Apple Recalls 28,000 Notebook Batteries

Apple don’t have much luck with batteries, do they? First, the iPod batteries were too weedy to play tunes for a day, now the G4 Powerbook batteries are so beefy they overheat with a risk of fire with four cases of overheating reported worldwide.

Although no fires or injuries have yet to be reported, Apple have recalled 28,000 batteries from the popular 15” laptop range, as some of the units manufactured in the last week of December 2003 may short circuit and overheat. I wonder who was on the production line that week? Too many Christmas parties? The laptops themselves would have been sold between January and August 2004.

Apple have implemented a battery exchange programme in co-operating with the US Consumer Product Safety Commission and international safety authorities.

Users are urged to contact Apple with the serial number of their laptop to see if they might be at risk. Apple will then ship a new battery to the customer free within five days, and provide a label to return the faulty unit.

The A1045 batteries were manufactured by LG Chem Ltd, and have series numbers beginning with HQ404 to HQ408. No other batteries are part of the recall.

Apple’s battery exchange

David Wood, European Broadcasting Union – The IBC Digital Lifestyles Interviews

This is the fifth in a series of eight articles with some of the people involved with the Digital Lifestyles conference day at IBC2004.

We interviewed David Wood, Head of New Technology in the Technical Department of the European Broadcasting Union. David also works for the Secretary General as Head of New Media.

David has a background in electronics, television and the Arts – making him an ideal candidate for the European Broadcasting Union, and has worked for the BBC and Independent Broadcasting Authority.

We talked to him about the hurdles he will face in setting up a single technical platform for digital broadcasting in the EU, and the benefits of encouraging hardware, software and media providers to work together.


Some of the people visiting the site might not know about what you are up to, and certainly might not know about N2MC, the New Media Council, so can you give me some background as to what you are doing at the European Broadcasting Union and indeed what N2MC is all about?

They are kind of two separate areas. Essentially, the European Community helps to fund a series of research and development projects in a number of areas – and one of the areas is network, audio, visual systems and home platforms and it means digital broadcasting, interactive television, internet delivery and in home networks.

They are currently running a whole series of research and development projects which last two or three years in specific areas – some looking at digital television, some at the synergy of broadcasting and mobiles, and others at digital rights management issues.

Recently in the consultation discussions that we have had, amongst the projects where people share their results, there has been a feeling that Europe needs an entity – which is loosely called a technology platform – at which people from different organisations would examine where there areas or shortcomings in interoperability, production and delivery. The group has been putting together the case for setting up a technology platform which would try to investigate where there are shortcomings in interoperability and make suggestions as to what could be done.

If we look around today there are plenty of instances – for example, interactive television, as you know there is a whole range of different ways of doing that – Open TV, MHP and so on.

I believe there are currently five different interactive televisions standards in the wild?

Just in the UK alone there are three different ones being used.

So, if you take the Europe of 25 countries, it’s not that bad – but, yes there are certainly five major languages or application programming interfaces. Some people believe that we are on the threshold of what’s called high definition television and people in Europe are going off in several different routes as to the right way to deliver that.

You could also look at digital rights management and see different solutions and one solution is coming out of the mobile environment, and another solution is coming out of the digital television environment. The idea wouldn’t be to invent anything or to solve any problems that somebody else is solving, but to have people who could look at all of the networked audio/visual environment and ask the question “Have we done as much as we can on interoperability and what can we do to make everything connect together?”

It is not just a matter of the convenience for the user but of helping European industry to maintain its place in the world.

There is a general feeling that we should really do all we can to make sure that the European new media industry is as well equipped as it can be.

We worked for some time looking at what were the different issues, and we produced some proposals. The next step is to discuss with a new Commissioner, Olli Rehn, who is responsible for this area.

The idea is to meet with him in September to see how he sees this, and whether he would support such an initiative. Of course, this is a industry initiative and it is not a matter of something the Commission itself is doing.

Later in the year, if everybody agrees that it is workable, we would set up this technology platform. It happens that there are a couple of other areas in industry where the same thing is happening – one is called nano technology: areas where it seems very important for Europe to be competitive and have the best available tools, and we will do what we can to coordinate our research and development.

