Comments on: Skype Bombshell: 0207 SkypeIn Numbers Must Change

By: Steve

Steve — Sun, 29 Nov 2009 11:32:17 +0000

** “number that you need to change to might not be a Central London number, but the far less desirable Outer London 0208 dialling prefix, or even the near-unused 0203″ **

There is no such thing as an inner London area code, and hasn’t been since 2000.

There is no such thing as an outer London area code, and hasn’t been since 2000.

There is no such prefix as ’0207′. Likewise ’0208′ and ’0203′ do not exist.

The single (020) area code covers all of London and all local numbers have 8 digits.

Numbers beginning (020) 70xx, (020) 71xx, (020) 80xx, (020) 81xx, (020) 3xxx can be anywhere in London as they are new numbers issued after the Big Number Change.

It is true that *most* other (020) 7xxx numbers are in inner London (because they were previously 0171 numbers), and most other (020) 8xxx numbers are in outer London (because they were previously 0181 numbers), but all of these can now be allocated *anywhere* in London.

By: 0207 SkypeOut Woes Continue : Digital-Lifestyles (alpha remix)

0207 SkypeOut Woes Continue : Digital-Lifestyles (alpha remix) — Wed, 23 Jan 2008 16:29:31 +0000

[...] remember the outcry when Skype forced many of their 0207 SkypeIn subscribers to change their phone numbers late last year, due to Skype changing their suppliers, following an [...]

By: Peter Dean

Peter Dean — Mon, 24 Dec 2007 12:27:50 +0000

This is clearly unfair and Skype reckon they can just get away with it!…There are various laws all over the world which prevent this sort of behaviour…even their terms are unfair, and there are laws against that too.

If there is enough interest i will start a class action…If you are interested make a comment to that effect below, and if enough people put their heads up ( as opposed to the hands), i will post someway we can all get to gether and get some of our money back.

By: Colin

Colin — Wed, 19 Dec 2007 21:59:37 +0000

If it’s just a question of cost, at least Skype could have just put the price up for 020 7 nubers. That wouldn’t exactly have pleased people but it’s better than taking the number away.

By: VoIPFone: Save Yourself From SkypeIn : Digital-Lifestyles (alpha remix)

VoIPFone: Save Yourself From SkypeIn : Digital-Lifestyles (alpha remix) — Mon, 17 Dec 2007 18:46:41 +0000

[...] seriously annoyed a lot of people when they gave less than a month to have their London SkypeIn phone numbers – many their main business number – changed by 20 [...]

By: Simon Perry

Simon Perry — Mon, 10 Dec 2007 09:46:10 +0000

@Chris – I’m totally with you …. we switched to VoipFone last week- and have, to date, found the service far superior.

By: Chris

Chris — Thu, 06 Dec 2007 11:38:51 +0000

My number is now successfully ported to voipfone.co.uk

Easy process and took 24 hours to move my number from Skype (also cheaper).

My contact was michelle@voipfone.co.uk

By: Eric

Eric — Fri, 30 Nov 2007 10:31:46 +0000

Skype is own by eBay and I have personally wrote many emails to the CEO of eBAY: meg.whitman@ebay.com
I am also getting PAYPAL to refund my money (which went to Skype) and they are ignoring the calls. Now I have wrote to my MP. Please write to your MP.

PAYPAL nb is +44 8707 307 191

Here are some useful emails and numbers for SKYPE (please flood them!):
+4420 8133 8398
+352 26 19 0920
officeofthepresident@skype.net (

By: Colin

Colin — Wed, 28 Nov 2007 19:01:39 +0000

I’ve had a reply from Skype today saying “If you wish, I can refund and cancel the number 44207xxxxxxx. Please reply to confirm.”

What do they mean if _I_ wish? They cancelled the number I’d only just extended for a year and then ask me if I want them to do that?

By: Mike

Mike — Wed, 28 Nov 2007 15:49:13 +0000

Skype is entitled, without any liability, to refuse, change or terminate any number at any time, in particular, if you don’t comply with the provisions of this agreement, the instructions given by Skype and/or its partners, and the requirements of the relevant national number plan. In the event that Skype changes the SkypeIn number that has been allocated to you, Skype will send a notification by e-mail, stating the effective date of the change and your new number. If you do not wish to accept this new number, you are entitled to terminate your number, in writing or by e-mail to billing@skype.net, with effect from the date on which the new number will be allocated to you. Skype will not be liable for any damages resulting from the change of number.

By: Mike

Mike — Wed, 28 Nov 2007 15:46:24 +0000

Limitation of liability. In the event of Skype being in breach of any of its obligations towards you under these Terms of Service, Skype will accept liability to pay damages only to the extent laid below:
Skype can only be held liable for direct damages resulting from an attributable failure to perform its obligations under these Terms of Service. Direct damages in this respect exclusively mean all reasonable costs incurred by you in order to (i) have Skype perform its obligations under the Terms of Service or (ii) to prevent or limit such costs.
To the maximum extent permitted by applicable law, Skype shall not be liable for any indirect, special, incidental or consequential damages whatsoever (including but not limited to, damages for loss of profits or confidential or other information, for business interruption, for loss of privacy arising out of or in any way related to the use of or inability to use the Skype products, even if Skype has been advised of the possibility of such damages.
The direct damages as meant in this article shall be limited to the amount actually paid by you for the Skype services during the year in which such damages occur. In no event, however, shall the total compensation for any direct damages exceed 5,000 Euro, unless the loss is due to Skype’s willful default or gross negligence.

By: Mark

Mark — Mon, 26 Nov 2007 11:53:42 +0000

I’ve just got a reply from me sending a serious complaint about losing my 0207 number and the cost of reproducing my business cards and promo materials. This is what it said….

“Thank you for contacting Skype Support. Thank you for your response. We do completely sympathize with this inconvenience. Unfortunately, there’s nothing further that we, at Skype, can do to assist you, but if you’d like to inquire about using your number outside of your Skype subscription please contact the owner of the numbers GCI Telecom on sales@geonum.co.uk Again, we sincerely apologize for the trouble this has caused.”

What crap is that?

By: Colin

Colin — Sun, 25 Nov 2007 19:50:10 +0000

I’m only a residential user, but I’ve just renewed my SkypeIn subs up to 20/12/08. Now hey’re taking away my number and forcing me to replace it with another one – which they say is free but it expires on 22/11/08 – so they’re actually depriving me of 4 weeks of SkypeIn that I’ve already paid for – and they call this free! I call it daylight robbery.

By: Chris

Chris — Sun, 25 Nov 2007 08:49:05 +0000

Everyone – Response from GCI Communications

Dear Skype Customer,

Thank you for your interest in retaining your Skype numbers after the 20th December through GCI Com. We are working as quickly as possible to facilitate moving your numbers onto GCI’s account.

Please bear with us and you should receive another e-mail over the next few days explaining how to proceed

Kind Regards,

Gavin Kent

Account Manager
GCI COMMUNICATIONS

By: Mike

Mike — Sat, 24 Nov 2007 23:59:02 +0000

Looks like skype made a mistake and sold numbers for a year without having a contract for that year. Sounds quiet naive to me. I’d feel pity if they are really THAT naive. Since skype is owned by ebay, they should have enough money to cover all damages.

By: Mike

Mike — Sat, 24 Nov 2007 23:43:48 +0000

Well I have the same problem. Why not sue them? Obviously, they need to deliver what I paid for and if they fail, need to reimburse all costs. Very easy. If anyone seriously thinks of this get in touch. No government nor little skype can succeed with this scam.