UK Survey Shows Desire for Broadband Service Quality

In a survey of UK broadband users run by in conjunction with Broadband4Britain and announced at ITU Telecom World, over two third, 69% of the participants respondents expressed dissatisfaction with their current broadband connectivity.

When asked if they would be prepared to pay extra to receive a better Quality of Service (QoS), 79% said that they would, with 47% saying they would pay up to 5% extra and a surprising 21% said they would be willing to pay a 20% premium.

QoS is of greatest benefit when the application requires then data to be received in a set order and the respondents said Internet telephony (92%), video streaming (42%), and video conferencing (33%) were of great interest.