I suppose there is the desire to not want to reinvent the wheel every time…

Absolutely.

…but then again you are up against commercial entities who want their own technology to succeed. How are you dealing with that?

The group who have been discussing this believe that, in the long term, the interests of everybody will be best served by open systems. This is the environment that has produced, for example, the massive success of GSM and so on.

What we have to do is to find a formula in critical areas where on the one hand we encourage entrepreneurialship, innovation and forwardness, but on the other hand we recognise that with things like a public offer there is a value in having common systems and standards. Somehow the trick in the technology platform will be to find the path between those two things. What we want to achieve is both. Encourage the entrepreneurialship and so on, but allow the stability of common systems where it is possible.

Nobody has an easy or quick answer or formula. I guess these things will have to be looked at case by case but at least we have a common vision of that’s what we are trying to do: encourage competitiveness and so on, but at the same for that to grow you need to have a stable industry where people know what is going and some degrees of, if not common standards, common interfaces. The trick is to make things interoperable.

The Commission has said this week that no decision is going to be made until the end of 2005 on whether a common interactive television standard is to be looked at and that everyone should share information and play nice until then. But then you have got organisations in the marketplace there who are direct competitors to each other, for example, Sky are quite happy using their own platform. Are they really going to want to open it up to their competitors when this could possibly be a chance for them to own the interactive TV platform?

The particular case you are discussing was the issue of whether or not the Commission should encourage the national members of the Community to insist on using the MHP interactive television language.

This particular issue is a very difficult one. For example, take BSkyB who have already a legacy of 5 or 6 million set top boxes which use Open TV.

If you say to them after a given period of time that they must change to an open system, then that is a very difficult thing. Who is going to pay for all that replacement?

Perhaps sometimes you have to swallow hard and say maybe we started this process and bit late. It is the same in France: large numbers of propriety boxes already in public hands.

The Commission was faced with that dilemma: they can’t fund replacements for existing receivers and the conclusion they came to, as you rightly said, was to try to use other means – forums to encourage people towards a common system rather than making it mandatory.

That was their decision and some people think that was the right one, others think that it might have been better to bear the pain and go for a common system. It certainly illustrates that there is no simple route in this and the technology platform would have to look at it case by case. Sometimes if you get in early these things are easier to do than if you arrive late.

Can you just give me a bit of background to your session at IBC this year and the sort of things that you are hoping to cover?

I will be taking the delegates through some of the issues are significant in terms of interoperability of networked audio/visual. I will give them an update on what the result was of the discussion with the commissioner and how they might, if they wanted to, be part of any initiative of this kind – the technology platform.

Who have you got behind you in N2MC?

It is the work that we have done so far came out of the consultation group of the projects that are being partially funded by the Commission. At the beginning at least most of the actors came from that world and that is the large European companies that are involved in research and development in this area like Phillips, Thomson and Nokia.

We have also taken advice from a number of individuals who have helped us. One is a guy called Leonardo Chairiglioni who is the convenor of the MPEG Standardisation Programme. Richard Nichol former boss of Martelsham, the British Telecom labs, Jean Valliesen who is another third guru with Phillips.

So we’ve had the major manufacturers and also we have brought into the discussion quite a number of other actors like Bertelsman, the German broadcaster, BSkyB, Deutsch Telecom, Intel – quite a range of actors from the media environment. We’ve got no reason to exclude anybody.

We sampled what we thought was a cross section of people who might be interested in the initiative.

Now you mentioned Bertelsman there, what sort of feedback are you getting from content producers?

Content producers feel that they do have their own issues in terms of interoperability and everybody is conscious that, in the end, this is one of the really critical areas in terms of content distribution and programme production.

At this stage what we are doing is asking the question “In what areas could such a venture provide added value for Europe?”, but there is this definite feeling that the content industry has to be something which we help in Europe, that it is a vital part. It must be a vital part of the European media industry, so we should be particularly looking to help, if that is the right word, the content industry to make life easier, to make things interoperable, to encourage competition and at the same time encourage entrepreneurialship.

Some would say that you have a mammoth task ahead of you –

Everyone would say that!

Even just looking at one area like DRM. What sort of milestones are you setting? How are you going to know that you are on the way to sorting this out?

