Java application and even provides colour maps and directions from your location. Yell.com Mobile is compatible with a large range of handsets, and a list is available from their main website. The service, excluding the premium services detailed below, is free – excluding normal network charges.

    To use the service for the first time, the applet has top be downloaded by texting “mobile” to 80248. You’ll then receive a message that will prompt the applet download through your GPRS connection.

    Once installed, users can search Yell by business type, name, location or browse by categories like “Gifts and Shopping” or “Days and Nights Out”.

    Once a business is located, users are offered three premium services, each costing UK0.25 (€0.36): Map, Directions or Business Card. The map is presented at 1:25,000 scale with seven levels of zoom, and directions can be tailored to driving or walking and are based on the user’s current location. The business card function simply copies the full details of the company you’ve searched for to your phone’s address book.

    Eddie Cheng, eBusiness director, Yell, said: “Yell.com mobile is a unique service, the most advanced of its kind currently available in Europe. The revolutionary application gives mobile users full access to Yell.com’s business information whilst they’re on the move. Once downloaded, the application sits on the mobile handset with only requested data being transmitted over the air.”

    Yell.com Mobile

  • AOL’s New Stand-alone Browser

    AOL are working on a new own-brand web browser just as the browser wars enter a new phase. Recently, Microsoft really has shot itself in the foot – it looked like the once-bitter war was over and that just about everyone had given in to browsing and authoring the web according to Internet Explorer… but then massive security gaffs prompted users to look elsewhere.

    Let’s face it, no-one dumps IE because of a lack of features – Microsoft’s browser supports just about every technology available on the web today. Users migrate to other browsers because they’re sick of having spyware and malicious scripts installed on their PCs through the many still unfixed security flaws in Internet Explorer.

    Microsoft’s loss is Firefox and Safari’s gain, and the forgotten conflict for the top browser spot has been reignited.

    AOL Browser, as it has been imaginatively titled, is based around IE at its core, but introduces a number of new features. Amongst them is the currently fashionable, try it once and you’ll never want to go back, tabbed browsing feature currently employed in Firefox and Safari. Instead of launching a number of instances of the browser to view multiple pages, surfers can keep everything in one window and tab between them – and even tear off tabs to drag into a new window if required.

    The new browser will also incorporate Microsoft’s pop-up blocker, introduced in recent updates. The blocker simply does not execute scripts that launch a new child window unless you specifically click on a link to do so. Power Browsing features let users zoom in and out of pages and use high contrast colours for the vision impaired.

    No doubt AOL’s decision to base their new offering on IE was helped by their right to use Microsoft’s browser without paying royalties for the next six years, as part of a US$750 million (€604 million) anti-trust settlement won by Netscape.

    The browser will not be integrated into AOL’s software, and won’t even be tied to AOL’s internet service and content, it will instead be available as a free download to everyone. This would bring the AOL branding to a much wider audience, and encourage surfers to try out AOL’s services and features.

    Google has recently denied a forthcoming GBrowser, but let’s face it – if they managed to code a secure browser that supported web standards with proper Java and plug-in support, no-one else, Microsoft included, would stand a chance.

    AOL

  • StreamCast Announce Morpheus 4.5

    StreamCast Networks chose the Web 2.0 conference to announce a major update to their Morpheus peer-to-peer client. Employing a new hash table technology from NEOnet (you know, I’m getting really bored with all these five-year-old Matrix references), Morpheus 4.5 claims more efficient searching and downloads across the major P2P networks.

    If you listen really carefully, you can almost hear the RIAA’s lawyers phoning in yet another order for more champaign and Porches.

    “This is not just another updated application from a technology developer. Morpheus 4.5 is a genuine leap forward in advancing peer-to-peer file-sharing and searching, thanks to the horizonless search capabilities of the NEOnet technology,” StreamCast Networks CEO Michael Weiss said in a statement. “For the first time ever, decentralized P2P technology delivers central server reliability in a completely decentralized architecture to provide a quality of service unparalleled by existing applications.”