We are at the stage of discussion and people would say how they thought it was best to handle that particular one. But my part in the discussion has been to suggest that, probably the best way to go forward is that we need to see what the requirements are of the different ways of delivering content in terms of digital rights management.

We need a list of what broadcasters need, mobile phones need, broadband needs, and then we will see whether there are some things which are the same, some things which are different and if there are some things which are the same then we could move to a stage where we can actually use the same technical systems.

It is a matter of discussion but my fourpennethworth has been to suggest that the right way is to delineate what are the requirements of the different media and see what the similarities and differences are. That for me the way we should move forward on interoperability on DRM, but it is all for discussion.

You’ll be looking at the requirements between manufacturers for interoperability, but will you be looking at consumer requirements?

Of course, yes – the two have to go hand in hand.

Rightly or wrongly the companies, like the one that pays me – the European Broadcasting Union, and public service broadcasters somehow see themselves, apart from anything else, as the guardians of the consumers.

We are paid for by a license or by advertisements. Our shareholder is the public. When we come to the question of requirements, we have to first and foremost ask whether the customer is a user. We must the right to time shift or whatever it is they want to do.

European Intellectual Property Directives state that it’s illegal to try to circumvent a copy protection scheme. Yet there is also a fair use clause in another European directive, stating that consumers can make copies of media. These seem to be contradictory.

Yes, I guess it is a fairly complex issue and one of the things that people are wrestling with now is the use of things like the broadcast flag which the FCC in the United States is adopting.

In the US the plan, as we understand it, is that if you have a digital broadcast you have to put this signal in, on the one hand, and then you have to put some apparatus in the receiver which acts on it and prevents the signal being carried over onto an internet connection.

This is a matter of discussion but the idea of obliging receiver-makers in Europe to put anything in the boxes is pretty difficult to imagine happening. The climate of opinion in Europe – getting 25 different states to make it mandatory to have some particular prevention technology in a digital receiver – just sounds absolutely impossible.

There are lots of issues to discuss and there are no easy answers, but all of these kind of things, as you say, are matters that a cross platform body like the technology platform could discuss and see where there are common ways forward.

So out of the areas that you are going to be looking at with, what is your favourite? What are you most looking forward to getting your teeth into?

In the digital phone world you have the 2.5 G and GPRS methods of delivering digital media, and to some extent 3G or UMTS, and in addition to that there are two other routes to delivering content to handhelds by a broadcasting channels already in the wings. One is a system called DVB-H, and the other one is an enhanced profile of DAB.

How these four options will live together is a difficult one. In an ideal world, I guess, we would have some cooperative network technically where you could imagine that if there is something on your hand held that lots of people want, it comes via a broadcast path. If it is something that only a couple of people want, then it comes via the digital phone network.

Could we achieve these kinds of cooperative networks? The same notion of cooperative networks may also apply between broadband delivery and digital broadcasting to the home. Could we imagine connecting both broadband and TV and TV broadcasting, and if we can do it in a kind of seamless way for the user? Creating that world of cooperative network – well, that would be pretty exciting.

What support do you think you will get from the new Commission?

We don’t really know what his priorities are. The civil servants there change every so many years because the Commission is generally afraid that if someone stays in the job then people get friendly with them and perhaps exert too much influence or whatever it is. The staff are forever rotating – so there will be new people not just only Rehn.

The issues of interoperability in the API and MHP and all of things that you mentioned, have come out of a group led by a gentleman whose name is Adam Watson-Brown.

Adam is moving on out of that area which is loosely called Strategy and into a group which is looking at content regulations – quotas and so on. We may have quite a new order at the Commission in terms of things like interoperability and the API in the future, but it remains to be seen.

The public are now getting used to buying digital media which is quite often protected in different ways: doesn’t work on some devices, works on others, can’t be transferred, has different rights. Are you looking to the public for support in what you are doing?

The consumer associations would be very much invited to be part of the technology platform to make sure that we listened and heard what they had to say. It is a two-sided thing, we want to make industry prosperous and give the European public the convenience and so on that they deserve. We are very much aware that there are two sides of this coin.

We can’t say with certainty that we will create a technology platform and it will be useful and successful, but in the discussions there seems to be a body of opinion that something like this may be useful and we will never know unless we try.

We want to encourage people to think about the issues of interoperability, where there maybe something that could be done, what could be done, who could do it and hopefully encourage people to contribute to this process.

If we have a single aim it is to make it inclusive of all of the actors so that everybody feels that they are buying into their solution.

David is a panellist in the ‘Understanding the Range of Platforms‘ session between 14:00 and 15:30 at the IBC conference on Sunday, 12th September in Amsterdam. Register for IBC here

N2MC

European Broadcasting Union

AMD Using Strained Silicon in Processors

AMD are now using strained silicon in their processors to improve performance. The technology has been incorporated into the company’s new 90nm chips and will soon find its way into the company’s 130nm products later this year.

Strained silicon is made when the metal’s atoms are pulled apart to increase the space between them. I suppose the scientists’ naming department had the day off when that was invented. The increase in atomic space means that the electrons carrying the signals through the silicon can move faster.

IBM and Intel already use a form of strained silicon in their chips, but AMD say that their technique is different. There have been recent developments in silicon straining, and the most recent development in this field is uniaxial strained silicon, where it has only been stretched in one direction. Perhaps AMD are using this technique.

AMD

Napster Jumps on Chart Bandwagon

Napster will be launching its own downloaded music chart on Virgin Radio at 7pm on August 29th. The chart will be compiled from the top 20 most popular tracks bought each week from Napster UK service. The chart will also include tracks that have been streamed as well as downloaded.

Napster has come a long way from illegal music download service to radio chart music store, but the Official Chart Company may take some of the heat out of this new move when they launch the official download chart on BBC Radio 1 on 1st September. However, the Official Chart will not include streamed music, just downloaded tracks and will be compiled from Napster’s data, but will include sales from MyCokeMusic, iTunes and others.

Comparing the differences between the Official Chart and Napster’s will certainly be interesting, as some tracks are simply not available on both services, but will probably be as insightful as comparing bananas with roof tiles. No doubt the Pixies will feature in there somehow. There will also interesting contrasts between what listeners are buying in shops and what they are buying off internet services.

About Napster

Google Floats as Demand Sags

Google has floated at a US$85 (€68.7) share price, considerably less than the original valuation of US$108 to US$135 (€88 to €110). The company also issued less shares – only 19.6 million, where 25.7 million had been planned initially. It is thought that executives held on to parts of their stakes because of weak demand. Only 5.5 million shares were issued to private investors, less than half the number first bandied about. The shares were issued in a Dutch auction – bids are ranked from highest price down and shares are allocated. Pundits feel that by releasing less shares, the stocks did not have to be sold to the lower bids – sneaky.

The IPO will raise US$1.67 billion (€1.35 billion) for Google, making it the fourth largest this year. Though, since many IPOs have been cancelled in the last few months, that isn’t saying much.

The float values Google at US$23 billion (€18.6 billion), down from the US$36 billion (€29.1 billion) suggested when optimism for the share sell off was at its highest. To give some perspective, Amazon is valued at US$16 billion (€13 billion).

The Google Prospectus

Microsoft Previews 64 bit Windows XP Professional

Microsoft have released a preview of the 64 bit version of Windows XP Professional for beta testers. Now called Windows XP Professional x64 Edition, the final version of the OS will now be released in 2005, having been delayed from winter 2004, no doubt because of delays with XP SP2. Windows Server 2003 x64 Edition will also be released in 2005.

Those of you wishing to test the OS have a 450 mb download ahead of you – which doesn’t seem that bad, really though copies are available free on CD with a modest shipping charge. From a feature standpoint, 64 bit Windows is virtually identical to the standard version, the program and kernel code is compiled to take advantage of the increased processor world length. Pricing for the final OS will be similar to 32 bit versions.

64 bit XP will run on a range of 64 bit processors and support up to 16 gigabytes of physical RAM and eight terabytes of virtual memory. RAM support will increase as hardware manufacturers catch up. 32 bit users on some processors will be able to upgrade to the new OS for free.