    So, what’s a “horizonless” search? It means that the new client will search across all P2P networks at once, all seven million simultaneous users, rather than just clusters of computers – reducing the number of hops that a peer-to-peer client takes before it locates a specific file.

    Ben Wilken, Architect of the underlying technology to NEOnet, explains the benefit: “Morpheus with NEOnet allows users to find that file within three hops or less, significantly reducing the network congestion caused by peer-to-peer usage by up to 600 percent.”

    Since Morpheus does not keep a central database of all files available, it doesn’t break any laws – indeed StreamCast claim it is the only P2P file sharing software ruled legal by US Federal courts. However, if users upload and then share content they don’t hold the copyright to, then they will have committed a crime.

    Other enhancements to Morpheus include integration with users’ antivirus software, anti-spoofing technology (useful for detecting Overpeer’s handy work), parental controls and an integrated media player.

    Morpheus

  • Netflix’s Subscriber Growth

    Netflix have released their latest subscriber numbers, and whilst the company’s user base has certainly grown, the future is certainly in online movie delivery.

    Netflix had 2.23 million subscribers at the end of Q3 2004 – up 73% from 1.29 million on its books at the end of Q3 2003. Only 4% of its current subscriber base are on free trials, and those 96% of paying subs brought in a projected US$21 million in Q3 2004.

    Netflix’s current business model is to rent up to three DVDs at a time to customers via the postal service. With the growth of home broadband, sending films out in the mail evidently has a limited lifespan, and so the company recently partnered with TiVo in a venture to designed to switch the delivery mechanism to online – finally putting the “Net” in “Netflix”.

    However, the company believes that their 25,000 title DVD library still has some legs on it – CFO Barry McCarthy commented in a statement: “Three years ago we shortened the estimated useful life for our DVD rental library from three years to one year. For a young company with limited operating experience, that accounting estimate was management’s best judgement of the useful life of catalogue content at that time. However, with several years of operating history behind us and based on analysis of this historical data, management’s current best judgement of the useful life of catalogue content is three years.”

    SG Cowen and Co. report that things won’t be so simple for Netflix, and that they will face stiff competition from Blockbuster when they go online – Blockbuster’s brand and market share will impact Netflix’s subscriber base, both in its DVD by post and online rental business, over the next few quarters.

    Netflix

  • BT Bars Scam Diallers… For Now

    BT has responded to the growing problem of rogue telephone diallers by blocking 1,000 premium rate numbers used by the downloaded applets.

    Diallers are generally installed without a computer users knowledge, often through a website or as part of an application or virus. The dialler then replaces the users’ ISP details and instead access the internet using an expensive premium rate number. BT admit that they have dealt with 45,000 complaints from subscribers who have fallen victim to this scam, with another 9,000 cases pending.

    With the offending numbers blocked, diallers will not be able to get through – for the time being. This is only a temporary fix – new diallers are released almost daily and I’m sure it might take somewhere in the region of about a week for someone to come up with a dialler that can check a regularly updated table of numbers that haven’t been blocked yet. Putting BT and its subscribers back where they started.

    Realistically, the only way round this is for concerned subscribers to block access to all premium-rate numbers – which can be inconvenient. BT report that some 1.5 million customers currently use this approach, and the company provides premium-rate number blocking as a free service.

    Gavin Patterson, BT’s group managing director for consumer and venture business said in a statement: “We have taken the decision to block numbers suspected of being associated with diallers as soon as we are alerted to a problem. We have offered free premium rate barring to all customers, and a removable bar for premium rate and international calls for UK£1.75 (€2.54)a month. We have made it clear that we are not the ones profiteering from people’s misfortune. In fact, we will continue to forego our share of the call revenue generated by these disputed calls.

    “We will be emailing all of our dial-up customers again to give them advice on how to avoid falling victim to a dialler, because customers need to take action as well to protect themselves, as we believe many cases aren’t fraud but are due to a lack of awareness from customers. In fact, we are seeing that many cases are cleared up when we explain where these charges have come from, which underlines our view that there needs to be greater awareness of how these services operate.”

    BT comment on diallers