An overview of Windows XP Professional x64

Digitally Tracking Adverts with Ad ID

Ad ID is a 12 digit code to be attached to all advertising so that it can be tracked effectively. The system has been developed by the Association of National Advertisers and the American Association of Advertising Agencies, and has just been endorsed by the top four broadcast networks (ABC, CBS, Fox and NBC) in the US, along with over 100 other large advertisers and trade groups.

Each piece of advertising will have a unique 12 digit ID and combined with RFID technology, will enable advertisers to track precisely how individual households have responded to advertising messages through their purchases. Is it just me, or is that really frightening? The introduction of Ad ID is being compared with the introduction of the UPC bar code 30 years ago – though coupling Ad ID with active technologies such as the internet and RFID chips make this a considerably more powerful tool.

Ad ID is not entirely new – it’s been in development since 2002. Tagging each advert with a unique identifier also allows metadata to be stored about the ad – such as geographic relevance and scheduling. The system is backed by a web portal so that advertisers can update campaign information and consult billing and scheduling details.

Ad ID

51% of US Domestic Internet Access Now Broadband

Dial-up internet connections are now in the minority in the US, as 51% of connections are now made through broadband links. The progress has been fast – last month it was 49%, and this time last year only 38% of domestic users had broadband.

63 million home users now connect to the internet through broadband using cable modems, ADSL or other variants, contrasted with 61.3 million on dial-up.

The figures come from a new Neilsen//NetRatings charting the growth of broadband against the decline of dial-up internet access. Broadband access has risen 47% year on year against dial-up’s 13% decline.

Marc Ryan, senior director of analysis at Nielsen//NetRatings said “What this is really pointing to is the fact that consumers are taking advantage of broadband, that there are lots of incentives for them to sign up for broadband. The opportunity here for marketers is to present customers with a richer environment to interact with advertising and with brands. In order to truly experience the Internet at its best these days, a broadband connection is almost a must.”

New demand is slowing for the time being, though we thing that won’t be for long. The total number of American’ accessing the internet grew only 10% from 113 million in July 2003 to 124 million July 2004, out of a population of 281 million, though a fall in the cost of broadband services coupled with the subsequent increase in rich content may well spur a second growth phase for the internet.

The Neilsen report

HomeChoice and Sky Do a Deal on Sport and Films

VideoNetwork’s HomeChoice platform now carries BSkyB’s Sky Sports and Movies channels. Subscribers can now watch Sky Sports 1, 2, 3 and Xtra, plus Sky Movies Screens 1, 3, 5, 7 and 9.

This takes HomeChoices’ selection up to 80 digital TV and on-demand film, music and entertainment channels.

Roger Lynch, Chairman and CEO, Video Networks Ltd said: “The addition of these channels is great news for HomeChoice subscribers. Over the past 15 years Sky has helped shape the UK’s TV sector. Its sports channels offer fantastic coverage of events that are close to the hearts of all UK sports fans. Furthermore, the addition of Sky Movies means even more choice for our customers. There are currently over 1000 films at their fingertips via our on-demand film channels Film 1st and Movies Now. Factor in the movies delivered via Sky’s channels and the HomeChoice platform offers outstanding choice for film fans.”

Martin Goswami, Sky’s Commercial Director, said: “We are delighted to have reached an agreement with Video Networks that enables Sky to retail its services on the HomeChoice platform. This is a new initiative for Sky and a further broadening of the distribution of our channels.”

VideoNetworks

Internet-only Pharmacies Approved in England

The UK government has approved internet-only pharmacies in England under changes to the laws governing pharmacies in general, as a result of an Office of Fair Trading report. Whilst some pharmacies already sell medicines online, they must have a physical store to trade legally – the changes to the law mean that internet-only chemists will soon be available for the first time.

The Department of Health is assuring the public that there will be strict rules enforced to ensure quality of service and safety.

Health Minister Rosie Winterton said “These reforms continue to support the Government’s aim to put the needs of patients first, ensuring that local health services reflect the changing lifestyles and needs of patients.”

Whilst it’s a great idea in principle, some internet users may mistake spam and some less reputable online services offering medicines as legitimate organisations. It will take public education and strict policing to ensure that members of the public do not put themselves at risk.

Office of Fair Trading